Shanklin station
Regent Street
Shanklin
Isle of Wight
PO37 7AR
Shanklin Station can be found on Regent Street in Shanklin as shown on the map, and is operated by Island Line.
Read on for more information about the facilities and help available at Shanklin Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled on the enchanting Isle of Wight, Shanklin train station is a gateway to both the serene southern coast and the bustling mainland beyond. Characterized by its classic coastal charm, this station forms a vital part of the Island Line, providing travelers with seamless connections to various destinations. Whether you're planning a leisurely trip to the sandy beaches or heading off for business in London, Shanklin offers a range of services and travel options catered to all sorts of journeys.
Shanklin station is well-equipped with essential facilities to enhance your travel experience. The ticket office operates daily, although it has differing hours across the week, making it convenient to purchase or collect tickets. You'll also find a handy ticket machine for online collections, although the station lacks an accessible version of these machines. For those requiring hearing support, the station is fitted with induction loops.
The station prioritizes accessibility with step-free access covering the entire area, ensuring all travelers can navigate with ease. While staff assistance inside the station isn't available, friendly guards on board the trains are always at hand to help those boarding or alighting. Plus, there's no need to book ahead for assistance – just approach the on-board staff who will do their utmost to aid you. For more comprehensive support, you may contact the Assisted Travel team.
While you won’t find luxurious lounges, a 1st Class waiting room, or copious shopping opportunities at Shanklin, there’s a convenient seating area, refreshment facilities, and essential shops available. Cycle enthusiasts are welcome too, with sheltered bike storage accommodating up to ten bicycles.
Continuing your journey from Shanklin is a breeze with multiple onward travel options. Taxis are readily available from local services like Redline Taxis by calling 01983 404444, ensuring a swift and easy link to your next destination. For those needing bus services, detailed and downloadable information is available to plan your journey effectively. Additionally, rail replacement services can be accessed from the station forecourt when disruptions occur.
Shanklin is a hub from which you can indulge in travels to popular locations both within the Isle of Wight and further afield. Hop onto a train from Shanklin to the vibrant Ryde Esplanade or take a picturesque journey to Sandown. If you're setting your sights on the mainland, then services to London Waterloo or Portsmouth & Southsea are easily accessible. For convenience, check out the links to book your tickets to these destinations effortlessly.
Embarking on a journey from Shanklin station promises to be straightforward and enjoyable, thanks to its mix of amenities, accessibility, and strategic transportation links. Whether you're a regular commuter or an occasional visitor looking to explore the lovely Isle of Wight and beyond, Shanklin stands ready to make your travel experience as smooth as possible. Safe travels!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | No | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Shanklin |
| Customer help points | Yes |
| Customer services notes | Please contact the Customer Service Department on 0345 6000 650 |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. Step-free access category A. Level access to platform via Booking Hall or side gate. |
| Ticket barriers and gates | No |
| Accessible ticket machines | No |
| Induction loop | Yes |
| Ramp for train access | No |
| Accessible Toilets | Yes |
| Waiting rooms | There is no waiting room office at Shanklin |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes At front of station |
| Accessible spaces | None |
| Accessible car park equipment | True None |
| Staff Help | |
| Staff help available | There is no staff help available at Shanklin |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100. Meeting point for assistance - Assisted Boarding Point on platforms. A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. |
| Toilets | Yes Toilets located in the Ticket Office. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Shanklin |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Shanklin Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | None | ||||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||||
| Spaces | 50 | ||||||||||||||||||||
| Accessible spaces | 0 | ||||||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | No |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 10 Covered cycle racks are located at the front of the station. car park |
| Type of Storage | Racks, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
During planned engineering work and unplanned disruption, rail replacement buses will leave from the station forecourt. |
Redline Taxis - 01983 404444 |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Ryde Esplanade | Island Line | 07:53 | 1 | On time |
| from Ryde Esplanade | Island Line | 08:23 | 1 | On time |
| from Ryde Esplanade | Island Line | 08:53 | 1 | On time |
| from Ryde Esplanade | Island Line | 09:23 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Ryde Esplanade | Island Line | 08:00 | 1 | On time |
| to Ryde Esplanade | Island Line | 08:30 | 1 | On time |
| to Ryde Esplanade | Island Line | 09:00 | 1 | On time |
| to Ryde Esplanade | Island Line | 09:30 | 1 | On time |