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About Queenborough (QBR) Train Station

Station managed by: Southeastern

Queenborough station
Main Road
Queenborough
Kent
ME11 5DB

Queenborough Station can be found on Main Road in Queenborough as shown on the map, and is operated by Southeastern.

Read on for more information about the facilities and help available at Queenborough Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Queenborough? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Queenborough Station

Queenborough Train Station: A Gateway to Tranquility

Welcome to Queenborough train station, your portal to exquisite travel experiences. Nestled in the heart of the Isle of Sheppey, a journey from here is not just about reaching a destination. It's about embarking on an adventure, exploring the picturesque landscapes of Kent, and beyond. Whether you're a daily commuter, a passionate traveler, or planning a short visit to the area, Queenborough station serves as an excellent point of connection.

Station Facilities and Convenience

Queenborough station caters to your travel needs with its range of amenities. The ticket office is open Monday through Saturday, ensuring you can easily purchase or collect tickets bought online at the conveniently located ticket machines. Accessibility is a priority here with the availability of induction loops and accessible ticket machines positioned adjacent to the platform entrances. While there are no waiting rooms or refreshment facilities, the station provides ample bench seating to ensure a comfortable wait.

For those driving to the station, there's a small parking lot with free parking spaces operated by Southeastern, including one accessible space close to the entrance. Cycling enthusiasts will be pleased to find sheltered bicycle racks at the front of the station, allowing you to securely park your bikes as you continue your journey by rail.

Transport Links and Connectivity

Queenborough station provides more than just a starting point; it offers extensive connectivity options to continue your journey. Should your travels take a sudden turn, rest assured that rail replacement services are available, with convenient bus stop locations clearly marked online via unique what3words addresses. For broader travel planning, comprehensive information on local bus services is readily available, making onward travel as seamless as possible.

Moreover, Queenborough offers an array of popular travel routes. Whether you're catching a direct train from Queenborough to Sittingbourne or venturing further to vibrant destinations such as London St Pancras International, Faversham, or Canterbury West, the station is well-connected. If city lights call to you, why not explore options like the Victoria, Cannon Street, or even London Bridge? The opportunity for discovery is endless.

Accessibility and Assistance

Accessibility remains a cornerstone of Queenborough’s service framework. The station provides step-free access to platforms, ensuring that travelers can easily navigate their way to their trains. While there are no accessible toilets or waiting rooms, the presence of customer help points and onboard staff ready to assist makes it a welcoming space for everyone. The assistance program is thoughtfully designed to aid passengers with navigating through the station and accessing train services with ease, reflecting the station's commitment to inclusivity and support.

Begin Your Adventure from Queenborough

Queenborough train station is not just a stop; it's the beginning of new journeys. With its convenient facilities and excellent connectivity via train and local transport, it offers you the world at your doorstep. Whether you're looking for a quick hop to a neighboring town or planning a more extensive journey into the heart of London, Queenborough serves as your starting line. So why wait? Your next great adventure, relaxation, or day's work starts here at Queenborough station. Purchase your rail tickets today and embark on your next journey through the stunning scenery and vibrant cities that surround this charming station.

Queenborough Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:07:00 to 11:00
Saturday:08:00 to 12:00
Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

The Ticket machine is adjacent to the side entrance to platform 2.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsNo
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:07:00 to 11:00
Saturday:08:00 to 12:00
Sunday:
Customer help pointsYes
Customer services notes

0345 322 7021

Luggage storageNo
Lost property

Southeastern Customer Services

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services towards Sheerness via main entrance. Step free access to Platform 1 for services towards Sittingbourne via side entrance off Main Road. Step free interchange via road and ramps in excess of 200 metres. Stepped access via station footbridge between platforms.

Ticket barriers and gatesNo
Accessible ticket machinesYes

The Ticket machine is adjacent to the side entrance to platform 2.

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Queenborough
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spaces1
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:07:00 to 11:00
Saturday:08:00 to 12:00
Customer Help Points and Meeting PointYes
Helpline

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Queenborough
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorSoutheastern
Car Parking Availability
Spaces4
Accessible spaces1
Accessible car park equipmentNo
Car park CCTVNo
Parking charges
FreeTrue
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces12

You may leave your cycle in the rack provided however you do so at your own risk.

front of station

Type of StorageStands,
ShelteredYes
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Queenborough Station

All you need to know about Queenborough's links with other modes of transport, including local bus services, taxis, care hire & more

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Queenborough Station

Want to check the latest departures and arrivals into Queenborough station? Find live information for the next trains departing and arriving at the station below.