Mortlake station
Sheen Lane
Mortlake
Greater London
SW14 8LN
Mortlake Station can be found on Sheen Lane in Mortlake as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Mortlake Rail Station, connections for onwards travel, and live arrivals and departures information.
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Tucked away in the picturesque borough of Richmond upon Thames, Mortlake Station serves as a charming junction for commuters and travelers alike. Whether you're heading into the heart of London or exploring the surrounding areas, Mortlake offers a convenient starting point. With its rich history and vibrant community, it's more than just a stop on the map—it’s a gateway to adventure.
Mortlake Station is well-equipped with facilities that cater to a wide range of passengers. The ticket office is open from early morning to mid-evening on weekdays, and slightly adjusted hours on weekends, enabling both advance and spur-of-the-moment travel. Ticket machines are available, helping you collect pre-purchased tickets with ease, and they are also equipped with facilities for Disabled Persons Railcard discounts.
For those needing assistance, induction loops are provided, though it's important to note that there isn't staff help on-site. The station has step-free access for those who need it, ensuring that all travelers can navigate with ease.
For those passing through, a cozy coffee shop on platform 1 offers refreshment options. Despite the lack of an ATM or shops, the station's amenities meet basic needs, making any waiting time more comfortable with public Wi-Fi and payphones available for use.
Mortlake Station isn't just a place for train travel; it boasts various transport links, making onward journeys straightforward. Bus services from Mortlake High Street connect you to destinations like Barnes and Richmond, providing Alternative options when train travel isn't ideal. Exploring these connections is made easier with downloadable materials for planning your trip.
Although there is no cycle hire or accessible taxis directly at the station, the area is cyclist-friendly, with 132 bicycle storage spaces available on Platform 2. Whether you're continuing your journey by bus or bicycle, Mortlake adapts to your travel style.
If you're looking to explore some popular routes, Mortlake Station offers direct train services to many vibrant locales. Head to the bustling center of London Waterloo, or perhaps enjoy the serene surroundings of Richmond (London). Whether traveling to cultural hotspots like Vauxhall or scenic areas like Teddington, the line from Mortlake provides a plethora of options.
Moreover, convenient connections to places like Clapham Junction and Kingston make it an ideal starting point for further exploration. Each destination presents its own unique charm, offering new experiences and sights.
Mortlake Station, while a modestly sized hub, is a gateway to a myriad of destinations. Its strategic position and array of transport options make it a spirited starting point for any traveler looking to explore London and beyond. Whether you're planning a daily commute or a weekend getaway, Mortlake is ready to serve your journey needs with efficiency and charm.
So next time you're plotting an excursion or simply hopping on a train, remember that Mortlake Station is not just a stop—it's the start of your next great adventure.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||
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Customer information | DepartureScreens | ||
Staff help available | There is no staff help available at Mortlake | ||
Customer help points | Yes | ||
Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||
Luggage storage | No | ||
Lost property |
None | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available in parts of this station. Step-free category B Station - There is step-free access to both platforms. Interchange is via the stepped footbridge, or step-free via the road level crossing beside the station. |
Ticket barriers and gates | No |
Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | Yes |
Waiting rooms | There is no waiting room office at Mortlake |
Seating area | No |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | 1 |
Accessible car park equipment | No |
Staff Help | |
Staff help available | There is no staff help available at Mortlake |
Customer Help Points and Meeting Point | Yes |
Helpline | Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
Toilets | Yes Only accessible toilets are available. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
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Accessible Toilets | Yes |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Mortlake |
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Seating area | No |
1st Class Lounge | No |
Mortlake Car Park | |||||||||||||||||||||
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Operator | None | ||||||||||||||||||||
Car Parking Availability | |||||||||||||||||||||
Spaces | 13 | ||||||||||||||||||||
Accessible spaces | 1 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | No | ||||||||||||||||||||
Parking charges |
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Refreshment Facilities | Available Coffee Shop on platform 1. |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 132 Platform 2 |
Type of Storage | Compounds, Racks, |
Sheltered | Yes |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
To Barnes: Mortlake High Street, bus stop A To Richmond: Mortlake High Street, bus stop B |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Hounslow | South Western Railway | 07:07 | 1 | On time |
from London Waterloo | South Western Railway | 07:07 | 2 | On time |
from London Waterloo | South Western Railway | 07:24 | 2 | On time |
from London Waterloo | South Western Railway | 07:25 | 1 | On time |
from London Waterloo | South Western Railway | 07:37 | 2 | On time |
from Shepperton | South Western Railway | 07:38 | 1 | On time |
from London Waterloo | South Western Railway | 07:53 | 1 | On time |
from London Waterloo | South Western Railway | 07:54 | 2 | On time |
from London Waterloo | South Western Railway | 08:07 | 2 | On time |
from Shepperton | South Western Railway | 08:08 | 1 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London Waterloo | South Western Railway | 07:07 | 1 | On time |
to Shepperton | South Western Railway | 07:07 | 2 | On time |
to Wimbledon | South Western Railway | 07:24 | 2 | On time |
to London Waterloo | South Western Railway | 07:25 | 1 | On time |
to Chiswick | South Western Railway | 07:37 | 2 | On time |
to London Waterloo | South Western Railway | 07:38 | 1 | On time |
to London Waterloo | South Western Railway | 07:53 | 1 | On time |
to Wimbledon | South Western Railway | 07:54 | 2 | On time |
to Chiswick | South Western Railway | 08:07 | 2 | On time |
to London Waterloo | South Western Railway | 08:08 | 1 | On time |