Southend East station
Ambleside Drive
Southend-on-Sea
Essex
SS1 2UP
Southend East Station can be found on Ambleside Drive in Southend-on-Sea as shown on the map, and is operated by c2c.
Read on for more information about the facilities and help available at Southend East Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the vibrant town of Southend-on-Sea, Southend East train station serves as a crucial gateway for commuters and leisure travelers alike. Conveniently positioned on the coast, the station provides a seamless connection to numerous destinations, making it an ideal hub for both daily travelers heading into London and those exploring the surrounding Essex attractions.
Southend East station is equipped with an array of facilities to cater to your travel needs. Whether you're purchasing your ticket or collecting one bought online, services are available with convenient opening hours. From Monday to Friday, the ticket office opens from 05:15 to 18:00, while weekend hours vary slightly. You can find accessible ticket machines and a helpful induction loop, ensuring a smooth experience for everyone.
For those seeking assistance, helpful station staff are available Monday through Friday from 06:00 to 19:30. You can find customer help points and detailed screens with departure information along with regular announcements to keep you up to date. The installation of CCTV across the station ensures a safe environment for all passengers.
Accessibility options are robust, particularly with step-free access available to London-bound platform 1. However, some areas may have limitations. There are accessible ticket machines and toilets on-site, along with ramp access for those boarding trains. Although there's no wheelchair availability or accessible taxis at the station, these facilities are compensated for by attentive staff willing to offer support.
For comfort while waiting, you have access to cozy waiting rooms located on platform 1, open until late evening during weekdays. Refreshments are available, although food and drink options might be limited, with no shops or ATMs present. Thanks to public Wi-Fi, passengers can stay connected while they wait.
Transportation links around Southend East station are well organized to facilitate your onward journey. Bus services are easily accessed via nearby bus stops on Southchurch Road, with practical rail replacement options also provided. For those planning to explore further afield, detailed travel posters are available. Although accessible taxis aren't directly available at the station, alternative arrangements can be made.
Southend East offers excellent connections to an exciting array of destinations. For a bit of urban flair, consider venturing to London Fenchurch Street (learn more about trains from Southend East to London Fenchurch Street) or London Liverpool Street. For a day by the sea, take a trip to nearby Leigh-On-Sea or Westcliff, or even venture further along the coast to Shoeburyness. Additionally, destinations like Basildon, Pitsea, and Stanford-Le-Hope offer a quick escape to explore more of Essex's charming townships.
With all its conveniences and strategic location, Southend East station is poised to serve your every travel need, whether you're commuting, seeking leisure adventures, or visiting loved ones. Keep in mind the excellent support staff and the well-thought-out amenities available so that your journey is as stress-free and enjoyable as possible. Whether you're planning a quick trip to see the sights or a longer journey to London, Southend East is your perfect starting point. Don't forget to book your tickets in advance for the best deals, and enjoy your travels via this coastal gateway!
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | No | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from ticket office | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Monday - Friday, 08:00 - 20:00 Saturday, Sunday, Public Holidays: 09:00 - 16:00 Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net | ||||||
Luggage storage | No | ||||||
Lost property |
Operated by c2c | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||
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Step-free access | Step free access is available in parts of this station. Step free access is only available from Ambleside Drive to platform 1 (London bound) | ||||
Ticket barriers and gates | Yes | ||||
Accessible ticket machines | Yes | ||||
Induction loop | Yes | ||||
Ramp for train access | Yes | ||||
Accessible Toilets | Yes | ||||
Waiting rooms |
Platform 1 | ||||
Seating area | Yes | ||||
Wheelchairs available | No | ||||
Getting to and from the station | |||||
Accessible taxis here | No | ||||
Impaired mobility set down/pick-up point | No | ||||
Accessible spaces | None | ||||
Accessible car park equipment | No | ||||
Staff Help | |||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. |
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Accessible Toilets | Yes |
Baby Changing | No |
Waiting rooms |
Platform 1 | ||||
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Seating area | Yes | ||||
1st Class Lounge | No |
Station Car Park | |||||||||
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Operator | Southend-on-Sea Borough Council | ||||||||
Car Parking Availability |
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Spaces | 207 | ||||||||
Accessible spaces | 0 | ||||||||
Accessible car park equipment | No | ||||||||
Car park CCTV | No | ||||||||
Parking charges |
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Refreshment Facilities | Available Platform 1 |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | Available |
Bicycle Storage | |
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Spaces | 17 Outside ticket office on platform 1 and at Riviera Drive entrance |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness) |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from London Fenchurch Street | c2c | 08:02 | 2 | On time |
from Shoeburyness | c2c | 08:06 | 1 | On time |
from London Fenchurch Street | c2c | 08:17 | 2 | On time |
from Shoeburyness | c2c | 08:21 | 1 | On time |
from London Fenchurch Street | c2c | 08:24 | 2 | On time |
from London Fenchurch Street | c2c | 08:31 | 2 | On time |
from Shoeburyness | c2c | 08:40 | 1 | On time |
from London Fenchurch Street | c2c | 08:53 | 2 | On time |
from London Fenchurch Street | c2c | 08:56 | 2 | On time |
from Shoeburyness | c2c | 09:00 | 1 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Shoeburyness | c2c | 08:02 | 2 | On time |
to London Fenchurch Street | c2c | 08:06 | 1 | On time |
to Shoeburyness | c2c | 08:17 | 2 | On time |
to London Fenchurch Street | c2c | 08:21 | 1 | On time |
to Shoeburyness | c2c | 08:24 | 2 | On time |
to Shoeburyness | c2c | 08:31 | 2 | On time |
to London Fenchurch Street | c2c | 08:40 | 1 | On time |
to Shoeburyness | c2c | 08:53 | 2 | On time |
to Shoeburyness | c2c | 08:56 | 2 | On time |
to London Fenchurch Street | c2c | 09:00 | 1 | On time |