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About Strawberry Hill (STW) Train Station

Station managed by: South Western Railway

Strawberry Hill station
Wellesley Road
Twickenham
Greater London
TW2 5SQ

Strawberry Hill Station can be found on Wellesley Road in Twickenham as shown on the map, and is operated by South Western Railway.

Read on for more information about the facilities and help available at Strawberry Hill Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Strawberry Hill Station

Discovering Strawberry Hill Train Station

Nestled in the leafy suburbs of south-west London, Strawberry Hill train station offers a charming and convenient starting point for your rail journeys. Despite its quaint setting, it provides a range of essential amenities and strong links to numerous destinations. Whether you're a local resident or a visitor exploring this picturesque part of the capital, the station caters to various needs, making travel both seamless and pleasant.

Facilities and Amenities

Strawberry Hill is a station where practicality meets a touch of historic charm. Travelers can purchase tickets and collect them via the available ticket machines. Open from early morning, the ticket office is manned every day of the week, though hours are shorter during the weekends. Ticket machines are equipped to handle Disabled Persons Railcard discounts, ensuring accessibility for all.

Platforms are fitted with accessible ticket machines and customer help points, though it is important to note that there might be no staff assistance at the station. However, the presence of smartcard validators makes entry and exit straightforward for regular commuters using contactless smartcards.

Although the waiting room is currently under refurbishment, there's a seating area on Platform 2 where you can relax until your train arrives. For those in need of a caffeine fix or a quick snack, the station features a coffee shop on Platform 2, providing a delightful pause in a busy day. While the station lacks toilets and baby-changing facilities, its clean and open environment compensates for these limitations.

Onward Travel Options

Strawberry Hill station is perfectly positioned for those needing onward travel services. For routes disrupted by rail issues, there is a well-organized rail replacement service with specific bus stops designated for travelers between Teddington and Twickenham. Not to forget, a dedicated taxi office is conveniently located on Platform 2, allowing for easy planning for further travel. Bus services connect the station to local destinations, with more details accessible in printable format to aid in planning your journey.

Popular Travel Routes

This station is an excellent gateway to some popular destinations across London and beyond. Commence your journey with a breeze to central hubs such as London Waterloo or Vauxhall, both well-served routes for commuters. You can opt for a local delight by heading to Kingston, a vibrant area for shopping and culture, or enjoy a leisurely trip to historic Richmond.

For sport enthusiasts or those intrigued by tennis, the renowned grounds are just a ride away at Wimbledon. If retail therapy calls in the heart of London, link conveniently to destinations like Clapham Junction, a critical interchange with numerous options. Meanwhile, closer to home, travelers can connect to the charming suburban feel of Twickenham or explore the nearby Teddington.

Embarking on Your Journey

Strawberry Hill train station may be smaller compared to some of London's sprawling hubs, but it provides essential links and facilities for comfortable and efficient travel. From purchasing tickets and seeking information, to the coffee breaks in between, Strawberry Hill ensures that your journey begins or ends on a high note. As you plan your travels, consider making this picturesque station your go-to stop — it may not have all the bells and whistles, but it certainly carries the essence of smooth, suburban travel.

Strawberry Hill Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:15 to 13:00
Saturday:08:00 to 14:45
Sunday:09:30 to 13:00
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsYes
Information available from staff

Yes - from information point

Customer informationNo
Staff help availableThere is no staff help available at Strawberry Hill
Customer help pointsYes
Customer services notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage storageNo
Lost property
Monday to Friday:07:30 to 19:00

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Ramp at approx 1:14 gradient to Platform 1 (for trains towards London Waterloo via Wimbledon). Short unevenly-graded floor at approx 1:10 gradient to Platform 2 (for trains towards London Waterloo via Richmond). Step-free access between platforms via full-barrier level crossing.

Ticket barriers and gatesNo
Accessible ticket machinesYes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting rooms
Monday to Sunday:

Platform 2 - Currently being refurbished.

Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help availableThere is no staff help available at Strawberry Hill
Customer Help Points and Meeting PointYes
Helpline

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

ToiletsNo
Accessible ToiletsNo
Baby ChangingNo
Waiting rooms
Monday to Sunday:

Platform 2 - Currently being refurbished.

Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesAvailable

Coffee shop on Platform 2 selling hot/cold drinks and snacks.

ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable

Find WiFi Hotspots around Strawberry Hill station

Bicycle Storage
Spaces16

Booking hall

Type of StorageStands,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Strawberry Hill Station

All you need to know about Strawberry Hill's links with other modes of transport, including local bus services, taxis, care hire & more

To Twickenham: Waldegrave Road bus stop SH (Opp. St Marys University)

To Teddington: Waldegrave Road bus stop SN (outside St Marys University)

This is for services between Teddington and Twickenham ONLY

For through services to and from Shepperton from/to Twickenham - next to level crossing

Journeys starting or finishing at Strawberry Hill: Wellesley Road by station entrance

There is a taxi office on platform 2.

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Strawberry Hill Station

Want to check the latest departures and arrivals into Strawberry Hill station? Find live information for the next trains departing and arriving at the station below.