Paddock Wood station
Station Approach
Paddock Wood
Kent
TN12 6ER
Paddock Wood Station can be found on Station Approach in Paddock Wood as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Paddock Wood Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the lush Kent countryside, Paddock Wood train station serves as a vital hub for both commuters and tourists alike. Whether you're heading into the vibrant heart of London or exploring the quaint nearby towns, this station is your ticket to adventure. As you plan your journey, let's dive into the amenities and connections that make Paddock Wood a convenient choice for travel.
Paddock Wood station is equipped with a variety of facilities designed to make your journey smooth and accessible. The station boasts a ticket office with hours suited to early risers through to the evening, operating Monday to Friday from 06:00 to 19:00, Saturday from 08:00 to 14:30, and Sunday from 08:10 to 14:30. For those purchasing tickets online, collection is straightforward with machines available at the station, including accessible options in the forecourt.
Travel assistance is also a priority at Paddock Wood. With step-free access across the station and facilities like accessible toilets and induction loops, your comfort is assured. There's helpful support on standby, with staff presence matching the ticket office hours, and for added safety, CCTV is in operation.
While waiting for your train, you can enjoy a warm beverage from the coffee shop or grab leisure reading from the newsstands. Although there's no public Wi-Fi, the comfortable waiting area and convenient seating offer a chance to relax before departure. Cyclists will appreciate the 96 bicycle racks, with sheltered and CCTV-monitored storage for added peace of mind.
The connectivity at Paddock Wood extends beyond train services. The station is well-positioned for a variety of onward travel options. Taxis are readily available directly in front of the station, making it easy to hop into a cab and head to your next destination.
If you're looking to travel further afield by bus, information for planning your journey is accessible online. Rail replacement services, when necessary, operate from the forecourt outside Platform 1, ensuring that your commute is never interrupted.
For those venturing into London, Paddock Wood is a convenient starting point. Frequent trains whisk travelers off to bustling destinations such as London Bridge and London Charing Cross. Closer to home, you might explore nearby attractions in Tonbridge or head over to Maidstone East for a taste of local culture.
Your travel options don't stop there. Stations along the route, such as Tunbridge Wells or Sevenoaks, offer delightful excursions into charming surroundings. Whether it's the scenic rolling hills towards Ashford International or a journey toward the historic Canterbury via Canterbury West, every trip offers something unique.
Paddock Wood train station is not just a transit point; it's the start of a journey—an adventure waiting to unfold with every ticket you purchase. Whether you're commuting for business, embarking on a leisurely trip, or exploring new locales, this station is uniquely positioned to support all your travel needs. With convenient amenities, comprehensive connectivity, and a focus on accessibility, Paddock Wood is indeed your gateway to destinations near and far. Ready to step aboard? Grab your ticket today and enjoy all the wonders that Kent and beyond have to offer!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes station forecourt | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | 0345 322 7021 | ||||||
| Luggage storage | No | ||||||
| Lost property | Southeastern Customer Services | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. Category A. This station has step free access to all platforms - Step free access to platform 1 via main entrance. Lift and step access via station footbridge to Platform 2 for services towards Ashford International and platform 3 for services towards Maidstone West and Strood. Step free access direct to platform 2 and 3 via side entrance. Access to all platforms and interchange via lifts and steps. | ||||||
| Ticket barriers and gates | No | ||||||
| Accessible ticket machines | Yes station forecourt | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms | Heated waiting area in booking hall only available when staff are present. | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | 16 | ||||||
| Accessible car park equipment | No | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. An Assisted Boarding Point is being piloted at this station for customers requiring assistance boarding the train. For more information visit https://www.southeasternrailway.co.uk/travel-information/more-travel-help/accessible-travel | ||||||
| Toilets | Yes Platform 1 - Available during staffing hours |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes Platform 1- Available during staffing hours |
| Waiting rooms | Heated waiting area in booking hall only available when staff are present. |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | APCOA Parking | ||||||||||||||||||||
| Car Parking Availability |
| ||||||||||||||||||||
| Spaces | 481 | ||||||||||||||||||||
| Accessible spaces | 16 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available Coffee shop and Selecta vending machine |
|---|---|
| ATM Machine | No |
| Shops | Available newspapers |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 96 You may leave your cycle in the rack provided however you do so at your own risk. car park, upside |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Station forecourt outside the exit on Platform 1. |
in front of station |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Ashford International | Southeastern | 06:43 | 1 | On time |
| from Strood | Southeastern | 06:50 | 3 | On time |
| from Ramsgate | Southeastern | 06:57 | 1 | On time |
| from Ashford International | Southeastern | 07:06 | 1 | On time |
| from Dover Priory | Southeastern | 07:14 | 1 | On time |
| from London Cannon Street | Southeastern | 07:18 | 2 | On time |
| from Strood | Southeastern | 07:20 | 3 | On time |
| from Dover Priory | Southeastern | 07:28 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Strood | Southeastern | 06:37 | 3 | On time |
| to London Cannon Street | Southeastern | 06:44 | 1 | On time |
| to London Charing Cross | Southeastern | 06:57 | 1 | On time |
| to Strood | Southeastern | 07:03 | 3 | On time |
| to London Charing Cross | Southeastern | 07:07 | 1 | On time |
| to London Cannon Street | Southeastern | 07:15 | 1 | On time |
| to Sandwich | Southeastern | 07:19 | 2 | On time |
| to London Charing Cross | Southeastern | 07:28 | 1 | On time |