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About Southend East (SOE) Train Station

Station managed by: c2c

Southend East station
Ambleside Drive
Southend-on-Sea
Essex
SS1 2UP

Southend East Station can be found on Ambleside Drive in Southend-on-Sea as shown on the map, and is operated by c2c.

Read on for more information about the facilities and help available at Southend East Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Southend East? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Southend East Station

Discover Southend East Station

Nestled in the vibrant town of Southend-on-Sea, Southend East train station serves as a crucial gateway for commuters and leisure travelers alike. Conveniently positioned on the coast, the station provides a seamless connection to numerous destinations, making it an ideal hub for both daily travelers heading into London and those exploring the surrounding Essex attractions.

Facilities and Amenities

Southend East station is equipped with an array of facilities to cater to your travel needs. Whether you're purchasing your ticket or collecting one bought online, services are available with convenient opening hours. From Monday to Friday, the ticket office opens from 05:15 to 18:00, while weekend hours vary slightly. You can find accessible ticket machines and a helpful induction loop, ensuring a smooth experience for everyone.

For those seeking assistance, helpful station staff are available Monday through Friday from 06:00 to 19:30. You can find customer help points and detailed screens with departure information along with regular announcements to keep you up to date. The installation of CCTV across the station ensures a safe environment for all passengers.

Accessibility Considerations

Accessibility options are robust, particularly with step-free access available to London-bound platform 1. However, some areas may have limitations. There are accessible ticket machines and toilets on-site, along with ramp access for those boarding trains. Although there's no wheelchair availability or accessible taxis at the station, these facilities are compensated for by attentive staff willing to offer support.

Amenities for Comfort and Convenience

For comfort while waiting, you have access to cozy waiting rooms located on platform 1, open until late evening during weekdays. Refreshments are available, although food and drink options might be limited, with no shops or ATMs present. Thanks to public Wi-Fi, passengers can stay connected while they wait.

Onward Travel Options

Transportation links around Southend East station are well organized to facilitate your onward journey. Bus services are easily accessed via nearby bus stops on Southchurch Road, with practical rail replacement options also provided. For those planning to explore further afield, detailed travel posters are available. Although accessible taxis aren't directly available at the station, alternative arrangements can be made.

Popular Destinations from Southend East

Southend East offers excellent connections to an exciting array of destinations. For a bit of urban flair, consider venturing to London Fenchurch Street (learn more about trains from Southend East to London Fenchurch Street) or London Liverpool Street. For a day by the sea, take a trip to nearby Leigh-On-Sea or Westcliff, or even venture further along the coast to Shoeburyness. Additionally, destinations like Basildon, Pitsea, and Stanford-Le-Hope offer a quick escape to explore more of Essex's charming townships.

Your Seamless Travel Experience Awaits

With all its conveniences and strategic location, Southend East station is poised to serve your every travel need, whether you're commuting, seeking leisure adventures, or visiting loved ones. Keep in mind the excellent support staff and the well-thought-out amenities available so that your journey is as stress-free and enjoyable as possible. Whether you're planning a quick trip to see the sights or a longer journey to London, Southend East is your perfect starting point. Don't forget to book your tickets in advance for the best deals, and enjoy your travels via this coastal gateway!

Southend East Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:05:15 to 18:00
Saturday:06:30 to 15:30
Sunday:08:00 to 15:15
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:06:00 to 19:30
Customer help pointsYes
Customer services notes

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Luggage storageNo
Lost property
Monday to Friday:08:00 to 20:00
Saturday and Sunday:09:00 to 16:00
All Bank Holidays:09:00 to 16:00

Operated by c2c

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Step free access is only available from Ambleside Drive to platform 1 (London bound)

Ticket barriers and gatesYes
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting rooms
Monday to Friday:05:15 to 20:30
Saturday and Sunday:06:15 to 15:40

Platform 1

Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:06:00 to 19:30
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsYes

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Accessible ToiletsYes
Baby ChangingNo
Waiting rooms
Monday to Friday:05:15 to 20:30
Saturday and Sunday:06:15 to 15:40

Platform 1

Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorSouthend-on-Sea Borough Council
Car Parking Availability
Monday to Sunday:Open 24 hours
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces207
Accessible spaces0
Accessible car park equipmentNo
Car park CCTVNo
Parking charges
FreeTrue
Refreshment FacilitiesAvailable

Platform 1

ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable

Wifi on c2c

Bicycle Storage
Spaces17

Outside ticket office on platform 1 and at Riviera Drive entrance

Type of StorageStands,
ShelteredYes
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Southend East Station

All you need to know about Southend East's links with other modes of transport, including local bus services, taxis, care hire & more

Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness)

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Southend East Station

Want to check the latest departures and arrivals into Southend East station? Find live information for the next trains departing and arriving at the station below.

Going toTrainDeparture TimePlatformStatus
to Shoeburynessc2c08:022On time
to London Fenchurch Streetc2c08:061On time
to Shoeburynessc2c08:172On time
to London Fenchurch Streetc2c08:211On time
to Shoeburynessc2c08:242On time
to Shoeburynessc2c08:312On time
to London Fenchurch Streetc2c08:401On time
to Shoeburynessc2c08:532On time
to Shoeburynessc2c08:562On time
to London Fenchurch Streetc2c09:001On time