London Waterloo East station
Sandell Street
London
SE1 8NH
London Waterloo East Station can be found on Sandell Street in London as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at London Waterloo East Rail Station, connections for onwards travel, and live arrivals and departures information.
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Looking to explore the vibrant city of London and beyond? London Waterloo East train station is your perfect starting point. Conveniently situated, the station serves as a vital link, connecting you to numerous destinations within London and across the UK. Let’s dive into the details of what London Waterloo East has to offer and why it's an ideal choice for your travel plans.
Though London Waterloo East is a bustling hub, it provides essential amenities to ensure a smooth experience for travelers. While it lacks a traditional ticket office, fear not—ticket machines are readily available for both purchase and collection of pre-booked tickets. Accessibility is thoughtfully catered for, with accessible ticket machines and step-free access via lifts from Waterloo Main station. Need assistance? Help points are clearly marked, and staff are on hand to lend a helping hand when needed.
For those traveling with youngsters or seeking some comfort, the station hosts heated waiting rooms and accessible toilets with baby-changing facilities. CCTV surveillance is in place to ensure a secure environment throughout your journey. Hungry or in need of caffeine fix? Grab a snack or a hot drink from the coffee shops and vending machines on site—no worries about missing the news as newspapers are available too!
Transportation links play a crucial role in making your journey seamless. London Waterloo East does not disappoint with its comprehensive connections to other parts of the city. The bus alighting point on Sandell Street ensures easy access to local transit and rail replacement services. If you're planning an onward journey by train, numerous exciting routes can spark your travel imagination.
Dreaming of exploring iconic locations within and around London? London Waterloo East provides access to some fantastic destinations. Whether you're commuting or planning a day trip to explore new locales, this station links you to areas such as London Bridge, London Charing Cross, and Hither Green. With easy routes to places like East Croydon or Tonbridge, your adventures are just a train ride away.
As a commuter or an explorer, stepping through the doors of London Waterloo East gives you the flexibility and freedom to travel with ease. Whether it’s the convenience of arriving at London Bridge or the cultural allure of reaching London Charing Cross, this station offers it all. Its facilities cater to your needs, including accessibility and necessary travel support.
Booking your ticket is the first step to countless experiences waiting at your fingertips. With easy access to online ticket collection, friendly staff to assist, and comprehensive travel links, London Waterloo East is not just a station—it's the beginning of your next adventure. Time to pack your bags, hop on board, and embrace the journey!
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at London Waterloo East, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes On overbridge from Waterloo Main station |
| Induction loop | Yes |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | Yes |
| Information available from staff | Yes - from help point |
|---|---|
| Customer information | DepartureScreens Announcements |
| Staff help available | |
| Customer help points | Yes |
| Customer services notes | This station has Secure station accreditation - For more information contact 0345 322 7021 |
| Luggage storage | No |
| Lost property | Southeastern Customer Services |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Waterloo East is only through use of lift at Waterloo Main. Ramps access to the platforms is steep. There is no ticket office. Full ticket office facilities available in Waterloo Main station. There is an entrance from Southwark underground station but this involves either steps or an escalator. There is also a step only access available from the Sandall Street entrance onto the overbridge connection between Waterloo East and Waterloo main stations. Taxis and direct road access only available from Waterloo main station which is connected via ramps and an overbridge to Waterloo East station. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes On overbridge from Waterloo Main station |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | Yes |
| Waiting rooms | Heated waiting room on Platform B and C Only available when staff present |
| Seating area | Yes |
| Wheelchairs available | Yes |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point is the Southeastern gateline as you enter London Waterloo East from Waterloo Main station. This is located on the upper level of the station, or you can use the help point. |
| Toilets | Yes Platform B and C - Available during staffing hours |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes Only available when staff present |
| Waiting rooms | Heated waiting room on Platform B and C Only available when staff present |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | Available Coffee shops and Selecta vending machines |
|---|---|
| ATM Machine | No |
| Shops | Available newspapers |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Bus alighting point in Sandell Street. |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
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| Going to | Train | Departure Time | Platform | Status |
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