Ipswich station
Burrell Road
Ipswich
Suffolk
IP2 8AL
Ipswich Station can be found on Burrell Road in Ipswich as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Ipswich Rail Station, connections for onwards travel, and live arrivals and departures information.
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Ipswich Station is a vital rail hub in the UK, connecting the charming historic town of Ipswich with the bustling world beyond. Whether you're travelling for business or leisure, Ipswich Station offers a convenient, accessible and efficient service to thousands of city commuters, students, and holidaymakers alike. With trains running frequently to major destinations, including the heart of London, this station is your gateway to discovering the enchanting landscapes of East Anglia, or to the vibrant urban treasures of the capital. Let's take a closer look at the amenities and services on offer at Ipswich Station, ensuring your journey starts and ends with ease and comfort.
Ipswich Station is well-equipped with facilities to serve both regular and occasional travellers. Ticketing is a breeze here, as the station boasts a ticket office with extensive opening hours, and numerous ticket machines where you can collect tickets purchased online. For those using smartcards, Ipswich offers on-site issuance and validators.
Accessibility is another strong point, with step-free access provided throughout via lifts. There are accessible ticket machines, induction loops, and accessible toilets for ease of movement and convenience. Additional services include waiting rooms, a first-class lounge, and a variety of seating areas.
Safety and assistance are well-catered for with CCTV monitoring for enhanced security. The station also provides a helpline service that allows planning assistance up to two hours before your journey. While Ipswich Station offers assistance in most areas, there is no luggage storage available.
Beyond the train tracks, Ipswich Station serves as a well-connected travel hub with multiple onward travel options. For bus travellers, Ipswich Buses and First offer a network of routes that link travellers to nearby towns, villages, and key landmarks around Ipswich. Convenient services like routes 16 and 66 connect the station forecourt with the town centre.
If you're planning a day of exploration, an Ipswich PLUSBUS ticket is a fantastic choice for unlimited bus travel around town at a discounted rate when purchased with your train ticket. For more on local bus routes and PLUSBUS details, visit the PLUSBUS website.
Whether for work or play, Ipswich Station opens up a world of travel opportunities. Frequent trains are available to bustling urban locales like London Liverpool Street and the culturally rich city of Norwich. If staying closer to home, the picturesque towns of Felixstowe or Woodbridge offer more tranquil escapes.
Academia and innovation are just a short ride away with connections to Cambridge, while history fans might opt for Bury St Edmunds with its stunning abbey grounds. The versatility of train options from Ipswich ensures an adventure is always within reach.
In summary, Ipswich Station is a modern, traveller-friendly station, offering a smooth start to your journey with excellent facilities and connections both locally and nationally. Next time you’re planning your journey, whether it’s for business or leisure, consider Ipswich as your launching point. Busy commuters and adventurous explorers alike find it a most accommodating station with its wide range of amenities and comprehensive transport links.
Safe travels and enjoy the ride!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point Yes - from information point Yes - from ticket office | ||
|---|---|---|---|
| Customer information | DepartureScreens ArrivalScreens Announcements | ||
| Staff help available |
| ||
| Customer help points | No | ||
| Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. | ||
| Luggage storage | No | ||
| Lost property | None | ||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. This station has step free access to all platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the customer service office on the main concourse. | ||||||
| Ticket barriers and gates | Yes | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms |
There is a large waiting area in the main station concourse, as well as a waiting room on Platform 2 which is close to the secure cycle parking area. In addition, a waiting room is also available on Platforms 3 and 4, close to the steps for the older footbridge. | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | Yes | ||||||
| Accessible spaces | 9 | ||||||
| Accessible car park equipment | True None | ||||||
| Staff Help | |||||||
| Staff help available | | ||||||
| Customer Help Points and Meeting Point | No | ||||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on Greater Anglia services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||||
| Toilets | Yes There are male and female toilets located in the station buildings on Platform 2 (for Intercity trains towards London), towards the tunnel-end of the platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:00 - 22:00 |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes Female toilets,Male toilets |
| Waiting rooms |
There is a large waiting area in the main station concourse, as well as a waiting room on Platform 2 which is close to the secure cycle parking area. In addition, a waiting room is also available on Platforms 3 and 4, close to the steps for the older footbridge. | ||||||
|---|---|---|---|---|---|---|---|
| Seating area | Yes | ||||||
| 1st Class Lounge | Yes |
| Station Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | National Car Parks Ltd | ||||||||||||||||||||
| Car Parking Availability |
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| Spaces | 426 | ||||||||||||||||||||
| Accessible spaces | 9 | ||||||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||||
| Parking charges |
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| Premium Bay | |||||||||||||||||||||
| Operator | National Car Parks | ||||||||||||||||||||
| Car Parking Availability | | ||||||||||||||||||||
| Spaces | 0 | ||||||||||||||||||||
| Accessible spaces | 0 | ||||||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available Self-service vending machines providing hot drinks, cold drinks, and snacks Free water refill point located on the station concourse, next to the customer service office |
|---|---|
| ATM Machine | Available |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 200 There are 12 cycle stands and 70 cycle parking spaces located in the West End car park, adjacent to Platform 1. A secure cycle parking compound providing 106 spaces is near the lifts on Platforms 1 and 2. The secure cycle parking area requires smartcard access - please speak with station staff for further details. |
| Type of Storage | Compounds, Stands, Racks, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
| Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance. |
| 'First' and 'Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk 'Ipswich Buses' route 16 and 'First' route 66 link the rail station forecourt with the town centre. 'Ipswich Buses' routes 12, 13, and 14 stop close by in Ranelagh Road. Buy an Ipswich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Liverpool Street | Greater Anglia | 19:30 | 4 | On time |
| from Lowestoft | Greater Anglia | 19:31 | 1 | On time |
| from London Liverpool Street | Greater Anglia | 19:35 | 3 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Lowestoft | Greater Anglia | 19:08 | 1 | On time |
| to London Liverpool Street | Greater Anglia | 19:11 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 19:41 | 2 | On time |