Swale station
Sheppey Way
near Sittingbourne
Kent
ME9 8SS
Swale Station can be found on Sheppey Way in near Sittingbourne as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Swale Rail Station, connections for onwards travel, and live arrivals and departures information.
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Swale Train Station, located in Kent, England, throws open its doors to myriad travel opportunities across the UK. While it might be quaint and compact, this station serves as an essential hub for those wishing to explore the charming settings of Kent and beyond. Whether you're a regular commuter or an adventitious traveler, Swale station’s simplicity offers ease for every journey.
Despite lacking a ticket office, Swale Train Station is equipped with ticket machines for seamless travel bookings and collections. These machines cater to all, including accessibility for disabled travelers as they're conveniently located by the entrance to platform 1. With the absence of smartcard facilities, travelers benefit from traditional ticketing methods and innovative online purchase options, ensuring they're set for their journey with no hassle.
Travelers seeking assistance will find help points at the station alongside information via departure screens and announcements. While Swale doesn’t have a manned information desk, Southeastern Customer Services is just a phone call away at 0345 322 7021. CCTV surveillance ensures the safety and security of the station’s premises.
The station provides step-free access, making it partially amenable for those with mobility issues. Although Swale is unstaffed, there are trained staff present on trains to aid in the boarding and alighting process, along with a mobile Assistance Team ready to ensure all customers are catered to. The facility lacks amenities like waiting rooms, refreshments, or restrooms, calling for a more streamlined experience focused solely on transit.
Swale Train Station isn’t the final stop on your journey but a stepping stone to your next destination. In terms of onward travel, the station supports rail replacement services toward Sittingbourne and Sheerness, ensuring connectivity even during service interruptions. Although there are no direct local bus services, detailed travel planning information can be accessed here.
From Swale, traverse towards some of the most captivating, bustling locations. Take a trip from Swale to London St Pancras International and fall in love with the city's blend of cutting-edge modernity and rich history. Alternatively, visit the picturesque Sheerness-On-Sea, a train ride from Swale that offers a taste of England’s serene coastlines. Travelers may also journey to Canterbury West, steeped in medieval charm, providing a perfect blend of solace and stories of yesteryears.
Other travel options encompass routes to local treasures and urban centers such as Faversham, Gillingham, and Chatham. Each destination adorned with its unique offerings, beckoning exploration.
Whether you’re mapping out your next great adventure, heading on a work-related expedition, or simply seeking respite in the countryside, Swale Train Station serves as your significant partner in travel. Amidst the absence of various modern-day conveniences, Swale continues to deliver a delightful, fuss-free travel experience.
In conclusion, Swale Train Station might not offer the lavish functionalities of larger terminals, yet it promises a straightforward, easy-to-navigate, and practical travel experience. Its quintessential nature leaves room for simplicity over complexity, allowing you to focus fully on the delightful journeys that await beyond its platforms. Embark on your journey from Swale today, where each train promises a story untold and a destination undiscovered.
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Swale, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes by entrance to platform 1 |
| Induction loop | Yes |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | Yes - from help point | ||
|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||
| Staff help available |
| ||
| Customer help points | Yes | ||
| Customer services notes | 0345 322 7021 | ||
| Luggage storage | No | ||
| Lost property | Southeastern Customer Services | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Ramp access to single platform. Unstaffed station. There are no station staff but there are staff to assist on the trains. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes by entrance to platform 1 |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Swale |
| Seating area | No |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Swale |
|---|---|
| Seating area | No |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
|
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Sheerness-on-Sea | Southeastern | 07:56 | 1 | 07:53 |
| from Sittingbourne | Southeastern | 08:02 | 1 | On time |
| from Sheerness-on-Sea | Southeastern | 08:56 | 1 | On time |
| from Sittingbourne | Southeastern | 09:00 | 1 | On time |
| from Sittingbourne | Southeastern | 09:32 | - | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Sittingbourne | Southeastern | 07:56 | 1 | On time |
| to Sheerness-on-Sea | Southeastern | 08:02 | 1 | On time |
| to Sittingbourne | Southeastern | 08:56 | 1 | On time |
| to Sheerness-on-Sea | Southeastern | 09:00 | 1 | On time |
| to Sheerness-on-Sea | Southeastern | 09:32 | - | On time |