Stowmarket station
Station Road East
Stowmarket
Suffolk
IP14 1RQ
Stowmarket Station can be found on Station Road East in Stowmarket as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Stowmarket Rail Station, connections for onwards travel, and live arrivals and departures information.
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Welcome to Stowmarket train station, a bustling hub of connectivity nestled within the charming Suffolk countryside. Whether you're a local commuter, a traveller exploring the picturesque East of England, or someone looking to journey further afield, Stowmarket station is well-equipped to serve as your gateway to various destinations. From the efficiency of its ticketing services to thoughtful accessibility features, Stowmarket station is both welcoming and accommodating.
Stowmarket station prides itself on providing comprehensive facilities and services to enhance your travel experience. The ticket office operates from 06:15 to 19:30 on weekdays, ensuring you can purchase or collect your tickets with ease. Featuring ticket machines with accessibility options and an induction loop, the station prioritizes inclusive travel for all passengers. Additionally, the availability of smartcards simplifies regular commutes.
For those in need of assistance, staff are on hand from 05:00 to 22:00 every day, and customer help points are strategically placed around the station. While luggage storage options are not available, the station is equipped with CCTV for your security. For a moment of relaxation, the waiting rooms are open from 05:30 to 20:00 on weekdays and offer a cozy spot to pass the time. Located next to the 'Steam' coffee shop, passengers can enjoy refreshments, including hot and cold drinks, snacks, and pastries.
Offering step-free access, Stowmarket station caters to passengers with varying mobility needs, although users should be prepared for a slight distance between platforms via the level crossing. Accessible toilets and seating areas further ensure a comfortable visit. Car parking is ample, with 328 spaces available, including 19 accessible spots, operated by National Car Parks Ltd.
When your journey takes you beyond the train station, options for onward travel abound. Rail replacement services conveniently pick up passengers right outside the main entrance on Prentice Road. While the station does not offer direct access to cycle hire, cycling enthusiasts will appreciate ample bicycle storage with covered racks and stands throughout the facility.
Stowmarket station opens up a world of destinations for both daily commuters and adventurous explorers. Whether you're catching a train to the hustle and bustle of London Liverpool Street or heading for a coastal retreat to Felixstowe, options are plentiful. Explore historical sites with a journey to Norwich or enjoy the academic air of Cambridge. If business or pleasure takes you further, travel seamlessly to Stansted Airport for an international adventure.
Stowmarket train station embodies the perfect blend of small-town charm and strategic connectivity. With its diverse range of facilities, transport options, and popular routes, it caters to the needs of every traveller. As always, planning your journey in advance is highly recommended, particularly if assistance is required due to mobility needs or tight schedules. With online booking available, your next travel adventure is just a few clicks away. Why wait? Experience all that Stowmarket and beyond has to offer!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from information point Yes - from ticket office Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. | ||||||
| Luggage storage | No | ||||||
| Lost property | None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. Step free access between platforms is available via the level crossing, although some wheelchair users or customers with restricted mobility may find this route difficult as there is a distance of approximately 600 metres between the two platforms. Wheelchair users or customers with restricted mobility are therefore advised to access the station via Creeting Road West for journeys towards Ipswich and London, or via Prentice Road when heading towards Cambridge, and Norwich. Changing between platforms may take longer than expected due to the level crossing having barriers down, so please allow sufficient time if you are changing trains here. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. | ||||||
| Ticket barriers and gates | No | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms |
The waiting rooms are located in the station buildings on Platform 1 (for trains towards Ipswich and London) in between the ticket machine and the footbridge, and next to the 'Steam' coffee shop on Platform 2 (for trains towards Cambridge, and Norwich). | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | 19 | ||||||
| Accessible car park equipment | True None | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. | ||||||
| Toilets | Yes Male and female toilets are located on Platform 2 (for trains towards Cambridge, and Norwich), between the waiting room and the side entrance. An accessible toilet is available for radar key holders, located adjacent to the cycle stands and lockers on Platform 2. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:30 - 20:00Saturday 05:30 - 19:00Sunday 08:30 - 19:00 |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms |
The waiting rooms are located in the station buildings on Platform 1 (for trains towards Ipswich and London) in between the ticket machine and the footbridge, and next to the 'Steam' coffee shop on Platform 2 (for trains towards Cambridge, and Norwich). | ||||||
|---|---|---|---|---|---|---|---|
| Seating area | Yes | ||||||
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | National Car Parks Ltd | ||||||||||||||||||
| Car Parking Availability |
| ||||||||||||||||||
| Spaces | 328 | ||||||||||||||||||
| Accessible spaces | 19 | ||||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||
| Parking charges |
| ||||||||||||||||||
| Refreshment Facilities | Available 'Steam' coffee shop serving hot and cold drinks, newspapers, confectionary, and pastries Self-service vending machine providing cold drinks and snacks |
|---|---|
| ATM Machine | Available |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 88 There are five cycle stands next to the stepped entrance on to Platform 1 (for trains towards Ipswich and London) from the carpark off Creeting Road West. There are also two cycle lockers under the footbridge steps on Platform 1 as well as a further 14 cycle stands on the same platform, which are located under the canopy towards the level crossing. In addition, there are four cycle stands and a sheltered cycle parking area providing 30 spaces in the carpark accessed from Prentice Road, next to the taxi office. A further four cycle stands and two cycle lockers are outside the toilets on Platform 2 (for trains towards Cambridge, and Norwich). |
| Type of Storage | Lockers, Stands, Racks, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement bus services pick up and drop off outside the main station entrance, which is accessed from Prentice Road. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Norwich | Greater Anglia | 06:58 | 1 | 07:04 |
| from Ipswich | Greater Anglia | 07:09 | 2 | On time |
| from London Liverpool Street | Greater Anglia | 07:17 | 2 | On time |
| from Norwich | Greater Anglia | 07:28 | 1 | On time |
| from Cambridge | Greater Anglia | 07:45 | 1 | On time |
| from London Liverpool Street | Greater Anglia | 07:50 | 2 | On time |
| from Norwich | Greater Anglia | 07:58 | 1 | On time |
| from Ipswich | Greater Anglia | 08:09 | 2 | On time |
| from London Liverpool Street | Greater Anglia | 08:16 | 2 | On time |
| from Norwich | Greater Anglia | 08:28 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Liverpool Street | Greater Anglia | 06:59 | 1 | 07:05 |
| to Cambridge | Greater Anglia | 07:10 | 2 | On time |
| to Norwich | Greater Anglia | 07:18 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 07:29 | 1 | On time |
| to Ipswich | Greater Anglia | 07:46 | 1 | On time |
| to Norwich | Greater Anglia | 07:50 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 07:59 | 1 | On time |
| to Peterborough | Greater Anglia | 08:10 | 2 | On time |
| to Norwich | Greater Anglia | 08:17 | 2 | On time |
| to London Liverpool Street | Greater Anglia | 08:28 | 1 | On time |