Nailsea & Backwell station
Station Road
Backwell
Somerset
BS48 3LH
Nailsea & Backwell Station can be found on Station Road in Backwell as shown on the map, and is operated by Great Western Railway.
Read on for more information about the facilities and help available at Nailsea & Backwell Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the scenic North Somerset region, Nailsea & Backwell train station offers a convenient starting point for many rail journeys across the UK. Serving the local communities of Nailsea and Backwell, this station connects passengers to a wide range of destinations, making it an essential hub for both commuters and leisure travelers. Whether you're looking to explore the nearby attractions of Bristol or embark on a longer adventure to London, Nailsea & Backwell station is well-connected and easy to navigate, with facilities designed to make your journey as smooth as possible.
The station is well-equipped for ticket purchasing and collection. There is a ticket office open between 6:30 am and 9:45 am, Monday through Friday, but for those traveling outside these hours, ticket machines are available. These machines are also accessible to those with disabilities. For added convenience, tickets bought online can be collected at these machines.
While modern amenities such as waiting rooms or restrooms are minimal—to be exact, there are no toilets or waiting rooms—there are seating areas for travelers who need to rest before their journey. There is no Wi-Fi provided, so ensure your devices are ready before arriving if you require internet connectivity. Plus, if you're a cyclist, you're in luck as there are bike stands available, although there are no cycle hire options.
This station ensures essential accessibility features to assist all passengers. However, it is worth noting that while step-free access is available, it is limited. The northbound platform has a steep, ramped entrance, but there's a steep flight of steps to the southbound platform, meaning that those who require wheelchair access might find it challenging.
There are no smartcard validators, but smartcards can be issued at the station. For those needing additional support, customer help points are available, and more information regarding assistance bookings can be found here.
For those looking to connect with other modes of transport, options do exist despite limitations. There's a bus stop conveniently located at the end of Station Close, which serves as the drop-off point for rail replacement services. However, taxi services are notably absent in the immediate vicinity, so it's advisable to plan your transport arrangements in advance. For more details on bus services available, consult the information here.
Nailsea & Backwell station acts as a gateway to a multitude of destinations, whether for leisure or business. Regular trains run to Bristol Temple Meads, London Paddington, and other key destinations such as Bath Spa and Cardiff Central. If you're planning a coastal trip, you can journey comfortably to Weston-Super-Mare, or if heading north, Cheltenham Spa might just be your destination.
With its community-centric approach and connectivity, Nailsea & Backwell train station is more than just a travel point—it's an access gate to a vast array of experiences and destinations. Whether you're commuting daily or embarking on a once-in-a-lifetime trip, this station provides the essential services and connections to make your journey as pleasant and seamless as possible.
Before heading to the station, ensure you’ve checked train times and ticket availability, which can save you time and effort upon arrival. Now that you're well-equipped with all the essential information, purchasing your train tickets from Nailsea & Backwell Railway Station promises a satisfying travel experience.
Ticket Office | |||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||
Accessible ticket machines | Yes | ||||
Induction loop | Yes | ||||
Smartcards | |||||
Smartcards issued at this station | Yes | ||||
Smartcard validators | No |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Please visit GWR Help & Support. Or contact our social media team @gwrhelp. | ||||||
Luggage storage | No | ||||||
Lost property | None | ||||||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available in parts of this station. Step-free category B3 station - “Some step-free access, may be in one direction only.” Steep flight of steps to southbound platform, ramped access to northbound platform steeper than 1:12 gradient, no wheelchair access available to trains. |
Ticket barriers and gates | No |
Accessible ticket machines | Yes |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | No |
Waiting rooms | There is no waiting room office at Nailsea & Backwell |
Seating area | Yes |
Wheelchairs available | No |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | Yes Set down space is available on Station Close. |
Accessible spaces | 7 |
Accessible car park equipment | True None |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Nailsea & Backwell |
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Seating area | Yes |
1st Class Lounge | No |
Council Managed Car Park | |||||||
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Operator | North Somerset Council | ||||||
Car Parking Availability |
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Spaces | 268 | ||||||
Accessible spaces | 7 | ||||||
Accessible car park equipment | Yes | ||||||
Car park CCTV | Yes | ||||||
Parking charges | Free car parking available |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 20 access road |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Bus Stop at end of Station Close |
No |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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from London Paddington | Great Western Railway | 19:18 | - | Cancelled This train has been cancelled because of a shortage of train crew |
from Taunton | Great Western Railway | 19:44 | 2 | On time |
from Bristol Temple Meads | Great Western Railway | 20:08 | 1 | On time |
from Taunton | Great Western Railway | 20:11 | 2 | On time |
from London Paddington | Great Western Railway | 20:18 | 1 | On time |
from Weston-super-Mare | Great Western Railway | 20:45 | - | Cancelled This train has been cancelled because of a shortage of train crew |
from Taunton | Great Western Railway | 21:04 | - | Cancelled This train has been cancelled because of a shortage of train crew |
from Bristol Temple Meads | Great Western Railway | 21:05 | 1 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Weston-super-Mare | Great Western Railway | 19:19 | - | Cancelled This train has been cancelled because of a shortage of train crew |
to London Paddington | Great Western Railway | 19:45 | 2 | On time |
to Taunton | Great Western Railway | 20:08 | 1 | On time |
to Bristol Temple Meads | Great Western Railway | 20:11 | 2 | On time |
to Weston-super-Mare | Great Western Railway | 20:19 | 1 | On time |
to London Paddington | Great Western Railway | 20:46 | - | Cancelled This train has been cancelled because of a shortage of train crew |
to Bristol Temple Meads | Great Western Railway | 21:05 | - | Cancelled This train has been cancelled because of a shortage of train crew |
to Taunton | Great Western Railway | 21:06 | 1 | On time |