Stratford International station
International Way
Stratford
Greater London
E20 1YY
Stratford International Station can be found on International Way in Stratford as shown on the map, and is operated by High Speed 1.
Read on for more information about the facilities and help available at Stratford International Rail Station, connections for onwards travel, and live arrivals and departures information.
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Welcome to Stratford International train station—one of London’s significant transport hubs. This modern facility is not just a gateway to the rest of the UK, but also a key point of access to the bustling areas surrounding the Olympic Park. Whether you're heading towards historic Canterbury or the coastal charm of Margate, Stratford International provides easy connections for travelers and commuters alike.
The station is well-equipped with facilities to make your journey comfortable and efficient. The ticket office operates from 06:15 to 22:00 on weekdays and Saturdays, and from 09:30 to 17:30 on Sundays, complemented by ticket machines that accommodate all travelers, including those with disabilities. If you're collecting pre-purchased tickets, simply head to one of the designated machines. Located in the booking hall, these machines are designed for accessibility, ensuring ease for all travelers.
For passenger assistance, customers can seek help from various help points throughout the station, whether it's from the staff, information points, or through announcements displayed on numerous screens. While there isn’t luggage storage available, Stratford International remains a secure station with comprehensive CCTV coverage.
If you have some time before your train, indulge in a cup of coffee at the refreshment facilities or grab essentials from WH Smiths. The station also features ATMs for your convenience. However, if you're planning to bring your own bicycle, you’ll find 66 stands available for bike parking, albeit at your own risk.
Ensuring accessibility is a core aim of Stratford International. The station offers step-free access throughout, including lifts connecting all platforms. Accessible toilets and ticket machines make the station inclusive, and passengers can request assistance up to two hours before their travel through the Passenger Assist service.
Stratford International is not just about trains; it's a multimodal transport hub. Situated near the Docklands Light Railway (DLR), passengers can easily connect to the London Underground and explore a vast range of destinations. Taxis are readily accessible at the Westfield Shopping Centre entrance, and if there are any disruptions, a rail replacement service operates from the station forecourt.
With links to various popular destinations, Stratford International serves as a starting point for many travelers. Head to the heart of London at London St Pancras International, or venture outwards to cities like Ebbsfleet, Canterbury, and Ashford. Whether you're looking to experience the historical richness of Rochester or the seaside beauty of Margate, the station connects you to numerous routes.
Stratford International is more than just a train station—it's a vital link to adventure and exploration. With easy access to local and international destinations, a wide range of amenities, and a commitment to accessibility, it’s no wonder this station is a favorite among travelers. So, next time you’re planning a getaway or commute, consider booking your tickets here to experience what makes Stratford International stand out.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes booking hall | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point Yes - from information point Yes - from ticket office | ||
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Customer information | DepartureScreens ArrivalScreens Announcements | ||
Staff help available |
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Customer help points | Yes | ||
Customer services notes | 0345 322 7021 | ||
Luggage storage | No | ||
Lost property | Southeastern Customer Services | ||
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available throughout the whole station. Step free access to all platforms via lifts.Pedestrian access to the international station from the regional station either via Westfield shopping centre or the roadway to the second entrance. |
Ticket barriers and gates | Yes |
Accessible ticket machines | Yes booking hall |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | Yes |
Waiting rooms | on platform |
Seating area | Yes |
Wheelchairs available | Yes |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | Yes |
Accessible spaces | None |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes Booking Hall |
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Accessible Toilets | Yes |
Baby Changing | Yes |
Waiting rooms | on platform |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | Available coffee shop |
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ATM Machine | Available |
Shops | Available WH Smiths |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 66 You may leave your cycle in the rack provided however you do so at your own risk. Within car park and alongside station entrance |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Station Forecourt |
Taxis are available from the Westfield Shopping Centre entrance. |
Docklands Light Railway is available at the station for onward connection to London Underground and DLR stations. |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Broadstairs | Southeastern | 06:56 | 2 | On time |
from Margate | Southeastern | 07:00 | 2 | On time |
from London St Pancras (Intl) | Southeastern | 07:14 | 3 | On time |
from Sandwich | Southeastern | 07:16 | 2 | On time |
from London St Pancras (Intl) | Southeastern | 07:27 | 3 | On time |
from Faversham | Southeastern | 07:27 | 2 | On time |
from Margate | Southeastern | 07:34 | 2 | On time |
from Maidstone West | Southeastern | 07:38 | 2 | On time |
from Ramsgate | Southeastern | 07:46 | 2 | On time |
from London St Pancras (Intl) | Southeastern | 07:46 | 3 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London St Pancras (Intl) | Southeastern | 06:57 | 2 | On time |
to London St Pancras (Intl) | Southeastern | 07:01 | 2 | On time |
to Dover Priory | Southeastern | 07:15 | 3 | On time |
to London St Pancras (Intl) | Southeastern | 07:17 | 2 | On time |
to Ramsgate | Southeastern | 07:27 | 3 | On time |
to London St Pancras (Intl) | Southeastern | 07:28 | 2 | On time |
to London St Pancras (Intl) | Southeastern | 07:35 | 2 | On time |
to London St Pancras (Intl) | Southeastern | 07:39 | 2 | On time |
to London St Pancras (Intl) | Southeastern | 07:47 | 2 | On time |
to Margate | Southeastern | 07:48 | 3 | On time |