Queenborough station
Main Road
Queenborough
Kent
ME11 5DB
Queenborough Station can be found on Main Road in Queenborough as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Queenborough Rail Station, connections for onwards travel, and live arrivals and departures information.
Ready to book your travel to Queenborough? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*
Welcome to Queenborough train station, your portal to exquisite travel experiences. Nestled in the heart of the Isle of Sheppey, a journey from here is not just about reaching a destination. It's about embarking on an adventure, exploring the picturesque landscapes of Kent, and beyond. Whether you're a daily commuter, a passionate traveler, or planning a short visit to the area, Queenborough station serves as an excellent point of connection.
Queenborough station caters to your travel needs with its range of amenities. The ticket office is open Monday through Saturday, ensuring you can easily purchase or collect tickets bought online at the conveniently located ticket machines. Accessibility is a priority here with the availability of induction loops and accessible ticket machines positioned adjacent to the platform entrances. While there are no waiting rooms or refreshment facilities, the station provides ample bench seating to ensure a comfortable wait.
For those driving to the station, there's a small parking lot with free parking spaces operated by Southeastern, including one accessible space close to the entrance. Cycling enthusiasts will be pleased to find sheltered bicycle racks at the front of the station, allowing you to securely park your bikes as you continue your journey by rail.
Queenborough station provides more than just a starting point; it offers extensive connectivity options to continue your journey. Should your travels take a sudden turn, rest assured that rail replacement services are available, with convenient bus stop locations clearly marked online via unique what3words addresses. For broader travel planning, comprehensive information on local bus services is readily available, making onward travel as seamless as possible.
Moreover, Queenborough offers an array of popular travel routes. Whether you're catching a direct train from Queenborough to Sittingbourne or venturing further to vibrant destinations such as London St Pancras International, Faversham, or Canterbury West, the station is well-connected. If city lights call to you, why not explore options like the Victoria, Cannon Street, or even London Bridge? The opportunity for discovery is endless.
Accessibility remains a cornerstone of Queenborough’s service framework. The station provides step-free access to platforms, ensuring that travelers can easily navigate their way to their trains. While there are no accessible toilets or waiting rooms, the presence of customer help points and onboard staff ready to assist makes it a welcoming space for everyone. The assistance program is thoughtfully designed to aid passengers with navigating through the station and accessing train services with ease, reflecting the station's commitment to inclusivity and support.
Queenborough train station is not just a stop; it's the beginning of new journeys. With its convenient facilities and excellent connectivity via train and local transport, it offers you the world at your doorstep. Whether you're looking for a quick hop to a neighboring town or planning a more extensive journey into the heart of London, Queenborough serves as your starting line. So why wait? Your next great adventure, relaxation, or day's work starts here at Queenborough station. Purchase your rail tickets today and embark on your next journey through the stunning scenery and vibrant cities that surround this charming station.
Ticket Office | |||||||
---|---|---|---|---|---|---|---|
Ticket Office Opening hours |
| ||||||
Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes The Ticket machine is adjacent to the side entrance to platform 2. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | No |
Information available from staff | Yes - from help point | ||||||
---|---|---|---|---|---|---|---|
Customer information | DepartureScreens Announcements | ||||||
Staff help available |
| ||||||
Customer help points | Yes | ||||||
Customer services notes | 0345 322 7021 | ||||||
Luggage storage | No | ||||||
Lost property | Southeastern Customer Services | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||
---|---|---|---|---|---|
Step-free access | Step free access is available in parts of this station. Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services towards Sheerness via main entrance. Step free access to Platform 1 for services towards Sittingbourne via side entrance off Main Road. Step free interchange via road and ramps in excess of 200 metres. Stepped access via station footbridge between platforms. | ||||
Ticket barriers and gates | No | ||||
Accessible ticket machines | Yes The Ticket machine is adjacent to the side entrance to platform 2. | ||||
Induction loop | Yes | ||||
Ramp for train access | Yes | ||||
Accessible Toilets | No | ||||
Waiting rooms | There is no waiting room office at Queenborough | ||||
Seating area | Yes | ||||
Wheelchairs available | No | ||||
Getting to and from the station | |||||
Accessible taxis here | No | ||||
Impaired mobility set down/pick-up point | No | ||||
Accessible spaces | 1 | ||||
Accessible car park equipment | No | ||||
Staff Help | |||||
Staff help available |
| ||||
Customer Help Points and Meeting Point | Yes | ||||
Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Toilets | No |
---|---|
Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Queenborough |
---|---|
Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||
---|---|---|---|
Operator | Southeastern | ||
Car Parking Availability | |||
Spaces | 4 | ||
Accessible spaces | 1 | ||
Accessible car park equipment | No | ||
Car park CCTV | No | ||
Parking charges |
|
Refreshment Facilities | No |
---|---|
ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
---|---|
Public Wi-Fi | No |
Bicycle Storage | |
---|---|
Spaces | 12 You may leave your cycle in the rack provided however you do so at your own risk. front of station |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
|
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Sittingbourne | Southeastern | 07:01 | 2 | On time |
from Sheerness-on-Sea | Southeastern | 07:18 | 1 | On time |
from Sittingbourne | Southeastern | 07:31 | 2 | On time |
from Sheerness-on-Sea | Southeastern | 07:51 | 1 | On time |
from Sittingbourne | Southeastern | 08:06 | 2 | On time |
from Sheerness-on-Sea | Southeastern | 08:22 | 1 | On time |
from Sittingbourne | Southeastern | 08:35 | - | On time |
from Sheerness-on-Sea | Southeastern | 08:51 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Sheerness-on-Sea | Southeastern | 07:02 | 2 | On time |
to Sittingbourne | Southeastern | 07:18 | 1 | On time |
to Sheerness-on-Sea | Southeastern | 07:32 | 2 | On time |
to Sittingbourne | Southeastern | 07:51 | 1 | On time |
to Sheerness-on-Sea | Southeastern | 08:07 | 2 | On time |
to Sittingbourne | Southeastern | 08:22 | 1 | On time |
to Sheerness-on-Sea | Southeastern | 08:36 | - | On time |
to Sittingbourne | Southeastern | 08:51 | - | On time |