Shepherd's Bush station
Holland Park Roundabout
Shepherd's Bush
Greater London
W12 8LB
Shepherd's Bush Station can be found on Holland Park Roundabout in Shepherd's Bush as shown on the map, and is operated by London Overground.
Read on for more information about the facilities and help available at Shepherd's Bush Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the dynamic heart of West London, Shepherd's Bush train station is a bustling hub catering to thousands of commuters and travelers every day. Whether you're a local Londoner or a visitor savoring the sights, this station is a gateway to many exciting destinations around the city and beyond. With its proximity to the renowned Westfield Shopping Centre and a variety of transport links, Shepherd's Bush is a vibrant starting point for your journey.
When it comes to purchasing tickets, Shepherd's Bush station offers convenient options. The ticket office is open from 07:30 to 18:30, Monday to Friday, with reduced hours on weekends. If you're more tech-savvy, ticket machines are aplenty and accessible to all. Collected your tickets online? No problem! Simply head to any ticket machine to pick them up.
While the station boasts step-free access throughout, there are no waiting rooms or accessible toilets available—yet, staff assistance is at your beck and call, ensuring all travelers are cared for. CCTV cameras are installed for added security.
Shepherd's Bush doesn't just connect you with train services; it seamlessly integrates with London's robust transport system. The station is a short two-minute walk from Shepherd's Bush Underground Station on the Central Line. Local buses and rail replacement services also operate nearby, making it easy for you to reach other spots in the city. For journey planning, printable information is just a click here.
If you're keen to explore destinations such as Clapham Junction or East Croydon, Shepherd's Bush station links you directly to these and many more locales. You might fancy a trip over to Imperial Wharf or ride down to Wimbledon to catch a tennis match. There are also direct train journeys from Shepherd's Bush to West Hampstead, offering access to some of the quaint yet lively neighborhoods of London.
While you're at Shepherd's Bush, take the opportunity to browse the Westfield Shopping Centre across the street for a quick retail therapy session. You can grab a coffee or a bite at the station's kiosk but seating is limited. The lack of bicycle storage and hire facilities might be a downside for cyclists, yet the wealth of other transport options compensates significantly.
Whether you're hopping on for a quick commute or setting out on a longer adventure, Shepherd's Bush train station provides a vital link in London's transport network. The convenience of purchase and pickup of tickets, coupled with the station's integration with other transport modes, ensures your journey begins smoothly. So, pack your bags, secure your tickets, and let Shepherd's Bush station be your launchpad into the myriad wonders London and its surroundings have to offer!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point | ||||
|---|---|---|---|---|---|
| Customer information | DepartureScreens ArrivalScreens Announcements | ||||
| Staff help available |
| ||||
| Customer help points | Yes | ||||
| Customer services notes | None | ||||
| Luggage storage | No | ||||
| Lost property | None | ||||
| CCTV at the station | Yes |
| Station Accessibility | |||||
|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. Station Category A . This station has step free access to all platforms . Access from the ticket hall entrance only. | ||||
| Ticket barriers and gates | Yes | ||||
| Accessible ticket machines | Yes | ||||
| Induction loop | Yes | ||||
| Ramp for train access | Yes | ||||
| Accessible Toilets | No | ||||
| Waiting rooms | There is no waiting room office at Shepherd's Bush | ||||
| Seating area | No | ||||
| Wheelchairs available | Yes | ||||
| Getting to and from the station | |||||
| Accessible taxis here | No | ||||
| Impaired mobility set down/pick-up point | No | ||||
| Accessible spaces | None | ||||
| Accessible car park equipment | No | ||||
| Staff Help | |||||
| Staff help available |
| ||||
| Customer Help Points and Meeting Point | Yes | ||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. | ||||
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Shepherd's Bush |
|---|---|
| Seating area | No |
| 1st Class Lounge | No |
| Refreshment Facilities | Available Coffee kiosk Food outlet (Seating unavailable) |
|---|---|
| ATM Machine | Available Ticket hall |
| Shops | Available Coffee kiosk and photo booth located in the ticket hall. Local shops and the Westfield shopping centre are located opposite the station |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Use Bus stop D in Ariel Way for westbound services to Clapham Junction |
Information to plan your onward journey is available in a printable format here |
Shepherd's Bush London Underground Station (Central Line) is approximately 2 minutes' walk away |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Willesden Junction | London Overground | 06:28 | 1 | On time |
| from Clapham Junction | London Overground | 06:35 | 2 | On time |
| from Willesden Junction | London Overground | 06:38 | 1 | On time |
| from Clapham Junction | London Overground | 06:45 | 2 | On time |
| from Stratford (London) | London Overground | 06:49 | 1 | On time |
| from Selhurst | Southern | 06:52 | 2 | On time |
| from Stratford (London) | London Overground | 07:00 | 1 | On time |
| from Clapham Junction | London Overground | 07:01 | 2 | On time |
| from Clapham Junction | London Overground | 07:10 | - | On time |
| from Stratford (London) | London Overground | 07:14 | - | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Clapham Junction | London Overground | 06:29 | 1 | On time |
| to Stratford (London) | London Overground | 06:36 | 2 | On time |
| to Clapham Junction | London Overground | 06:39 | 1 | On time |
| to Stratford (London) | London Overground | 06:46 | 2 | On time |
| to Clapham Junction | London Overground | 06:50 | 1 | On time |
| to Watford Junction | Southern | 06:52 | 2 | On time |
| to Clapham Junction | London Overground | 07:01 | 1 | On time |
| to Stratford (London) | London Overground | 07:01 | 2 | On time |
| to Stratford (London) | London Overground | 07:11 | - | On time |
| to Clapham Junction | London Overground | 07:14 | - | On time |