Staines station
Station Approach
Staines
Surrey
TW18 4LY
Staines Station can be found on Station Approach in Staines as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Staines Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the borough of Spelthorne, Staines train station offers an essential transit link for residents and visitors alike. Whether you're planning a day out in London or returning home to the cozy comforts of Staines, this station serves as a gateway to myriad destinations. Known for its convenient services, accessible facilities, and bustling atmosphere, Staines train station ensures a seamless journey for every traveler.
Staines station prides itself on its customer-friendly amenities. With ticket offices open from early to late, purchasing your ticket or collecting an online purchase is straightforward and hassle-free. The presence of smartcard validators further streamlines the commuting process. For those needing assistance, staff are available for support throughout the day, ensuring everyone can travel with ease and confidence.
The station guarantees accessibility for all passengers, offering step-free access across the station. Alongside accessible ticket machines and toilets, facilities such as induction loops and ramps for train access ensure a smooth journey for those with additional mobility needs. Waiting areas, seating, and wheelchair availability add layers of comfort and accessibility for all visitors.
A journey doesn't have to end at the station, thanks to Staines' excellent transport connections. Bus services are readily accessible from the station forecourt off Kingston Road. For specific onward travel plans, detailed bus information is available in printable formats, simplifying your planning process. Even during rail disruptions, a reliable rail replacement service ensures that no journey remains unfinished.
Exploration is at the heart of rail travel, and Staines offers convenient routes to both metropolitan excitement and scenic retreats. If the dynamic pulse of the city calls you, consider a short ride to London Waterloo or London Victoria. Looking for something slightly less urban? Stroll to history-rich Windsor and Eton Riverside, or head towards entertainment-rich Richmond for a charming day out.
Business or leisure travelers can also enjoy easy commutes to nearby towns such as Kingston, Clapham Junction, and Ashford in Surrey. Educational journeys to Reading or family visits to Weybridge are equally accessible from this charming hub.
The station features spot-on conveniences including refreshment facilities and ATMs, perfect for grabbing a quick bite or handling cash needs on the go. Moreover, bike enthusiasts can take advantage of the secure bicycle storage options available on site, making it easier to blend cycling and rail travel.
Staines train station truly embodies a traveler-friendly venue, offering safety and convenience as top priorities. With CCTV in place, passengers can feel secure whether waiting for their journey to begin or wrapping up a long day's adventures.
Staines train station stands as a vital link to numerous adventures and essential destinations. Inspiring both locals and visitors to venture out and explore, it is a cornerstone of connectivity. As you plan your future travels, consider taking the train from Staines and uncovering your next great adventure with ease and enthusiasm. Ticket bookings are just a click away, bringing the allure of travel right to your doorstep.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from information point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | No | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||||||
| Luggage storage | No | ||||||
| Lost property |
None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available throughout the whole station. Step-free category A Station - This station has step-free access to all platforms. | ||||||
| Ticket barriers and gates | Yes | ||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms | |||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | 2 | ||||||
| Accessible car park equipment | No | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. | ||||||
| Toilets | Yes The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms | |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Staines car park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | None | ||||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||||
| Spaces | 32 | ||||||||||||||||||||
| Accessible spaces | 2 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | Available |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 142 Cycle Compound for 72 cycles located on Platform 1 Booking Hall entrance, Platform 2 |
| Type of Storage | Stands, Racks, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Station forecourt off Kingston Road |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Weybridge | South Western Railway | 08:02 | 1 | On time |
| from Windsor & Eton Riverside | South Western Railway | 08:08 | 1 | On time |
| from London Waterloo | South Western Railway | 08:11 | 2 | On time |
| from London Waterloo | South Western Railway | 08:16 | 2 | 08:19 |
| from London Waterloo | South Western Railway | 08:22 | 2 | On time |
| from Reading | South Western Railway | 08:28 | 1 | On time |
| from Weybridge | South Western Railway | 08:32 | 1 | On time |
| from Windsor & Eton Riverside | South Western Railway | 08:38 | 1 | On time |
| from London Waterloo | South Western Railway | 08:41 | 2 | On time |
| from London Waterloo | South Western Railway | 08:46 | 2 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Waterloo | South Western Railway | 08:03 | 1 | On time |
| to London Waterloo | South Western Railway | 08:08 | 1 | On time |
| to Windsor & Eton Riverside | South Western Railway | 08:12 | 2 | On time |
| to Weybridge | South Western Railway | 08:16 | 2 | 08:20 |
| to Reading | South Western Railway | 08:23 | 2 | On time |
| to London Waterloo | South Western Railway | 08:28 | 1 | On time |
| to London Waterloo | South Western Railway | 08:33 | 1 | On time |
| to London Waterloo | South Western Railway | 08:40 | 1 | On time |
| to Windsor & Eton Riverside | South Western Railway | 08:42 | 2 | On time |
| to Weybridge | South Western Railway | 08:46 | 2 | On time |