Stansted Airport station
Under the Airport Terminal
Bassingbourn Road
Stansted
Essex
CM24 1QW
Stansted Airport Station can be found on Under the Airport Terminal in Bassingbourn Road as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Stansted Airport Rail Station, connections for onwards travel, and live arrivals and departures information.
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Stansted Airport train station is not just a transit point; it's an integral part of the travel experience for those flying into or out of one of London's bustling airports. With its seamless blend of convenience and connectivity, this station serves as a crucial link, bringing together rail services with air travel.
Open every day from 06:30 to 00:00, the ticket office at Stansted Airport train station ensures that you're all set for your journey, whether it's purchasing tickets or collecting pre-booked ones. Ticket machines are available for quick access, and you can also enjoy the option of smartcard issuance – though, mentionable, there are no smartcard validators on-site.
In terms of accessibility, the station prides itself on being a category A access point, offering step-free access throughout. Lifts are available, and there are accessible toilets and seating areas for passengers with reduced mobility. Unfortunately, while wheelchairs are available, the lack of accessible taxis and vehicle set-down points might require some advance planning for those needing additional assistance.
Stansted Airport station offers various onward travel options seamlessly designed to cater to different passenger needs. Whether you're connecting to local buses and national coach routes, all services are conveniently located within the airport's bus station. For those preferring the direct rail services, the station itself is nestled within the Stansted Airport terminal, simplifying connections. Should you wish to explore further by car, car hire facilities can be found within the airport terminal.
Bus and National Express coach services further extend your travel options, providing connections to destinations all over the UK. Rail replacement services, when needed, are managed efficiently from the main coach station.
Journeying from Stansted Airport offers you more than just a path to London's heart; it's your ticket to a plethora of destinations waiting to be explored. Head directly to bustling hubs with frequent trains such as London Liverpool Street, or delve into academia and history with a ride to Cambridge. For those with business or leisure in their sights, traversing to places like Birmingham New Street or Nottingham becomes straightforward and hassle-free.
If plans call for local discoveries or short commutes, trips to Bishops Stortford and many more await at the platforms of Stansted Airport station.
Every traveller’s needs can find solace at Stansted Airport train station. Be it tickets ready at the click of a button, refreshments at the stations’ coffee shops, or connecting seamlessly from planes to trains. This station excels at weaving an easygoing travel journey. Make it your starting point for explorations and, with accessible offerings and numerous destinations, your hub for adventures yet not planned.
For efficient ticket booking, be it advance or spontaneous, countless online platforms are available. Get your train travel mapped out with ease, ensure your journey is smooth, and let Stansted Airport train station be the gateway to your next memorable journey.
| Ticket Office | |||
|---|---|---|---|
| Ticket Office Opening hours |
| ||
| Ticket machines | Yes | ||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||
| Accessible ticket machines | Yes | ||
| Induction loop | Yes | ||
| Smartcards | |||
| Smartcards issued at this station | Yes | ||
| Smartcard validators | No | ||
| Information available from staff | Yes - from help point | ||
|---|---|---|---|
| Customer information | DepartureScreens ArrivalScreens | ||
| Staff help available |
| ||
| Customer help points | Yes | ||
| Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. | ||
| Luggage storage | No | ||
| Lost property | None | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. This station has step free access to all platforms. Lifts available. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the Customer Information point. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | Yes |
| Waiting rooms | There is no waiting room office at Stansted Airport |
| Seating area | Yes |
| Wheelchairs available | Yes |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | True None |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | Yes The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms | There is no waiting room office at Stansted Airport |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| None | |
|---|---|
| Operator | British Airports Authority |
| Car Parking Availability | |
| Spaces | 5000 |
| Accessible spaces | 0 |
| Accessible car park equipment | Yes |
| Car park CCTV | No |
| Parking charges | Free car parking available |
| Refreshment Facilities | Available Coffee shop Vending machines |
|---|---|
| ATM Machine | Available Located on concourse |
| Shops | Available Newsagent/Sweets Passport Photo Booth |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 0 No cycle parking |
| Type of Storage | |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Rail Replacement services operate from the main coach station as directed by Station Staff. |
Local buses and National Coach routes stop in bus station located at airport |
Station is within the Stansted Airport Terminal |
In Airport terminal |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Liverpool Street | Greater Anglia | 06:59 | 1 | On time |
| from Cambridge | CrossCountry | 07:07 | 2 | On time |
| from London Liverpool Street | Greater Anglia | 07:11 | 3 | On time |
| from London Liverpool Street | Greater Anglia | 07:30 | 1 | On time |
| from London Liverpool Street | Greater Anglia | 07:42 | 3 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Liverpool Street | Greater Anglia | 06:58 | 3 | On time |
| to London Liverpool Street | Greater Anglia | 07:15 | 1 | On time |
| to Birmingham New Street | CrossCountry | 07:21 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 07:28 | 3 | On time |
| to London Liverpool Street | Greater Anglia | 07:43 | 1 | On time |