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About St Austell (SAU) Train Station

Station managed by: Great Western Railway

St Austell station
High Cross Street
St Austell
Cornwall
PL25 4LA

St Austell Station can be found on High Cross Street in St Austell as shown on the map, and is operated by Great Western Railway.

Read on for more information about the facilities and help available at St Austell Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about St Austell Station

Discovering St Austell Train Station: Your Gateway to Cornwall

Nestled charmingly in the scenic backdrop of Cornwall, St Austell train station serves as a pivotal hub for both local commuters and tourists eager to explore the enchanting southern English coast. Known for its vibrant ambiance and rich history, St Austell not only provides a doorway to breathtaking Cornish trails and picturesque landscapes but also connects travelers to major cities, enabling seamless travel experiences.

Comprehensive Facilities at St Austell Station

St Austell station offers a range of facilities designed to enhance the convenience and comfort of all travelers. With a ticket office open from 07:30 to 19:00 on weekdays and Saturdays and slightly reduced hours on Sundays, purchasing and collecting train tickets is straightforward. There are also self-service ticket machines, which are accessible and located at the entrance to platform 2. The station supports passengers with hearing impairments with induction loops and provides customer help points for added assistance. Even though there are no accessible toilets, the station ensures step-free access throughout, with ramps available for boarding trains.

Security and peace of mind are assured with CCTV surveillance, and while waiting, passengers can utilize the waiting rooms, open from early morning through to the evening. Treat yourself at available refreshment facilities and shops or connect to the "GWR Free Station WiFi" to stay online. While ATM facilities aren't available, other essentials are well catered to.

Connectivity and Onward Travel Options

St Austell station is exceptionally well-connected with various transportation options. Whether you're catching east and westbound buses, with services available from the station car park and the bus station respectively, or hailing a taxi right from the station, your onward journey is easy and hassle-free. For a comprehensive guide on planning your next journey steps, the station offers downloadable information that you can access here.

Exploring Cornwall and Beyond

With a range of popular transport links, St Austell acts as a springboard to explore the dynamic and culture-rich regions of Cornwall and further afield. Popular destinations include travel routes to Truro, where you can delve into Cornwall’s vibrant history, or to Plymouth, which offers a mix of maritime charm and modern city life. Fancy a trip further afield? Hop on a train to London Paddington and immerse yourself in the bustling heart of the UK. Whether it's a day trip to the picturesque views of St Ives or a longer journey to Bristol Temple Meads, St Austell station connects you smoothly to an array of fantastic destinations.

Wrapping Up Your Visit

Overall, St Austell train station encapsulates a rich tapestry of modern amenities and traditional Cornish hospitality. With outstanding connectivity and impeccable services, it's no wonder travelers choose St Austell as their primary travel junction. Whether you're planning to navigate through the romantic seaside towns of Cornwall or venture into cosmopolitan cities, rest assured that this station stands ready to offer an engaging and efficient travel experience. So go ahead, grab your tickets, and let St Austell be your starting point for the next adventure.

St Austell Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:07:30 to 19:00
Saturday:07:30 to 19:00
Sunday:09:45 to 16:45
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

Self service Ticket Machine is located at the entrance to platform 2.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsNo
Information available from staff

Yes - from help point

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:30 to 20:15
Saturday:06:00 to 20:15
Sunday:08:45 to 16:45
Customer help pointsYes
Customer services notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available throughout the whole station.

Step Free Category A Station - This station has step free access to both platforms via a liftbridge.

Ticket barriers and gatesNo
Accessible ticket machinesYes

Self service Ticket Machine is located at the entrance to platform 2.

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting rooms
Monday to Friday:05:30 to 20:15
Saturday:05:30 to 20:15
Sunday:08:45 to 16:45
Seating areaYes
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes
Accessible spaces7
Accessible car park equipmentTrue

None

Staff Help
Staff help available
Monday to Friday:05:30 to 20:15
Saturday:06:00 to 20:15
Sunday:08:45 to 16:45
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsYes

The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible ToiletsNo
Baby ChangingYes
Waiting rooms
Monday to Friday:05:30 to 20:15
Saturday:05:30 to 20:15
Sunday:08:45 to 16:45
Seating areaYes
1st Class LoungeNo
Station Car Park Winter prices 1st October to 31st March
OperatorAPCOA Parking (UK) Limited
Car Parking Availability
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces79
Accessible spaces7
Accessible car park equipmentYes
Car park CCTVNo
Parking charges
Daily£3.80
Annual£470.00
Sunday£2.70
Weekly£19.00
Monthly£60.00
Off_peak£2.70
Saturday£2.70
Three_monthly£163.00
Refreshment FacilitiesAvailable
ATM MachineNo
ShopsAvailable
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable

Connect to "GWR Free Station WiFi"

Bicycle Storage
Spaces25
Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from St Austell Station

All you need to know about St Austell's links with other modes of transport, including local bus services, taxis, care hire & more

East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station

Yes

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from St Austell Station

Want to check the latest departures and arrivals into St Austell station? Find live information for the next trains departing and arriving at the station below.