New Southgate station
Station Road
New Southgate
Greater London
N11 1QH
New Southgate Station can be found on Station Road in New Southgate as shown on the map, and is operated by Great Northern.
Read on for more information about the facilities and help available at New Southgate Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in North London, New Southgate train station is a community railway hub that combines the modern amenities with a touch of local charm. It's not the largest station in London, but it surely packs a punch when it comes to functionality and convenience. If you’re planning a journey starting from this station, here’s all you need to know to help you breeze through with ease and confidence.
New Southgate train station offers essential facilities to ensure a comfortable start to your journey. For those buying or collecting tickets, there is a ticket office open from 06:30 to 11:30 on weekdays, and ticket machines that also support purchases using a Disabled Persons Railcard. Smartcard holders will be pleased to know there are validators available on-site too.
While the station may be compact, it does ensure safety and assistance with CCTV throughout and help points readily available on the platforms to cater to your queries or urgent assistance needs. It's important to note, however, that New Southgate station is a Category C station, which implies no step-free access — ensuring your journey is planned accordingly is vital.
For travellers intent on exploring more than just the local vicinity, New Southgate provides a few connections to help you on your way. Although there are no dedicated rail replacement services available at the station, valuable information about travel options can be found in the 'Onward Travel Information Map' on-site.
Moving further afield? Bus services available in the area can whisk you away to another part of the city, expanding your reach and convenience — perfect for a day exploring the vast expanse of London. Unfortunately, on-site facilities for refreshing and shopping are minimal, so consider packing essentials before arrival.
New Southgate's connections are well-suited for commuters and explorers alike. Regular services simplify travel to nearby destinations including vibrant hubs like Finsbury Park and Old Street, as well as further afield to key connections such as London St Pancras International and London Kings Cross. Consider a journey to Moorgate or take a scenic route to Alexandra Palace for a unique day out.
While New Southgate may not boast all the bells and whistles of larger stations, it serves as a vital link in North London’s transport network. Its strategic location and connections to a myriad of bustling destinations make it an ideal choice for commuters and travellers alike. Remember to book your tickets online for convenience or collect them at the station using the accessible ticket machines. As you plan your rail travels, embrace the efficiency and charm of this neighborhood station—adventure awaits with every train departure!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Assistance can be provided via the help points, located on the platforms, at all times of the day. | ||||||
| Luggage storage | No | ||||||
| Lost property | None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||
|---|---|---|---|
| Step-free access | This is a Category C station: This station does not have step-free access. The Assistance Meeting Point is opposite the ticket office. This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. | ||
| Ticket barriers and gates | No | ||
| Accessible ticket machines | Yes All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||
| Induction loop | Yes | ||
| Ramp for train access | No | ||
| Accessible Toilets | No | ||
| Waiting rooms | Unheated waiting shelters are available on the platforms. | ||
| Seating area | Yes | ||
| Wheelchairs available | No | ||
| Getting to and from the station | |||
| Accessible taxis here | No | ||
| Impaired mobility set down/pick-up point | Yes | ||
| Accessible spaces | 1 | ||
| Accessible car park equipment | No | ||
| Staff Help | |||
| Staff help available |
| ||
| Customer Help Points and Meeting Point | Yes | ||
| Helpline | If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival. Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: | ||
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | Unheated waiting shelters are available on the platforms. |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||
|---|---|---|---|
| Operator | APCOA Parking UK | ||
| Car Parking Availability |
| ||
| Spaces | 8 | ||
| Accessible spaces | 1 | ||
| Accessible car park equipment | No | ||
| Car park CCTV | No | ||
| Parking charges | Free car parking available | ||
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 10 Located by the Regal Drive entrance. Cycles are left at owners risk. Abandoned cycles may be removed. |
| Type of Storage | Stands, |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Moorgate | Great Northern | 10:17 | 4 | On time |
| from Welwyn Garden City | Great Northern | 10:25 | 1 | On time |
| from Moorgate | Great Northern | 10:47 | 4 | On time |
| from Welwyn Garden City | Great Northern | 10:55 | 1 | On time |
| from Moorgate | Great Northern | 11:17 | 4 | On time |
| from Welwyn Garden City | Great Northern | 11:25 | 1 | On time |
| from Moorgate | Great Northern | 11:47 | 4 | On time |
| from Welwyn Garden City | Great Northern | 11:55 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Welwyn Garden City | Great Northern | 10:17 | 4 | On time |
| to Moorgate | Great Northern | 10:25 | 1 | On time |
| to Welwyn Garden City | Great Northern | 10:47 | 4 | On time |
| to Moorgate | Great Northern | 10:55 | 1 | On time |
| to Welwyn Garden City | Great Northern | 11:17 | 4 | On time |
| to Moorgate | Great Northern | 11:25 | 1 | On time |
| to Welwyn Garden City | Great Northern | 11:47 | 4 | On time |
| to Moorgate | Great Northern | 11:55 | 1 | On time |