Maidstone West station
Station Approach
off The Broadway
Maidstone
Kent
ME16 8RJ
Maidstone West Station can be found on Station Approach in off The Broadway as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Maidstone West Rail Station, connections for onwards travel, and live arrivals and departures information.
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Maidstone West Station serves as a key point of connectivity in the heart of Kent, offering travelers easy access to regional and national rail services. Whether you're commuting for work, embarking on a leisurely trip, or simply exploring the countryside, Maidstone West provides a convenient starting point. In this article, we'll explore the station's facilities, accessibility features, and the diverse range of destinations you can reach from here.
Maidstone West Station ensures a comfortable experience for all passengers with a range of essential facilities. The ticket office is open Monday to Saturday, providing assistance and ticket purchases during peak hours. For those who prefer self-service options, ticket machines are available, equipped with accessibility features, making it easier for everyone to collect tickets for journeys bought online.
Passengers requiring assistance can access help points staffed throughout the day from 04:30 to 23:10. The station has comprehensive passenger information systems through both screens and announcements. While there is no waiting room, sufficient seating areas are available. Toilets, including accessible options, are located on platform 2 and are open during staffing hours.
Car parking is managed by APCOA Parking, with 54 spaces available and parking charges varying to accommodate a range of needs from daily to annual options. Cyclists can also avail the bicycle storage facilities with space for up to 44 bikes on platform 2. Refreshment facilities include a coffee shop and vending machine, while an ATM ensures you’re never caught short for cash.
Maidstone West Station is well-connected with various transport options to help you seamlessly reach your destination. For those needing to continue their journey by bus, a replacement bus service is accessible from the station approach. Taxi services can also be conveniently accessed from the approach road. For further planning on your journey, downloadable and printable information is available online, detailing local bus routes and connections.
From tranquil escapes to bustling urban centers, a plethora of destinations await you with trains departing from Maidstone West. Want a taste of the city? {Trains from Maidstone West to London St Pancras International} whip you into the vibrant capital, also making stops such as [London Bridge](https://www.nationalrail.co.uk). For more local journeys, head to nearby [Paddock Wood](https://www.nationalrail.co.uk) or [Strood](https://www.nationalrail.co.uk). Experience historic charm with a trip to [Canterbury West](https://www.nationalrail.co.uk) or relax by the riverside at [Wateringbury](https://www.nationalrail.co.uk).
The station is a gateway to an array of destinations like [Gillingham](https://www.nationalrail.co.uk) in Kent and picturesque [Tunbridge Wells](https://www.nationalrail.co.uk), offering plenty of leisure and business travel opportunities right from your doorstep.
Maidstone West Train Station stands out as a hub of efficient travel, ensuring passengers can journey comfortably and conveniently. From robust station facilities to an impressive range of travel connections, it serves as a vital link in the UK’s railway network. Whether you're heading to the city, exploring rural landscapes, or visiting family and friends, Maidstone West ensures you’ll get where you need to with ease. Remember, booking your tickets online not only speeds up your journey but often saves you money, too, so be sure to plan ahead and take advantage of the efficient services this station offers.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes booking hall | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | No |
Information available from staff | Yes - from help point | ||
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Customer information | DepartureScreens Announcements | ||
Staff help available |
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Customer help points | Yes | ||
Customer services notes | 0345 322 7021 | ||
Luggage storage | No | ||
Lost property | Southeastern Customer Services | ||
CCTV at the station | Yes |
Station Accessibility | |||
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Step-free access | Step free access is available in parts of this station. Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services towards Paddock Wood from side entrance to platform. .Staff assistance required to access platform for services to Strood (involves using a crossing to cross the railway tracks). There is no step free access to Platform 1 except via the foot crossing. Stepped access to platform 1 via footbridge. Step free access to booking hall, but only stepped access to both platforms from the booking hall. | ||
Ticket barriers and gates | No | ||
Accessible ticket machines | Yes booking hall | ||
Induction loop | Yes | ||
Ramp for train access | Yes | ||
Accessible Toilets | Yes | ||
Waiting rooms | There is no waiting room office at Maidstone West | ||
Seating area | Yes | ||
Wheelchairs available | Yes | ||
Getting to and from the station | |||
Accessible taxis here | No | ||
Impaired mobility set down/pick-up point | No | ||
Accessible spaces | 2 | ||
Accessible car park equipment | No | ||
Staff Help | |||
Staff help available |
| ||
Customer Help Points and Meeting Point | Yes | ||
Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the office on platform 2. |
Toilets | Yes On platform 2- Available during staffing hours |
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Accessible Toilets | Yes |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Maidstone West |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||||||||||||||||||||
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Operator | APCOA Parking | ||||||||||||||||||||
Car Parking Availability |
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Spaces | 54 | ||||||||||||||||||||
Accessible spaces | 2 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | Yes | ||||||||||||||||||||
Parking charges |
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Refreshment Facilities | Available Coffee shop and Selecta vending machine |
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ATM Machine | Available |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 44 You may leave your cycle in the rack provided however you do so at your own risk. Platform 2 |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Replacement bus stop in station approach. |
in approach road |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Paddock Wood | Southeastern | 15:24 | 1 | On time |
from Strood | Southeastern | 15:27 | 2 | On time |
from Paddock Wood | Southeastern | 15:54 | 1 | On time |
from Strood | Southeastern | 15:58 | 2 | On time |
from Strood | Southeastern | 16:27 | - | On time |
from Tonbridge | Southeastern | 16:31 | - | On time |
from Paddock Wood | Southeastern | 16:54 | - | On time |
from Strood | Southeastern | 16:58 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Strood | Southeastern | 15:25 | 1 | On time |
to Tonbridge | Southeastern | 15:28 | 2 | On time |
to Strood | Southeastern | 15:55 | 1 | On time |
to Paddock Wood | Southeastern | 16:00 | 2 | On time |
to Tonbridge | Southeastern | 16:28 | - | On time |
to Strood | Southeastern | 16:32 | - | On time |
to Strood | Southeastern | 16:55 | - | On time |
to Paddock Wood | Southeastern | 17:00 | - | On time |