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About Mortlake (MTL) Train Station

Station managed by: South Western Railway

Mortlake station
Sheen Lane
Mortlake
Greater London
SW14 8LN

Mortlake Station can be found on Sheen Lane in Mortlake as shown on the map, and is operated by South Western Railway.

Read on for more information about the facilities and help available at Mortlake Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Mortlake? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Mortlake Station

Welcome to Mortlake Station: Your Gateway to London and Beyond

Tucked away in the picturesque borough of Richmond upon Thames, Mortlake Station serves as a charming junction for commuters and travelers alike. Whether you're heading into the heart of London or exploring the surrounding areas, Mortlake offers a convenient starting point. With its rich history and vibrant community, it's more than just a stop on the map—it’s a gateway to adventure.

Station Facilities and Amenities

Mortlake Station is well-equipped with facilities that cater to a wide range of passengers. The ticket office is open from early morning to mid-evening on weekdays, and slightly adjusted hours on weekends, enabling both advance and spur-of-the-moment travel. Ticket machines are available, helping you collect pre-purchased tickets with ease, and they are also equipped with facilities for Disabled Persons Railcard discounts.

For those needing assistance, induction loops are provided, though it's important to note that there isn't staff help on-site. The station has step-free access for those who need it, ensuring that all travelers can navigate with ease.

For those passing through, a cozy coffee shop on platform 1 offers refreshment options. Despite the lack of an ATM or shops, the station's amenities meet basic needs, making any waiting time more comfortable with public Wi-Fi and payphones available for use.

Transport Links from Mortlake

Mortlake Station isn't just a place for train travel; it boasts various transport links, making onward journeys straightforward. Bus services from Mortlake High Street connect you to destinations like Barnes and Richmond, providing Alternative options when train travel isn't ideal. Exploring these connections is made easier with downloadable materials for planning your trip.

Although there is no cycle hire or accessible taxis directly at the station, the area is cyclist-friendly, with 132 bicycle storage spaces available on Platform 2. Whether you're continuing your journey by bus or bicycle, Mortlake adapts to your travel style.

Popular Destinations from Mortlake

If you're looking to explore some popular routes, Mortlake Station offers direct train services to many vibrant locales. Head to the bustling center of London Waterloo, or perhaps enjoy the serene surroundings of Richmond (London). Whether traveling to cultural hotspots like Vauxhall or scenic areas like Teddington, the line from Mortlake provides a plethora of options.

Moreover, convenient connections to places like Clapham Junction and Kingston make it an ideal starting point for further exploration. Each destination presents its own unique charm, offering new experiences and sights.

Plan Your Journey from Mortlake

Mortlake Station, while a modestly sized hub, is a gateway to a myriad of destinations. Its strategic position and array of transport options make it a spirited starting point for any traveler looking to explore London and beyond. Whether you're planning a daily commute or a weekend getaway, Mortlake is ready to serve your journey needs with efficiency and charm.

So next time you're plotting an excursion or simply hopping on a train, remember that Mortlake Station is not just a stop—it's the start of your next great adventure.

Mortlake Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:25 to 19:50
Saturday:08:30 to 19:00
Sunday:09:30 to 16:00
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Staff help availableThere is no staff help available at Mortlake
Customer help pointsYes
Customer services notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage storageNo
Lost property
Monday to Friday:07:30 to 19:00

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Step-free category B Station - There is step-free access to both platforms.

Interchange is via the stepped footbridge, or step-free via the road level crossing beside the station.

Ticket barriers and gatesNo
Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting roomsThere is no waiting room office at Mortlake
Seating areaNo
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spaces1
Accessible car park equipmentNo
Staff Help
Staff help availableThere is no staff help available at Mortlake
Customer Help Points and Meeting PointYes
Helpline

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

ToiletsYes

Only accessible toilets are available. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Accessible ToiletsYes
Baby ChangingNo
Waiting roomsThere is no waiting room office at Mortlake
Seating areaNo
1st Class LoungeNo
Mortlake Car Park
OperatorNone
Car Parking Availability
Spaces13
Accessible spaces1
Accessible car park equipmentNo
Car park CCTVNo
Parking charges
Note<p>RingGo Code 77503.</p><p>Hourly rate available from 1200 from RingGo ONLY.</p><p>Bank Holiday £3.60.</p><p>Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £10.80.</p><p><strong>Blue Badge parking</strong></p><p>Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.</p><p>Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.</p><p><a href="https://www.southwesternrailway.com/travelling-with-us/at-the-station/car-parking/blue-badge-registration" title="">Register for Complimentary Blue Badge Parking</a>.</p>
Daily£7.30
Annual£1,029.00
Sunday£3.60
Weekly£29.10
Monthly£102.90
Off_peak£3.60
Per_hour£1.20
Saturday£3.60
Three_monthly£308.70
Refreshment FacilitiesAvailable

Coffee Shop on platform 1.

ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable

Find WiFi Hotspots around Mortlake station

Bicycle Storage
Spaces132

Platform 2

Type of StorageCompounds, Racks,
ShelteredYes
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Mortlake Station

All you need to know about Mortlake's links with other modes of transport, including local bus services, taxis, care hire & more

To Barnes: Mortlake High Street, bus stop A

To Richmond: Mortlake High Street, bus stop B

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Mortlake Station

Want to check the latest departures and arrivals into Mortlake station? Find live information for the next trains departing and arriving at the station below.