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About Polegate (PLG) Train Station

Station managed by: Southern

Polegate station
High Street
Polegate
East Sussex
BN26 6AQ

Polegate Station can be found on High Street in Polegate as shown on the map, and is operated by Southern.

Read on for more information about the facilities and help available at Polegate Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Polegate Station

Polegate Train Station: A Gateway to the South East

Nestled in the charming town of Polegate, East Sussex, Polegate Train Station serves as a vital hub for both locals and travelers exploring the southeast of England. Offering a blend of essential amenities and comfortable travel options, the station provides an excellent starting point for your next rail journey. Whether you're commuting for work or embarking on an adventure across the United Kingdom, Polegate Train Station ensures you have the facilities and support you need.

Facilities and Accessibility at Polegate Station

Polegate Train Station is equipped with several user-friendly amenities to facilitate your journey. The ticket office is operational from 06:10 to 19:35 on weekdays and Saturdays, and until 16:05 on Sundays. Alternatively, ticket machines that accept the Disabled Persons Railcard discount are available for self-service ticket collection. For enhanced accessibility, the station supports smartcard validators and has step-free access to both platforms via ramps. Be mindful, though, that assistance may require a staff-operated ramp to help passengers board and alight trains comfortably.

Help points are strategically positioned on platforms, ensuring assistance is readily available. Furthermore, services such as customer announcements and departure screens keep travelers informed. While there isn’t a waiting room, a seating area is provided to ensure comfort as you wait for your train.

Transport Links and Connectivity

Polegate Station presents a spectrum of onward travel options to ease your transition from train to your next destination. Taxis are conveniently located outside the main entrance for quick getaways or onward travel. Information regarding local bus connections and detailed onward travel information can be accessed through posted maps around the station premises.

For emergencies or unexpected travel disruptions, the station caters to rail replacement services to ensure you remain mobile and on schedule.

Popular Destinations and Train Journeys

If you're pondering your next travel escapade, Polegate Train Station is the gateway to numerous destinations. For those drawn to the coastal charm, trains from Polegate to Eastbourne offer a quick sojourn to the seaside resort of Eastbourne. If metropolitan experiences call you, you can embark on a journey to the capital from Polegate to London Victoria. Don't miss out on the vibrant cityscape of Brighton by catching a train from Polegate to Brighton.

Other popular routes include journeys to Gatwick Airport, Lewes, Hastings, and Clapham Junction, rendering Polegate a versatile station for various travel preferences and needs.

Final Thoughts

As you consider your next journey through or from Polegate Station, rest assured you are in equipped hands with ample support and accessible services at your disposal. The station’s emphasis on inclusivity and comprehensive travel links makes it not just a transit point but rather a convenient hub designed to meet and exceed traveler expectations. So, whether you're a local on your daily commute or an adventurer setting out to explore the UK, Polegate Train Station promises a seamless beginning to your travels. Safe travels and happy adventures!

Polegate Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:10 to 19:35
Saturday:06:10 to 19:35
Sunday:08:30 to 16:05
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:45 to 22:45
Saturday:05:45 to 22:45
Sunday:05:45 to 22:45
Customer help pointsYes
Customer services notes

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Luggage storageNo
Lost property

Southern

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This is a Category B1 station: Step-free access to both platforms via separate entrances and short ramps (below 400m and less than 1:10 gradient). Access between platforms via level crossing.

The Assistance Meeting Point is at the main entrance, on platform 2.

Ticket barriers and gatesYes
Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessYes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.

Also, some trains have on board staff who are trained to step onto the platform when the train arrives, so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Textphone: 0800 138 1018

Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Polegate
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park

Accessible spaces6
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:05:45 to 22:45
Saturday:05:45 to 22:45
Sunday:05:45 to 22:45
Customer Help Points and Meeting PointYes
Helpline

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

ToiletsYes

Located on platform 2. These toilets are available when this station is staffed.

Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Polegate
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorAPCOA Parking UK
Car Parking Availability
Monday to Sunday:Open 24 hours
Spaces212
Accessible spaces6
Accessible car park equipmentNo
Car park CCTVYes
Parking chargesFree car parking available
Refreshment FacilitiesAvailable
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces48

Located outside the main entrance.

Cycles are left at owners risk. Abandoned cycles may be removed.

Type of StorageStands, Racks,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Polegate Station

All you need to know about Polegate's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

Located outside the main entrance.

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Live Departures and arrivals from Polegate Station

Want to check the latest departures and arrivals into Polegate station? Find live information for the next trains departing and arriving at the station below.

Arriving fromTrainArrival TimePlatformStatus
from London VictoriaSouthern01:352On time
Going toTrainDeparture TimePlatformStatus