St Austell station
High Cross Street
St Austell
Cornwall
PL25 4LA
St Austell Station can be found on High Cross Street in St Austell as shown on the map, and is operated by Great Western Railway.
Read on for more information about the facilities and help available at St Austell Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled charmingly in the scenic backdrop of Cornwall, St Austell train station serves as a pivotal hub for both local commuters and tourists eager to explore the enchanting southern English coast. Known for its vibrant ambiance and rich history, St Austell not only provides a doorway to breathtaking Cornish trails and picturesque landscapes but also connects travelers to major cities, enabling seamless travel experiences.
St Austell station offers a range of facilities designed to enhance the convenience and comfort of all travelers. With a ticket office open from 07:30 to 19:00 on weekdays and Saturdays and slightly reduced hours on Sundays, purchasing and collecting train tickets is straightforward. There are also self-service ticket machines, which are accessible and located at the entrance to platform 2. The station supports passengers with hearing impairments with induction loops and provides customer help points for added assistance. Even though there are no accessible toilets, the station ensures step-free access throughout, with ramps available for boarding trains.
Security and peace of mind are assured with CCTV surveillance, and while waiting, passengers can utilize the waiting rooms, open from early morning through to the evening. Treat yourself at available refreshment facilities and shops or connect to the "GWR Free Station WiFi" to stay online. While ATM facilities aren't available, other essentials are well catered to.
St Austell station is exceptionally well-connected with various transportation options. Whether you're catching east and westbound buses, with services available from the station car park and the bus station respectively, or hailing a taxi right from the station, your onward journey is easy and hassle-free. For a comprehensive guide on planning your next journey steps, the station offers downloadable information that you can access here.
With a range of popular transport links, St Austell acts as a springboard to explore the dynamic and culture-rich regions of Cornwall and further afield. Popular destinations include travel routes to Truro, where you can delve into Cornwall’s vibrant history, or to Plymouth, which offers a mix of maritime charm and modern city life. Fancy a trip further afield? Hop on a train to London Paddington and immerse yourself in the bustling heart of the UK. Whether it's a day trip to the picturesque views of St Ives or a longer journey to Bristol Temple Meads, St Austell station connects you smoothly to an array of fantastic destinations.
Overall, St Austell train station encapsulates a rich tapestry of modern amenities and traditional Cornish hospitality. With outstanding connectivity and impeccable services, it's no wonder travelers choose St Austell as their primary travel junction. Whether you're planning to navigate through the romantic seaside towns of Cornwall or venture into cosmopolitan cities, rest assured that this station stands ready to offer an engaging and efficient travel experience. So go ahead, grab your tickets, and let St Austell be your starting point for the next adventure.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes Self service Ticket Machine is located at the entrance to platform 2. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | No |
Information available from staff | Yes - from help point Yes - from ticket office | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Please visit GWR Help & Support. Or contact our social media team @gwrhelp. | ||||||
Luggage storage | No | ||||||
Lost property | None | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available throughout the whole station. Step Free Category A Station - This station has step free access to both platforms via a liftbridge. | ||||||
Ticket barriers and gates | No | ||||||
Accessible ticket machines | Yes Self service Ticket Machine is located at the entrance to platform 2. | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | No | ||||||
Waiting rooms |
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Seating area | Yes | ||||||
Wheelchairs available | Yes | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | Yes | ||||||
Accessible spaces | 7 | ||||||
Accessible car park equipment | True None | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. |
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Accessible Toilets | No |
Baby Changing | Yes |
Waiting rooms |
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Seating area | Yes | ||||||
1st Class Lounge | No |
Station Car Park Winter prices 1st October to 31st March | |||||||||||||||||
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Operator | APCOA Parking (UK) Limited | ||||||||||||||||
Car Parking Availability |
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Spaces | 79 | ||||||||||||||||
Accessible spaces | 7 | ||||||||||||||||
Accessible car park equipment | Yes | ||||||||||||||||
Car park CCTV | No | ||||||||||||||||
Parking charges |
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Refreshment Facilities | Available |
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ATM Machine | No |
Shops | Available |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | Available Connect to "GWR Free Station WiFi" |
Bicycle Storage | |
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Spaces | 25 |
Type of Storage | Stands, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station |
Yes |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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from Plymouth | Great Western Railway | 06:31 | 1 | On time |
from London Paddington | Great Western Railway | 06:46 | 1 | On time |
from Penzance | Great Western Railway | 06:57 | 2 | On time |
from Penzance | CrossCountry | 07:22 | 2 | On time |
from Penzance | Great Western Railway | 07:35 | 2 | On time |
from Plymouth | Great Western Railway | 07:38 | 1 | On time |
from Penzance | Great Western Railway | 08:04 | 2 | On time |
from Exeter St Davids | Great Western Railway | 08:18 | 1 | On time |
Going to | Train | Departure Time | Platform | Status |
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to Penzance | Great Western Railway | 06:32 | 1 | 06:34 |
to London Paddington | Great Western Railway | 06:58 | 2 | On time |
to Edinburgh | CrossCountry | 07:23 | 2 | On time |
to Cardiff Central | Great Western Railway | 07:36 | 2 | On time |
to Penzance | Great Western Railway | 07:39 | 1 | On time |
to London Paddington | Great Western Railway | 08:05 | 2 | On time |
to Penzance | Great Western Railway | 08:19 | 1 | On time |