Richmond station
The Quadrant
Richmond
Greater London
TW9 2NA
Richmond (London) Station can be found on The Quadrant in Richmond as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Richmond (London) Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the leafy southwestern suburb of London, Richmond Station is a hub of activity and connectivity in the capital. Whether you're a seasoned commuter, a visitor soaking in the scenic sights of Richmond Park, or just someone passing through, this vibrant station has plenty to offer. It not only serves as a key junction for train travel across London but also as a gateway to numerous exciting destinations.
Richmond Station boasts a plethora of amenities to make your journey comfortable. Need a ticket? The ticket office is open from early morning till late at night, with ticket machines available for both straightforward purchases and the collection of pre-booked tickets. Additionally, smartcard services and ticket barriers ensure smooth entry and exit.
Accessibility is a cornerstone of Richmond Station. With step-free access throughout, it caters to all passengers, including wheelchair users. You'll find accessible toilets, induction loops, and ramps for train access, all designed to facilitate easy movement.
Traveling doesn't mean you have to miss out on life's little pleasures. This station offers refreshment facilities to grab a quick bite or a steaming cup of coffee, and there are shops to browse while waiting for your train. Need cash? ATMs are conveniently located, though unfortunately, currency exchange services are not available on-site.
For tech-savvy travelers, Richmond Station provides public Wi-Fi. If you're a cyclist, you'll be glad to know there are over 200 bicycle spaces and a cycle hire shop with flexible opening hours. Though there are no accessible taxis or dedicated set-down points, other transport services fill the gap.
Getting to and from Richmond Station is a breeze. Local bus services operate from Kew Road, a stone's throw from the station. Rail replacement services are also conveniently located here. If you prefer cycling, you can hire a bike directly from the station’s cycle hire facility.
Richmond isn’t just a destination—it's a starting point for countless journeys. Head to Central London with trains to London Waterloo or explore the vibrant nightlife at Vauxhall. Sport enthusiasts can easily catch a game with a short trip to Twickenham. And for those seeking quieter surroundings, the scenic routes to Kew Gardens and Egham are perfect escapes from the hustle and bustle of the city.
In the world of travel, Richmond Station stands as a well-connected and efficiently managed stop along the British rail landscape. It caters not just to the daily commuter, but also to tourists and explorers looking for an adventure or a relaxing day out. Remember to book your tickets in advance—simply reserve and collect them at the station, easing your mind for a hassle-free travel experience. So, whether it's a day trip or a daily commute, let Richmond Station be your launchpad into the many landscapes and vibrant communities of the UK.
In essence, Richmond Station is more than just a station—it's a gateway to discovery. Happy Travels!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||||||
| Luggage storage | No | ||||||
| Lost property |
None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. Step-free category A Station - This station has step-free access to all platforms. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | Yes |
| Waiting rooms | Heated waiting room on Platform 1. Seating is compliant with code of practice. |
| Seating area | Yes |
| Wheelchairs available | Yes |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | 1 |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. |
| Toilets | Yes The toilets are located in the platform level Concourse area. The National key toilets are located at the platform level Concourse area; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | Heated waiting room on Platform 1. Seating is compliant with code of practice. |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Richmond Car Park | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | None | ||||||||||||||||
| Car Parking Availability | |||||||||||||||||
| Spaces | 55 | ||||||||||||||||
| Accessible spaces | 1 | ||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||
| Parking charges |
| ||||||||||||||||
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | Available |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available Find WiFi Hotspots around Richmond station |
| Bicycle Storage | |
|---|---|
| Spaces | 212 Cycle stands located in car park and in station adjacent to the booking hall. |
| Type of Storage | Compounds, Stands, Racks, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | Available Cycle hire shop on station. Monday and Tuesday 0900 - 1800 Wednesday CLOSED Thursday 1100 - 1900 Friday 0900 - 1800 Saturday 0900 - 1700 Sunday 1000 - 1700 |
Opposite station on Kew Road (A307) bus stop Z |
Information to plan your onward journey is available in a printable format here |
Available Cycle hire shop on station. Monday and Tuesday 0900 - 1800 Wednesday CLOSED Thursday 1100 - 1900 Friday 0900 - 1800 Saturday 0900 - 1700 Sunday 1000 - 1700 |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Waterloo | South Western Railway | 08:06 | 1 | On time |
| from Upminster Underground | London Underground | 07:54 | 6 | On time |
| from Farnham | South Western Railway | 08:07 | 2 | 08:09 |
| from Stratford (London) | London Overground | 08:08 | 3 | On time |
| from London Waterloo | South Western Railway | 08:11 | 1 | On time |
| from Tower Hill Underground | London Underground | 08:01 | 5 | On time |
| from Reading | South Western Railway | 08:15 | 2 | On time |
| from Upminster Underground | London Underground | 08:05 | 7 | On time |
| from London Waterloo | South Western Railway | 08:18 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Reading | South Western Railway | 08:06 | 1 | On time |
| to Upminster Underground | London Underground | 08:07 | 6 | On time |
| to London Waterloo | South Western Railway | 08:08 | 2 | 08:10 |
| to Stratford (London) | London Overground | 08:10 | 4 | On time |
| to Chiswick | South Western Railway | 08:12 | 1 | On time |
| to Upminster Underground | London Underground | 08:13 | 5 | On time |
| to London Waterloo | South Western Railway | 08:15 | 2 | On time |
| to Tower Hill Underground | London Underground | 08:18 | 7 | On time |
| to London Waterloo | South Western Railway | 08:19 | 2 | On time |