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About Kew Gardens (KWG) Train Station

Station managed by: London Underground

Kew Gardens station
Station Approach
Kew
Greater London
TW9 3BZ

Kew Gardens Station can be found on Station Approach in Kew as shown on the map, and is operated by London Underground.

Read on for more information about the facilities and help available at Kew Gardens Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Kew Gardens Station

Discovering Kew Gardens Station: Your Rail Travel Companion

Nestled in the picturesque borough of Richmond upon Thames, Kew Gardens Station presents itself as a charming gateway for travelers, especially those intending to explore the historical and botanical wonders of Kew Gardens. Beyond its lush surroundings, the station is a pivotal node for visitors and locals seeking a seamless travel experience. Whether you're here for leisure, work, or simply passing through, Kew Gardens is poised to meet your transit needs with an unbeatable blend of convenience and connectivity.

Amenities and Facilities at Kew Gardens Station

Though quaint, Kew Gardens Station is well equipped to serve its daily commuters and occasional travelers. Ticket machines are readily available, offering a practical alternative for those who prefer purchasing tickets online and collecting them on-site. The machines, alongside the ticket counter, support contactless payments and include accessible options for ease of use by all passengers. Although lacking a staffed ticket office, the station comes primed with induction loops to assist the hearing impaired.

With step-free access throughout, the station ensures ease of movement for passengers on the go. However, if you're waiting for a train, note that the station lacks formal seating areas and waiting rooms. Restroom facilities are accessible on the eastbound platform and while the station's ATM and refreshment facilities will cover most needs, there are diverse shopping options just outside, including a Tesco and Starbucks.

Transport Links from Kew Gardens Station

Kew Gardens Station connects efficiently to London's transport ecosystem. Amidst its leafy neighborhood charm, the station's tactical position on the District Line links passengers swiftly into central hubs. For those navigating beyond rail, the area is well-served by local buses with routes available via the TfL's interactive map. Clearly positioned replacement bus stops on Kew Road provide additional transit redundancy.

Travelers heading to airports will find straightforward interchange opportunities. Catch the Piccadilly Line at Hammersmith for Heathrow or, if Gatwick is your endpoint, links are available from West Brompton or Clapham Junction through casual transfers at key stations including Richmond.

Popular Routes from Kew Gardens Station

Diversifying your travel itineraries from Kew Gardens Station is simple with regular service soaking up much trafficked routes. Venture to Richmond for scenic escapes or align with the city's northern boroughs including Willesden Junction and Highbury and Islington. Notable other lines include connectivity towards Stratford. Whether it's a leisurely stroll in Camden or an expedition across South London to Clapham Junction, Kew is an ideal starting point.

Embrace Your Journey at Kew Gardens Station

With its advantageous location and functional amenities, Kew Gardens Station is more than a transit point—it's your partner in exploring the depths of both nature and urban life that London offers. Despite being modest in its physical footprint, it compensates with efficient connections and clear pathways, ensuring your journey is as smooth as can be. So, whether it’s your routine commute or an impromptu adventure, Kew Gardens stands ready, inviting you to board and explore.

Kew Gardens Station details & facilities

Ticket Office
Ticket Office Opening hours There is no ticket office at Kew Gardens, but ticket machines are available to collect tickets from.
Ticket machines Yes
Collect tickets bought online Yes

Collect tickets at the ticket machine

Accessible ticket machines Yes

Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.

Induction loop Yes
Smartcards
Smartcards issued at this station No
Smartcard validators No
Information available from staff

Yes - from help point

Customer information No
Staff help available
Monday to Friday: 05:20 to 01:15
Saturday: 05:20 to 01:15
Sunday: 07:10 to 00:10
Customer help points Yes
Customer services notes

TFL Customer Services  Tel:  0343 222 1234

Luggage storage No
Lost property
Monday to Friday: 08:30 to 16:00

None

CCTV at the station Yes
Station Accessibility
Step-free access

Step free access is available throughout the whole station.

Step free platform interchange requires a 600m journey via street. Use the western Station Approach entrance for trains towards Central London and Stratford and the eastern North Road entrance (via ramp) for trains towards Richmond.

Ticket barriers and gates Yes
Accessible ticket machines Yes

Accessible ticket machines sell tickets suitable for use on London Underground services & National Rail including daily and weekly Travelcards.

Induction loop Yes
Ramp for train access Yes
Accessible Toilets No
Waiting rooms There is no waiting room office at Kew Gardens
Seating area No
Wheelchairs available No
Getting to and from the station
Accessible taxis here No
Impaired mobility set down/pick-up point No
Accessible spaces None
Accessible car park equipment No
Staff Help
Staff help available
Monday to Friday: 05:20 to 01:15
Saturday: 05:20 to 01:15
Sunday: 07:10 to 00:10
Customer Help Points and Meeting Point Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets Yes

Male and female toilets on the eastbound platform - no charge. These are temporarily closed during lockdown restrictions.

Accessible Toilets No
Baby Changing No
Waiting rooms There is no waiting room office at Kew Gardens
Seating area No
1st Class Lounge No
Refreshment Facilities Available

 Newsagent inside station

ATM Machine Available

Outside western entrance of station.

Shops Available

Newsagent inside the station. Tesco, Starbucks, Barclays Bank, Pizza Express and other small shops outside western and eastern entrances.

Currency Exchange No
Pay Phones No
Public Wi-Fi Available

Find WiFi Hotspots around Kew Gardens station

Bicycle Storage
Spaces 0
Type of Storage
Sheltered No
CCTV No
Bicycle Hire
Cycle Hire Information There are no cycle hire facilities at this station

Transport Links to and from Kew Gardens Station

All you need to know about Kew Gardens's links with other modes of transport, including local bus services, taxis, care hire & more

Replacement buses will usually stop in Kew Road at the Victoria Gate stops.

Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html

District Line

Interchange at Hammersmith. Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton. Interchange at Richmond for Clapham Junction/Gatwick.

Live Departures and arrivals from Kew Gardens Station

Want to check the latest departures and arrivals into Kew Gardens station? Find live information for the next trains departing and arriving at the station below.