This websites requires JavaScript to work. It looks like your browser doesn't support JavaScript, or has it turned off. Please try again with JavaScript support.

About London Fenchurch Street (FST) Train Station

Station managed by: c2c

London Fenchurch Street station
Fenchurch Place
London
EC3M 4AJ

London Fenchurch Street Station can be found on Fenchurch Place in London as shown on the map, and is operated by c2c.

Read on for more information about the facilities and help available at London Fenchurch Street Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to London Fenchurch Street? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about London Fenchurch Street Station

Discover London Fenchurch Street Train Station

At the heart of the bustling City of London, Fenchurch Street Station offers a gateway to the bustling metropolis and key destinations across Essex. While it might be one of the smallest train terminals in London, don't let its size fool you. This station is a hub of activity, providing essential services to thousands of commuters and travelers each day. Whether you're a seasoned commuter or a first-time visitor, this guide will help you navigate the plethora of amenities and travel options waiting for you at Fenchurch Street Station.

Facilities and Services

When it comes to ticketing, Fenchurch Street Station is well-equipped. The ticket office is open from 06:15 to 20:30 on weekdays, slightly adjusting its hours during weekends. Modern ticket machines and the ability to collect tickets purchased online add to the seamless experience for travelers. The station caters to differently-abled passengers with features such as step-free access from the main entrance, accessible toilets, ramp access to trains, and induction loops. Additionally, staff is available at information points to assist with inquiries or travel-related issues.

Shopping, Dining, and Amenities

Although fairly compact, Fenchurch Street Station boasts a surprising selection of amenities. Travelers can grab a coffee or enjoy a meal at the available refreshment facilities. A range of shops and even currency exchange services can be found within the station, ensuring all your travel needs are covered. For those who require internet access during transit, unfortunately, public Wi-Fi is not available at this station. Nevertheless, pay phones are available for traditional communication means.

Connecting Travel Options

Fenchurch Street Station offers various onward travel options. Taxi ranks are conveniently situated outside the main entrance, while several local bus services, including rail replacement options, are within easy reach. Tube enthusiasts can access the Circle and District Lines from Tower Hill or the Metropolitan Line from Aldgate, both just a stone's throw away from the station. Those jetting off to international destinations can easily reach London City Airport via the Docklands Light Railway from Tower Gateway.

Popular Destinations

Explore a range of destinations from London Fenchurch Street with direct trains to charming Essex locations. For a seaside retreat, consider heading to Southend Central or Leigh-On-Sea. Those interested in local attractions might prefer a short ride to Upminster or visit the bustling markets near Barking. With reliable service, discover destinations like Benfleet and Grays at your leisure.

Experience Seamless Travel

As an integral part of London's extensive transport network, Fenchurch Street Station embraces its role in providing efficient and user-friendly services. Whether you're traveling for business or leisure, the amenities, accessibility, and connections offered make it a pivotal point for any travel itinerary. With a wide range of destinations just a train ride away, this station is your touchstone for exploring exciting adventures both within London and beyond. Before you set forth, remember to check your travel times and consider purchasing your tickets in advance for the best deals.

London Fenchurch Street Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:15 to 20:30
Saturday:06:45 to 19:30
Sunday:08:30 to 17:00
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from information point

Customer information

DepartureScreens

ArrivalScreens

Announcements

Staff help available
Customer help pointsYes
Customer services notes

Staffed Information Point on main concourse.

Alternatively Customer Services may be contacted as follows:

 Mondays - Fridays, between 08:00 - 20:00 

Saturday - Sunday, between 09:00 - 16:00

Public Holidays, between 09:00 - 16:00

Closed on Christmas Day and Boxing Day

Tel: 0345 744 4422 (option 3, followed by option 3)

Email: contact@c2crail.net

Luggage storageNo
Lost property
Monday to Friday:08:00 to 20:00
Saturday and Sunday:09:00 to 16:00
All Bank Holidays:09:00 to 16:00

Operated by c2c

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

The main entrance is the only entrance that has step free access. There is a lift to take you from the entrance to the station concourse and platform levels. Please note there is no step free access from the Coopers Road entrance to the station.

Ticket barriers and gatesYes
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting roomsThere is no waiting room office at London Fenchurch Street
Seating areaNo
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Assistance is available to and from platforms. You can request this from the customer information point staff on the concourse, at the main entrance where the mobility set down / pick up point is located as well as the station help points by the lifts at the main entrance.

Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsYes

The toilets are located by the lifts at the left hand side of the Main Entrance to the station.

The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station.

These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).

Accessible ToiletsYes
Baby ChangingYes
Waiting roomsThere is no waiting room office at London Fenchurch Street
Seating areaNo
1st Class LoungeNo
Refreshment FacilitiesAvailable

Coffee shop, public house/bar, food outlet (Seating available)

ATM MachineAvailable

Located on main concourse

ShopsAvailable

Wide range of shops

Currency ExchangeAvailable
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
Spaces0

Cycle storage is available within a short distance of the station on Mark Lane and Crutched Friars

Type of Storage
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire Information

Available

Santander Cycles - Crosswall - 33 spaces 

Santander Cycles - Tower Gardens - 22 spaces

Transport Links to and from London Fenchurch Street Station

All you need to know about London Fenchurch Street's links with other modes of transport, including local bus services, taxis, care hire & more

The Taxi rank is immediately outside the main entrance on Fenchurch Street.

Rail replacement buses will stop outside HSBC on Fenchurch Street.

Aldgate Bus Station.

Details of the buses serving Fenchurch Street and Aldgate area, and the Bus Stops they are using is available here

London Underground (Circle Line and District Line) at Tower Hill - 200m from the Tower Hill exit

London Underground (Metropolitan Line, Circle Line) at Aldgate - 300m from Fenchurch Place exit.

Docklands Light Railway at Tower Gateway - 300m from the Tower Hill exit.

London City Airport - Docklands Light Railway from Tower Gateway

Available

Santander Cycles - Crosswall - 33 spaces 

Santander Cycles - Tower Gardens - 22 spaces

Live Departures and arrivals from London Fenchurch Street Station

Want to check the latest departures and arrivals into London Fenchurch Street station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
Going toTrainDeparture TimePlatformStatus