Kempton Park station
Staines Road East
Sunbury-on-Thames
Surrey
TW16 5AE
Kempton Park Station can be found on Staines Road East in Sunbury-on-Thames as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Kempton Park Rail Station, connections for onwards travel, and live arrivals and departures information.
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Located in the heart of Surrey, Kempton Park Train Station is your gateway to a myriad of destinations within the UK. Whether you're a regular commuter or an occasional traveler planning an excursion to the races at the nearby Kempton Park Racecourse, the station offers a variety of services and connections to suit your travel needs. Although it's a small station, it provides essential amenities to ensure smooth travel.
While Kempton Park might surprise you with its quaintness, it doesn't fall short of basic facilities. You won't find a ticket office here, but there are ticket machines available for purchasing and collecting tickets. This is perfect for those who prefer the flexibility of buying tickets online. Accessibility is a key factor at Kempton Park, with ticket machines supporting Disabled Persons Railcard discounts. Should you need assistance, use the help points located within the station, where staff are happy to assist via help lines. Keep in mind there are no waiting rooms, toilets, or refreshment facilities, so it's best to plan ahead if you need any of these services.
Traveling beyond Kempton Park Station is a breeze with various transport links. The station provides clear information for bus routes, including maps for planning your onward journey. If rail service faces any disruptions, rail replacement services run toward Shepperton and Fulwell from Staines Road East. The connectivity makes it simple for you to reach your destination, whether commuting daily or embarking on a new adventure.
From Kempton Park, a range of popular destinations is within reach. You can head to bustling urban centers like London Waterloo and Clapham Junction, or explore the charm of places like Richmond (London) and Shepperton. Whether it's for work or leisure, you're never too far from where you need to be.
As a tip for savvy travelers, keep an eye on the availability of public Wi-Fi to stay connected throughout your trip. Consider storing your bicycle on Platform 2 if you'd like to explore the attractions nearby upon arrival. The station has limited bicycle storage, so arriving early might ensure a spot for your ride.
Kempton Park Station might be modest, but it confidently serves its travelers by covering all essential bases. Whether you're bound for a day at the races or catching a train to your next adventure, it's a cozy yet crucial stop. Always double-check the latest travel updates and book your tickets online for a seamless experience. For those intrigued by the charm of a well-connected small station, Kempton Park awaits your visit.
Ticket Office | |
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Ticket Office Opening hours | There is no ticket office at Kempton Park, but ticket machines are available to collect tickets from. |
Ticket machines | Yes |
Collect tickets bought online | Yes Collect tickets at the ticket machine |
Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
Induction loop | Yes |
Smartcards | |
Smartcards issued at this station | No |
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||
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Customer information | No | ||
Staff help available | There is no staff help available at Kempton Park | ||
Customer help points | Yes | ||
Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||
Luggage storage | No | ||
Lost property |
None | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available in parts of this station. Step-free category B3 Station - Short ramp at approx 1:12 gradient to Platform 2 (for trains towards Shepperton). Steps to Platform 1 (for trains towards London). |
Ticket barriers and gates | No |
Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Kempton Park |
Seating area | No |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | None |
Accessible car park equipment | No |
Staff Help | |
Staff help available | There is no staff help available at Kempton Park |
Customer Help Points and Meeting Point | Yes |
Helpline | Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Kempton Park |
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Seating area | No |
1st Class Lounge | No |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 4 Platform 2 |
Type of Storage | Racks, |
Sheltered | No |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
To Shepperton: Staines Road East (A308) outside the Jubilee pub To Fulwell: Staines Road East (A308) opposite the Jubilee pub |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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Going to | Train | Departure Time | Platform | Status |
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