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About Small Heath (SMA) Train Station

Station managed by: West Midlands Railway

Small Heath station
Golden Hillock Road
Small Heath
West Midlands
B10 0DP

Small Heath Station can be found on Golden Hillock Road in Small Heath as shown on the map, and is operated by West Midlands Railway.

Read on for more information about the facilities and help available at Small Heath Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Small Heath Station

Welcome to Small Heath Train Station

Nestled in the vibrant city of Birmingham, Small Heath Station is a gateway to numerous attractions and bustling areas within and beyond the Midlands. If you're planning a trip from Small Heath, whether for work, leisure, or curiosity, this guide is your roadmap to understanding what the station has to offer. It's all about making your travel as seamless and comfortable as possible.

Facilities and Amenities at Small Heath Station

Small Heath Station offers essential services to facilitate your journey. The ticket office operates on weekdays from 07:00 to 10:00, ensuring you can grab a last-minute ticket or seek help if needed. For those who prefer self-service, ticket machines are available, and you can collect tickets purchased online here too. It's worth noting that while the station is fitted with an induction loop for those with hearing impairments, it lacks step-free access—a crucial point for travelers with mobility needs.

Even though Small Heath Station doesn't have a waiting room, there are seating areas to ensure comfort while you wait. Additionally, CCTV coverage throughout the station helps in ensuring passenger security. While there are no refreshment facilities or shops here, the vibrancy of Birmingham ensures you'll find plenty of those in the vicinity.

Onward Travel and Connectivity

Small Heath's connectivity spans beyond trains, with various travel options available. Rail replacement services, when required, operate from the front of the station, making it easy for passengers to switch travel modes without a hitch. Taxis are readily available with local services like Heartlands and Silverline offering convenient pick-up and drop-off options. For the eco-conscious or budget traveler, local bus services provide an excellent way to navigate Birmingham's sights and sounds.

Popular Destinations from Small Heath

Considering your recreational or business traveling from Small Heath, several popular routes await. Birmingham Moor Street is a short jaunt away, offering quick access to the heart of the city. Equally electrifying are trips from Small Heath to Birmingham Snow Hill and Birmingham New Street, two pivotal stations connecting you to a web of adventures.

If you're traveling for knowledge, a journey to the University of Birmingham might be on your list. Alternatively, places like Wolverhampton and Stratford-Upon-Avon extend the rich tapestry of locales within easy reach. Whether it's for historical intrigue or cultural enrichment, Small Heath serves as a superb starting line.

In Conclusion

Small Heath Station, though modest, is functionally robust and intriguingly situated to offer both access to the metropolitan core of Birmingham and broader adventures beyond. It promises a straightforward journey marked by essential amenities and a connection web to other luxuriant parts of the UK. As you plan your next trip from Small Heath, be sure to check schedules, online ticketing options, and any travel advisories for a smooth experience.

Your adventure from Small Heath begins here. Embrace the journey, and who knows where the train tracks might lead you next?

Small Heath Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:07:00 to 10:00
Saturday and Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesNo
Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsNo
Information available from staff

Yes - from help point

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:07:00 to 10:00
Customer help pointsYes
Customer services notes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket barriers and gatesNo
Accessible ticket machinesNo
Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Small Heath
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:07:00 to 10:00
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Small Heath
Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces4
Type of StorageStands,
ShelteredNo
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Small Heath Station

All you need to know about Small Heath's links with other modes of transport, including local bus services, taxis, care hire & more

Rail replacement vehicles will operate from the front of the station.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Small Heath (SMA) Station Heartlands 0121 773 2999 AK 0121 773 6666 Silverline 0121 772 1543

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Small Heath Station

Want to check the latest departures and arrivals into Small Heath station? Find live information for the next trains departing and arriving at the station below.