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About Merstham (MHM) Train Station

Station managed by: Southern

Merstham station
Station Road
Merstham
Surrey
RH1 3ED

Merstham Station can be found on Station Road in Merstham as shown on the map, and is operated by Southern.

Read on for more information about the facilities and help available at Merstham Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Merstham Station

Discover Merstham Train Station: A Convenient Gateway to London and Beyond

Nestled in the charming Surrey countryside, Merstham train station serves as a vital hub for commuters and travelers alike, providing seamless connections to London and other fascinating destinations across the UK. Whether you're a local resident heading to the capital for business or leisure, or a tourist keen on exploring new areas, Merstham station is equipped with various amenities to facilitate a smooth transit experience.

Station Facilities and Ticketing

At Merstham station, securing your travel tickets is a breeze. The ticket office is open from 06:10 to 19:35 from Monday to Saturday and on Sundays from 08:30 to 16:40. For your convenience, there are also ticket machines available, including those specifically designed to accommodate Disabled Persons Railcard discounts. Additionally, smartcard facilities are available, ensuring you're all set for a hassle-free journey.

Help & Support

Should you require assistance, help points are conveniently located throughout the station. Staff are on hand to offer support during designated hours throughout the week. Although there is no luggage storage, be assured that CCTV coverage is in place to enhance security within the premises.

Accessibility

Merstham station strives to be accessible to all passengers. While step-free access is available, the routes can vary, and it's advisable to check maps or contact the station staff for the best routes to suit your needs. Assistance can be pre-booked, or you can take advantage of the turn-up-and-go service, which facilitates spontaneous travel options.

Onward Travel Options

For onward travel from Merstham station, you'll find various transport options that ensure you remain connected. Taxis can be easily accessed outside Platform 1, while local bus services are also available with helpful information on routes provided at the station. In the event of any service disruptions, a rail replacement service ensures your journey is uninterrupted.

Adventure Awaits from Merstham

Seeking inspiration for your next train journey? Merstham connects you with dynamic cities and locales. Whether you're planning a scenic trip to Brighton or a bustling day in London Bridge, or catching a flight from nearby Gatwick Airport, the station's strategic location offers an abundance of options.

Commuters will appreciate regular services to major destinations like London Victoria and Farringdon, while leisure travelers can explore places like Shepherd's Bush and Kensington Olympia with ease.

All Set for Travelling from Merstham?

With an array of amenities, solid transport connections, and access to some of the UK’s most popular locations, Merstham station stands as an efficient and inviting choice for your railway travels. Begin your adventure today by booking your tickets online, collecting them with ease at Merstham’s ticket machines, and setting off to explore the bustling urban settings or tranquil countryside that lie beyond its platforms. Safe travels!

Merstham Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:10 to 19:35
Saturday:06:10 to 19:35
Sunday:08:30 to 16:40
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:50 to 20:30
Saturday:05:50 to 20:30
Sunday:06:00 to 20:30
Customer help pointsYes
Customer services notes

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Luggage storageNo
Lost property

Southern

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This is a Category B2 station: Level access to platform 1 (to London) from main entrance. Step-free access to platform 2 (to Redhill) from rear entrance via steep access path, route approximately 1100m from main entrance. No step-free interchange between platforms.

The Assistance Meeting Point is by the Ticket Office.

Ticket barriers and gatesYes
Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessYes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station.

You can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  • Texting us on 07970 511077

Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Merstham
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Located at the front of the station

Accessible spaces4
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:05:50 to 20:30
Saturday:05:50 to 20:30
Sunday:06:00 to 20:30
Customer Help Points and Meeting PointYes
Helpline

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

ToiletsYes

Located on platform 1.

Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Merstham
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorAPCOA Parking UK
Car Parking Availability
Monday to Sunday:Open 24 hours
Spaces195
Accessible spaces4
Accessible car park equipmentNo
Car park CCTVYes
Parking chargesFree car parking available
Refreshment FacilitiesAvailable
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces112

Located outside the front of the station and on platforms 1 and 2.

Cycles are left at owners risk. Abandoned cycles may be removed.

Type of StorageStands, Racks,
ShelteredYes
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Merstham Station

All you need to know about Merstham's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

Located outside the entrance on platform 1.

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Live Departures and arrivals from Merstham Station

Want to check the latest departures and arrivals into Merstham station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from HorshamThameslink13:331On time
from PeterboroughThameslink14:022On time
from HorshamThameslink14:031On time
from PeterboroughThameslink14:322On time
from HorshamThameslink14:331On time
from PeterboroughThameslink15:02-On time
from HorshamThameslink15:03-On time
from PeterboroughThameslink15:31-On time
from HorshamThameslink15:33-On time
Going toTrainDeparture TimePlatformStatus
to PeterboroughThameslink13:331On time
to HorshamThameslink14:022On time
to PeterboroughThameslink14:031On time
to HorshamThameslink14:322On time
to PeterboroughThameslink14:331On time
to HorshamThameslink15:02-On time
to PeterboroughThameslink15:03-On time
to HorshamThameslink15:31-On time
to PeterboroughThameslink15:33-On time