The Hawthorns station
Halfords Lane
West Bromwich
West Midlands
B66 2HB
The Hawthorns Station can be found on Halfords Lane in West Bromwich as shown on the map, and is operated by West Midlands Railway.
Read on for more information about the facilities and help available at The Hawthorns Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the heart of the Black Country, The Hawthorns train station serves as a vital transit point for locals and visitors alike. Whether you're a seasoned commuter or an occasional traveler, understanding a station's amenities and services can make your journey smoother and more enjoyable.
When it comes to ticketing at The Hawthorns station, convenience is key. The station is equipped with ticket machines where you can collect tickets bought online, though it's worth noting that these machines are not accessible for everyone as there are no specially designed ones for individuals with mobility impairments.
In terms of customer service, there are help points available both at the ticket office and on the platforms. The staff is on hand during select hours from Monday to Saturday, ready to assist with any inquiries. If you need further assistance, the contact center is just a call away, operating every day except Christmas Day and Boxing Day.
The station's amenities, designed with accessibility in mind, include step-free access to all platforms, a noteworthy concern for travelers with limited mobility. Although there aren’t any wheelchairs or accessible toilets, there is a designated seating area available for resting. For those who drive to the station, a spacious car park operated by Transport for West Midlands offers free parking with 12 accessible spaces.
The Hawthorns provides several onward travel options for those either arriving at or departing from the station. For rail replacement services, travelers will find stops conveniently located on Halfords Lane. If taxis are more your speed, local companies like Cedar, Bearwood, and Redline are readily available and provide reliable service.
Bus links are ample, ensuring you can reach your chosen destination with ease. For those looking to plan their journey in detail, printable schedules are available online to facilitate a seamless transit experience.
If you're planning a trip from The Hawthorns, there are numerous popular destinations to consider. For city explorers, the vibrant streets of Birmingham beckon with routes to Birmingham Moor Street and Birmingham Snow Hill, enhancing both leisure and business travel plans in the bustling city center. The tranquility of Stratford-Upon-Avon or the cultural richness of the Jewellery Quarter are just a short ride away. If you prefer suburban charm, head toward Stourbridge or Rowley Regis. For detailed train times to places like Birmingham New Street or Solihull, ample information is accessible online.
Whether its comprehensive accessibility or a variety of onward travel options, The Hawthorns train station is truly geared to meet the needs of every traveler. Each aspect is designed with care and attention, providing an inviting and efficient transit hub for all. When you’re ready to set off on your next adventure, consider booking your journey from The Hawthorns, where convenience meets comfort, and every route holds the promise of a new discovery.
Ticket Office | |||||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||||
Accessible ticket machines | No | ||||||||
Induction loop | Yes | ||||||||
Smartcards | |||||||||
Smartcards issued at this station | No | ||||||||
Smartcard validators | No |
Information available from staff | Yes - from help point Yes - from ticket office | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **The Hawthorns Station is accredited by the Secure Station Scheme** | ||||||
Luggage storage | No | ||||||
Lost property | None | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. | ||||||
Ticket barriers and gates | No | ||||||
Accessible ticket machines | No | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | No | ||||||
Waiting rooms | There is no waiting room office at The Hawthorns | ||||||
Seating area | Yes | ||||||
Wheelchairs available | No | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | No | ||||||
Accessible spaces | 12 | ||||||
Accessible car park equipment | True None | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at The Hawthorns |
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Seating area | Yes |
1st Class Lounge | No |
Station Car Park | |||
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Operator | Transport for West Midlands | ||
Car Parking Availability | |||
Spaces | 182 | ||
Accessible spaces | 12 | ||
Accessible car park equipment | Yes | ||
Car park CCTV | No | ||
Parking charges |
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Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 20 Cycle storage lockers are available upon application. |
Type of Storage | Stands, Lockers, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement vehicles will operate from the bus stops on Halfords Lane, adjacent to the station car park. Please check your destination before boarding. Please click here for walking directions from the station to the rail replacement bus stop. |
Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122 |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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from Whitlocks End | West Midlands Trains | 10:23 | 1 | On time |
from Kidderminster | West Midlands Trains | 10:23 | 2 | On time |
from Worcester Foregate Street | West Midlands Trains | 10:38 | 2 | On time |
from Dorridge | West Midlands Trains | 10:38 | 1 | On time |
from Stratford-upon-Avon | West Midlands Trains | 10:53 | 1 | On time |
from Kidderminster | West Midlands Trains | 10:53 | 2 | On time |
from Worcester Foregate Street | West Midlands Trains | 11:08 | 2 | On time |
from Stratford-upon-Avon | West Midlands Trains | 11:08 | 1 | On time |
from Whitlocks End | West Midlands Trains | 11:23 | 1 | On time |
from Kidderminster | West Midlands Trains | 11:23 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Kidderminster | West Midlands Trains | 10:23 | 1 | On time |
to Stratford-upon-Avon | West Midlands Trains | 10:23 | 2 | On time |
to Stratford-upon-Avon | West Midlands Trains | 10:38 | 2 | On time |
to Worcester Foregate Street | West Midlands Trains | 10:38 | 1 | On time |
to Kidderminster | West Midlands Trains | 10:53 | 1 | On time |
to Whitlocks End | West Midlands Trains | 10:53 | 2 | On time |
to Dorridge | West Midlands Trains | 11:08 | 2 | On time |
to Worcester Foregate Street | West Midlands Trains | 11:08 | 1 | On time |
to Kidderminster | West Midlands Trains | 11:23 | 1 | On time |
to Stratford-upon-Avon | West Midlands Trains | 11:23 | 2 | On time |