London Victoria station
Victoria Street
London
Greater London
SW1V 1JU
London Victoria Station can be found on Victoria Street in London as shown on the map, and is operated by Network Rail.
Read on for more information about the facilities and help available at London Victoria Rail Station, connections for onwards travel, and live arrivals and departures information.
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London Victoria is not just any train station; it's a central gateway that connects the heart of London with other fascinating destinations across the UK. Whether you're planning a day trip to the rolling hills of the Sussex countryside or heading for a swift journey to the nearby Gatwick Airport, London Victoria serves as a pivotal starting point for all your travel adventures. The blend of a historic atmosphere with modern amenities makes this station a beloved part of London's extensive rail network.
London Victoria Station, open from early morning until late in the evening, from 06:30 to 22:00, provides comprehensive ticket buying and collection services. You can choose from machine purchases or collect tickets previously bought online, ensuring convenience and ease. For those with specific needs, accessible ticket machines and induction loops are available, located strategically around the station.
If you're traveling with luggage or looking for some assistance, the station staff is at your service daily from 07:00 to 21:50, offering help from various points including help counters and dedicated meeting points. Additionally, for travelers in need of storing belongings, lockers, and services like those provided by the Excess Baggage Company are on-site to facilitate your travel needs. CCTV serves to enhance safety throughout the station.
Expect comfort with step-free access throughout, from platforms to the Underground's Victoria Line, making it easier for individuals with mobility needs. On-site facilities include plenty of seating areas, along with practical offerings such as ATMs and a variety of shops for essentials or last-minute buys. Hungry travelers will appreciate the array of food and drink options available, ranging from coffee kiosks to seated dining areas and a public house.
The station doesn't fall short on conveniences—it houses accessible toilets, baby changing facilities in both male and female restrooms, and even a changing place facility equipped with a height-adjustable bench and hoist, among other amenities.
Perfectly located, London Victoria ensures you're never far from your next step. For those continuing their journey, the bus station located at the front provides seamless connections within the city. There's a continuous taxi service available at Terminus Place, operational 24/7. If you're heading to Gatwick Airport, there's a direct rail link right from the station.
Furthermore, London Victoria is serviced by three major Underground lines: Victoria, District, and Circle, opening a plethora of travel possibilities. For those interested in a self-driven journey, Sixt car hire is available adjacent to Platform 7, providing the flexibility to explore further afield.
Step into a world of travel possibilities from London Victoria. Frequent trains transport you from the hustle and bustle of the capital to destinations such as Brighton, known for its vibrant, seaside charm, or to Gatwick Airport for global adventures. Discover peaceful suburban retreats at Clapham Junction and Bromley South, or delve into the vibrant communities of Streatham Common and Peckham Rye.
London Victoria is more than just a station—it's the key to a world of discovery. Whether you're capturing the essence of British culture with a train ride to cozy villages or embarking on a dynamic city adventure, your journey begins here with efficiency and ease. With an array of travel options, both near and far, and an assortment of amenities to keep the travel-weary refreshed, London Victoria makes your rail travel a truly delightful experience.
Ticket Office | |||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||
Accessible ticket machines | Yes Various locations | ||
Induction loop | Yes | ||
Smartcards | |||
Smartcards issued at this station | Yes | ||
Smartcard validators | Yes |
Information available from staff | Yes - from help point Yes - from information point Yes - from ticket office | ||
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Customer information | DepartureScreens ArrivalScreens Announcements | ||
Staff help available |
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Customer help points | Yes | ||
Customer services notes | Monday-Sunday 07:00-21:50 Via Network Rail Reception | ||
Luggage storage | Yes | ||
Lost property |
Excess Baggage Company | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available throughout the whole station. There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground. |
Ticket barriers and gates | Yes |
Accessible ticket machines | Yes Various locations |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | Yes |
Waiting rooms | All platforms are partially or fully covered with a canopy. |
Seating area | Yes |
Wheelchairs available | Yes |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | Yes Please contact customer services of the appropriate train operator or speak to a member of the station teams who will be able to assist: - Gatwick Express - 0845 850 1530- Southern - 0800 138 1016- Southeastern - 0800 783 4524 |
Accessible spaces | None |
Accessible car park equipment | True None |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. " Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: Accessibility at the station - Southern. " |
Toilets | Yes Toilets are situated on the central concourse and adjacent to platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff so we can help you gain access. |
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Accessible Toilets | Yes |
Baby Changing | Yes Female toilets,Male toilets, |
Waiting rooms | All platforms are partially or fully covered with a canopy. |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||
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Operator | APCOA UK Ltd | ||
Car Parking Availability |
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Spaces | 81 | ||
Accessible spaces | 0 | ||
Accessible car park equipment | Yes | ||
Car park CCTV | Yes | ||
Parking charges | Free car parking available |
Refreshment Facilities | Available Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available) Station concourse |
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ATM Machine | Available The ATM machines are located on the Eastern and Central Concourse (Platforms 1 and 7) and also within a retail outlet on the station (Grosvenor Hotel). |
Shops | Available News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth |
Currency Exchange | Available |
Pay Phones | No |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 112 Car Park Upper Level (Victoria Place), above Gatwick Express. |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details. |
Taxi ranks are available outside at the front of the station (Terminus Place), 24 hours / 7 days a week. |
Victoria Bus Station at Station Front |
Underground services: Victoria Line, District Line and Circle Line |
Direct Rail Link to Gatwick |
Office on concourse adjacent to Platform 7 (Sixt Car Hire) |
Arriving from | Train | Arrival Time | Platform | Status |
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from East Grinstead | Southern | 18:32 | - | 18:38 This train has been delayed by congestion |
from West Croydon | Southern | 18:35 | 9 | On time |
from Ashford International | Southeastern | 18:36 | 8 | On time |
from Epsom Downs | Southern | 18:39 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Gravesend | Southeastern | 18:33 | - | 18:35 |
to Portsmouth Harbour | Southern | 18:35 | - | On time |
to West Croydon | Southern | 18:36 | - | On time |
to Reigate | Southern | 18:38 | 19 | On time |
to Ramsgate | Southeastern | 18:40 | 4 | On time |
to Horsham | Southern | 18:41 | 11 | On time |