Jewellery Quarter station
Vyse Street
Birmingham
West Midlands
B18 6LE
Jewellery Quarter Station can be found on Vyse Street in Birmingham as shown on the map, and is operated by West Midlands Railway.
Read on for more information about the facilities and help available at Jewellery Quarter Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in one of Birmingham's most vibrant and historic neighborhoods, Jewellery Quarter Train Station serves as a vital hub for both residents and visitors alike. This station not only offers easy access to some of England’s key destinations but also places you right at the heart of a lively area renowned for its unique blend of history, culture, and commerce.
Jewellery Quarter Station offers a variety of facilities aimed at ensuring a smooth and comfortable travel experience. While the ticket office operates only at specific times—Fridays from 16:00 to 18:00, and Saturdays 11:00 to 13:00 and 15:00 to 17:00—tickets can conveniently be purchased and collected from the accessible ticket machines on-site. Although there is no provision for smartcards, the station does support the option to collect tickets bought online.
For travelers in need of assistance, help is available during the aforementioned office hours at both the ticket office and via help points situated around the station. Step-free access across the station's platforms is paramount, classified as a category A station on the step-free access scale. Be assured that CCTV ensures your safety, and though waiting rooms are unavailable, seating areas are provided.
Connecting onward from Jewellery Quarter is straightforward, with a range of transport options. Bus services are readily available, with local routes providing seamless travel throughout Birmingham. For more specified journeys, taxis can be hailed by contacting BBs at 0121 693 3333 or TOA at 0121 427 8888. In the event of rail service disruptions, a rail replacement service conveniently operates from the public service bus stops on Vyse Street. You can even find walking directions to these stops with ease.
Whether you're daily commuting or exploring the wider Midlands area, Jewellery Quarter Station serves as a vital junction with several popular routes. Frequent services connect you to key destinations such as Birmingham Moor Street and Birmingham Snow Hill. For those looking to escape to the countryside or explore nearby towns, routes to Stratford-Upon-Avon and Kidderminster are equally accessible.
As you prepare for your journey from Jewellery Quarter Station, purchasing tickets is a breeze. By planning your route in advance with user-friendly online platforms, you can avoid delays and enjoy a seamless travel experience. Furthermore, check the latest travel updates to ensure a smooth trip, whether you're heading just around the corner or venturing further afield into the beautiful UK countryside.
Jewellery Quarter Station stands ready to welcome both seasoned travelers and first-time visitors to Birmingham. By offering essential facilities and strong transport connections, the station makes exploring this vibrant cityscape convenient and enjoyable. Whether your journey takes you to bustling city centers or quaint town locales, start it off right from the heart of the Jewellery Quarter, where rich history and modern convenience meet.
| Ticket Office | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||||
| Ticket machines | Yes | ||||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||||
| Accessible ticket machines | Yes | ||||||||
| Induction loop | Yes | ||||||||
| Smartcards | |||||||||
| Smartcards issued at this station | No | ||||||||
| Smartcard validators | No | ||||||||
| Information available from staff | Yes - from help point Yes - from ticket office | ||||
|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||
| Staff help available |
| ||||
| Customer help points | Yes | ||||
| Customer services notes | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Jewellery Quarter Station is accredited by the Secure Station Scheme** | ||||
| Luggage storage | No | ||||
| Lost property | None | ||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. | ||||||
| Ticket barriers and gates | No | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms | There is no waiting room office at Jewellery Quarter | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | No | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | None | ||||||
| Accessible car park equipment | No | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||||
| Toilets | Yes The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Jewellery Quarter |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
| Rail replacement vehicles will operate from the public service bus stops on Vyse Street, in front of the station entrance. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. |
| BBs 0121 693 3333 TOA 0121 427 8888 |
| Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Worcester Shrub Hill | West Midlands Trains | 21:29 | 2 | On time |
| from Birmingham Moor Street | West Midlands Trains | 21:48 | 1 | On time |
| from Worcester Shrub Hill | West Midlands Trains | 22:16 | 2 | On time |
| from Birmingham Moor Street | West Midlands Trains | 22:57 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Birmingham Moor Street | West Midlands Trains | 21:29 | 2 | On time |
| to Worcester Shrub Hill | West Midlands Trains | 21:48 | 1 | On time |
| to Birmingham Moor Street | West Midlands Trains | 22:16 | 2 | On time |
| to Worcester Shrub Hill | West Midlands Trains | 22:57 | 1 | On time |