Surbiton station
Victoria Road
Surbiton
Greater London
KT6 4PE
Surbiton Station can be found on Victoria Road in Surbiton as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Surbiton Rail Station, connections for onwards travel, and live arrivals and departures information.
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Surbiton Station, a key hub in southwest London, offers efficient access to a host of destinations near and far. Nestled in the Royal Borough of Kingston upon Thames, this station combines modern amenities with convenience, making it an ideal starting point for various journey types. Whether you're traveling to the bustling heart of London or exploring charming towns nearby, Surbiton serves as your gateway. Before you start your trip, let’s dive into what makes Surbiton Station a choice destination for travellers.
The station is equipped with a ticket office with generous opening hours, available from 06:30 to 20:30 on weekdays, slightly reduced on weekends. For those purchasing tickets in advance, online purchase and collection through ticket machines is also streamlined at Surbiton Station. Accessibility is prioritized with facilities such as induction loops, ramps for train access, and accessible ticket machines ensuring everyone can travel with ease. South Western Railway's smartcard system includes issuance and validation, offering a seamless travel experience.
Surbiton Station caters to a diverse range of needs with partial step-free access via lifts and accessible toilets. Although the rear South Bank entrance lacks step-free access, assistance is always available. Multiple customer help points are situated throughout, ensuring travelers receive the support they need. Additionally, bicycle storage facilities provide secure spaces equipped with CCTV, accommodating up to 330 bicycles.
Surbiton's connectivity extends beyond railway lines. With replacements easily accessible from the station forecourt, you're assured continuity even during disruptions. The station’s taxi rank is conveniently located on Victoria Road, ensuring ease of onward travel. By bus, various local routes and information are readily accessible, making planning your subsequent journey straightforward and stress-free.
Looking for inspiration? Surbiton offers swift connections to pivotal locations—whether it's a direct train from Surbiton to London Waterloo or another destination. Visitors can easily access Wimbledon, Clapham Junction, and Thams Ditton, ideal for both daily commutes and leisurely exploration. Venturing further afield? Surbiton connects to Vauxhall, Woking, and even Gatwick Airport, great news for frequent flyers. Spanning urban excitement to countryside charm, your options are practically limitless when traveling from Surbiton.
Surbiton Station offers more than just convenience; it's a window to countless destinations across the UK, nestled with user-friendly amenities and accessibility. Whether planning a swift city escape or a serene countryside retreat, your journey begins here. With tickets at your fingertips—online or at the station, seamless transitions between modes of transportation, and a plethora of appealing destinations, Surbiton stands ready to get you moving. Why wait? Explore the starting point of your next adventure today.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||||||
| Luggage storage | No | ||||||
| Lost property |
None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. Step-free category B2 station - This station has step-free access from the main entrance to all platforms via lifts. There is no step-free access from the rear (South Bank) entrance. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | Yes |
| Waiting rooms | |
| Seating area | Yes |
| Wheelchairs available | Yes |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | 6 |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. |
| Toilets | Yes The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Surbiton Car Park (Upside and Downside) | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | None | ||||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||||
| Spaces | 446 | ||||||||||||||||||||
| Accessible spaces | 6 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available A café on both platforms |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available Find WiFi Hotspots around Surbiton station |
| Bicycle Storage | |
|---|---|
| Spaces | 330 Secure area |
| Type of Storage | Compounds, |
| Sheltered | Yes |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Station forecourt off Victoria road |
Taxi Rank on the Victoria Road forecourt |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Waterloo | South Western Railway | 06:25 | 4 | On time |
| from Woking | South Western Railway | 06:27 | 1 | On time |
| from Hampton Court | South Western Railway | 06:30 | 1 | On time |
| from London Waterloo | South Western Railway | 06:35 | 4 | On time |
| from Alton | South Western Railway | 06:36 | 1 | On time |
| from Basingstoke | South Western Railway | 06:39 | 2 | On time |
| from Guildford | South Western Railway | 06:40 | 1 | On time |
| from London Waterloo | South Western Railway | 06:44 | 4 | 06:47 This train has been delayed by train crew being delayed |
| from London Waterloo | South Western Railway | 06:57 | 4 | On time |
| from Woking | South Western Railway | 06:56 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Guildford | South Western Railway | 06:26 | 4 | On time |
| to London Waterloo | South Western Railway | 06:28 | 1 | On time |
| to London Waterloo | South Western Railway | 06:31 | 1 | On time |
| to Hampton Court | South Western Railway | 06:36 | 4 | On time |
| to London Waterloo | South Western Railway | 06:36 | 1 | On time |
| to London Waterloo | South Western Railway | 06:40 | 2 | On time |
| to London Waterloo | South Western Railway | 06:41 | 1 | On time |
| to Woking | South Western Railway | 06:44 | 4 | 06:47 This train has been delayed by train crew being delayed |
| to Guildford | South Western Railway | 06:57 | 4 | On time |
| to London Waterloo | South Western Railway | 06:57 | 1 | On time |