Merstham station
Station Road
Merstham
Surrey
RH1 3ED
Merstham Station can be found on Station Road in Merstham as shown on the map, and is operated by Southern.
Read on for more information about the facilities and help available at Merstham Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the charming Surrey countryside, Merstham train station serves as a vital hub for commuters and travelers alike, providing seamless connections to London and other fascinating destinations across the UK. Whether you're a local resident heading to the capital for business or leisure, or a tourist keen on exploring new areas, Merstham station is equipped with various amenities to facilitate a smooth transit experience.
At Merstham station, securing your travel tickets is a breeze. The ticket office is open from 06:10 to 19:35 from Monday to Saturday and on Sundays from 08:30 to 16:40. For your convenience, there are also ticket machines available, including those specifically designed to accommodate Disabled Persons Railcard discounts. Additionally, smartcard facilities are available, ensuring you're all set for a hassle-free journey.
Should you require assistance, help points are conveniently located throughout the station. Staff are on hand to offer support during designated hours throughout the week. Although there is no luggage storage, be assured that CCTV coverage is in place to enhance security within the premises.
Merstham station strives to be accessible to all passengers. While step-free access is available, the routes can vary, and it's advisable to check maps or contact the station staff for the best routes to suit your needs. Assistance can be pre-booked, or you can take advantage of the turn-up-and-go service, which facilitates spontaneous travel options.
For onward travel from Merstham station, you'll find various transport options that ensure you remain connected. Taxis can be easily accessed outside Platform 1, while local bus services are also available with helpful information on routes provided at the station. In the event of any service disruptions, a rail replacement service ensures your journey is uninterrupted.
Seeking inspiration for your next train journey? Merstham connects you with dynamic cities and locales. Whether you're planning a scenic trip to Brighton or a bustling day in London Bridge, or catching a flight from nearby Gatwick Airport, the station's strategic location offers an abundance of options.
Commuters will appreciate regular services to major destinations like London Victoria and Farringdon, while leisure travelers can explore places like Shepherd's Bush and Kensington Olympia with ease.
With an array of amenities, solid transport connections, and access to some of the UK’s most popular locations, Merstham station stands as an efficient and inviting choice for your railway travels. Begin your adventure today by booking your tickets online, collecting them with ease at Merstham’s ticket machines, and setting off to explore the bustling urban settings or tranquil countryside that lie beyond its platforms. Safe travels!
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Assistance can be provided via the help points, located on the platforms, at all times of the day. | ||||||
Luggage storage | No | ||||||
Lost property | Southern | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. This is a Category B2 station: Level access to platform 1 (to London) from main entrance. Step-free access to platform 2 (to Redhill) from rear entrance via steep access path, route approximately 1100m from main entrance. No step-free interchange between platforms. The Assistance Meeting Point is by the Ticket Office. | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. A Mobile Assistance team also covers this station. You can arrange assistance by:
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Accessible Toilets | No | ||||||
Waiting rooms | There is no waiting room office at Merstham | ||||||
Seating area | Yes | ||||||
Wheelchairs available | No | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | Yes Located at the front of the station | ||||||
Accessible spaces | 4 | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | Assistance can be pre booked up to two hours before departure by contacting Assisted Travel. If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
Toilets | Yes Located on platform 1. |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Merstham |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||
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Operator | APCOA Parking UK | ||
Car Parking Availability |
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Spaces | 195 | ||
Accessible spaces | 4 | ||
Accessible car park equipment | No | ||
Car park CCTV | Yes | ||
Parking charges | Free car parking available |
Refreshment Facilities | Available |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 112 Located outside the front of the station and on platforms 1 and 2. Cycles are left at owners risk. Abandoned cycles may be removed. |
Type of Storage | Stands, Racks, |
Sheltered | Yes |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Located outside the entrance on platform 1. |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
Arriving from | Train | Arrival Time | Platform | Status |
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from Horsham | Thameslink | 13:33 | 1 | On time |
from Peterborough | Thameslink | 14:02 | 2 | On time |
from Horsham | Thameslink | 14:03 | 1 | On time |
from Peterborough | Thameslink | 14:32 | 2 | On time |
from Horsham | Thameslink | 14:33 | 1 | On time |
from Peterborough | Thameslink | 15:02 | - | On time |
from Horsham | Thameslink | 15:03 | - | On time |
from Peterborough | Thameslink | 15:31 | - | On time |
from Horsham | Thameslink | 15:33 | - | On time |
Going to | Train | Departure Time | Platform | Status |
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to Peterborough | Thameslink | 13:33 | 1 | On time |
to Horsham | Thameslink | 14:02 | 2 | On time |
to Peterborough | Thameslink | 14:03 | 1 | On time |
to Horsham | Thameslink | 14:32 | 2 | On time |
to Peterborough | Thameslink | 14:33 | 1 | On time |
to Horsham | Thameslink | 15:02 | - | On time |
to Peterborough | Thameslink | 15:03 | - | On time |
to Horsham | Thameslink | 15:31 | - | On time |
to Peterborough | Thameslink | 15:33 | - | On time |