New Malden station
Coombe Road
New Malden
Greater London
KT3 4PX
New Malden Station can be found on Coombe Road in New Malden as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at New Malden Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the vibrant outskirts of London, New Malden train station serves as a vital hub for commuters, students, and travelers alike. This station provides an essential link to many bustling destinations, and understanding its facilities can help make your journey smoother. Whether you're planning a day trip to famous sites or navigating the daily grind, New Malden ensures your transit needs are met with efficiency and a dash of convenience.
The New Malden train station is well-equipped with several facilities to ensure a comfortable travel experience. The ticket office is open from 6:30 am to 7:40 pm on weekdays, slight adjustments on weekends, and has multiple ticket machines including accessible options which cater to those with a Disabled Persons Railcard. Smartcard facilities are available here, with both issuance and validation services offered. If assistance is required, help is available from staff at the ticket office for general inquiries, though dedicated staff help for mobility or other needs is not present.
Furthermore, step-free access is available, making it easier for passengers with reduced mobility to access platforms via ramps and lifts. However, do note that luggage storage facilities are not available at this station.
Conveniently located, New Malden provides numerous transport links that seamlessly integrate rail travel with town commutes. The station offers several bus connections, which are perfect for onward travel into areas like Raynes Park, Kingston, and Surbiton. Bus stops are located on High Street, ensuring easy accessibility to and from the station. For those looking for broader travel options, detailed bus service information can be found here.
The station is not just a local stopping point; it's a gateway to multiple exciting destinations. If you're heading into the heart of London, a popular route is New Malden to London Waterloo, taking you to one of the busiest and most connected stations in the city. For a closer destination, Wimbledon offers a unique blend of sporting history and verdant parks. Those travelling towards the vibrant locale of Richmond or planning a leisurely visit to the iconic Hampton Court will find frequent services to these well-loved destinations.
For travelers venturing further afield, New Malden provides access to major interchange stations such as Clapham Junction and Vauxhall, enhancing your journey possibilities across the south of England and beyond.
In summary, New Malden train station combines accessibility with essential services to enhance your journey, whether you're heading to work, school, or leisure destinations. Facilities like step-free access and smartcard validators simplify travel, while the strategic transport connections offer the flexibility to explore a rich tapestry of destinations around London. Remember, buying your train tickets in advance can result in savings, and New Malden station offers the technology to facilitate that smoothly. Plan your visit around this vibrant hub, and let New Malden train station be the starting point of your next journey.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from ticket office | ||
|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||
| Staff help available | There is no staff help available at New Malden | ||
| Customer help points | Yes | ||
| Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||
| Luggage storage | No | ||
| Lost property |
None | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. Step-free category B1 station - This station has step-free access to both platforms via lifts. Access routes to lifts include ramps with a gradient of up to 1:10. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | Yes |
| Waiting rooms | Platform 1. |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at New Malden |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
| Toilets | Yes The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | Platform 1. |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| New Malden Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | None | ||||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||||
| Spaces | 12 | ||||||||||||||||||||
| Accessible spaces | 0 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available Coffee shop on platform 1. |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available Find WiFi Hotspots around New Malden station |
| Bicycle Storage | |
|---|---|
| Spaces | 10 Under the railway bridge |
| Type of Storage | Racks, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
To Raynes Park: High Street (B283) Bus Stop B To Kingston / Surbiton: High Street (B283) Bus Stop A |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Wimbledon | South Western Railway | 05:35 | 4 | On time |
| from Teddington | South Western Railway | 05:54 | 1 | On time |
| from Hampton Court | South Western Railway | 06:07 | 1 | On time |
| from London Waterloo | South Western Railway | 06:19 | 4 | On time |
| from London Waterloo | South Western Railway | 06:24 | 1 | On time |
| from London Waterloo | South Western Railway | 06:28 | 4 | On time |
| from Hampton Court | South Western Railway | 06:37 | 1 | On time |
| from Shepperton | South Western Railway | 06:40 | 1 | On time |
| from London Waterloo | South Western Railway | 06:49 | - | On time |
| from London Waterloo | South Western Railway | 06:54 | - | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Shepperton | South Western Railway | 05:35 | 4 | On time |
| to London Waterloo | South Western Railway | 05:54 | 1 | On time |
| to London Waterloo | South Western Railway | 06:07 | 1 | On time |
| to Richmond | South Western Railway | 06:19 | 4 | On time |
| to London Waterloo | South Western Railway | 06:25 | 1 | On time |
| to Hampton Court | South Western Railway | 06:28 | 4 | On time |
| to London Waterloo | South Western Railway | 06:37 | 1 | On time |
| to London Waterloo | South Western Railway | 06:40 | 1 | On time |
| to Richmond | South Western Railway | 06:49 | - | On time |
| to London Waterloo | South Western Railway | 06:55 | - | On time |