This websites requires JavaScript to work. It looks like your browser doesn't support JavaScript, or has it turned off. Please try again with JavaScript support.

About The Hawthorns (THW) Train Station

Station managed by: West Midlands Railway

The Hawthorns station
Halfords Lane
West Bromwich
West Midlands
B66 2HB

The Hawthorns Station can be found on Halfords Lane in West Bromwich as shown on the map, and is operated by West Midlands Railway.

Read on for more information about the facilities and help available at The Hawthorns Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to The Hawthorns? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about The Hawthorns Station

Welcome to The Hawthorns Train Station

Nestled in the heart of the Black Country, The Hawthorns train station serves as a vital transit point for locals and visitors alike. Whether you're a seasoned commuter or an occasional traveler, understanding a station's amenities and services can make your journey smoother and more enjoyable.

Facilities and Amenities at The Hawthorns

When it comes to ticketing at The Hawthorns station, convenience is key. The station is equipped with ticket machines where you can collect tickets bought online, though it's worth noting that these machines are not accessible for everyone as there are no specially designed ones for individuals with mobility impairments.

In terms of customer service, there are help points available both at the ticket office and on the platforms. The staff is on hand during select hours from Monday to Saturday, ready to assist with any inquiries. If you need further assistance, the contact center is just a call away, operating every day except Christmas Day and Boxing Day.

The station's amenities, designed with accessibility in mind, include step-free access to all platforms, a noteworthy concern for travelers with limited mobility. Although there aren’t any wheelchairs or accessible toilets, there is a designated seating area available for resting. For those who drive to the station, a spacious car park operated by Transport for West Midlands offers free parking with 12 accessible spaces.

Onward Travel Options

The Hawthorns provides several onward travel options for those either arriving at or departing from the station. For rail replacement services, travelers will find stops conveniently located on Halfords Lane. If taxis are more your speed, local companies like Cedar, Bearwood, and Redline are readily available and provide reliable service.

Bus links are ample, ensuring you can reach your chosen destination with ease. For those looking to plan their journey in detail, printable schedules are available online to facilitate a seamless transit experience.

Popular Routes from The Hawthorns

If you're planning a trip from The Hawthorns, there are numerous popular destinations to consider. For city explorers, the vibrant streets of Birmingham beckon with routes to Birmingham Moor Street and Birmingham Snow Hill, enhancing both leisure and business travel plans in the bustling city center. The tranquility of Stratford-Upon-Avon or the cultural richness of the Jewellery Quarter are just a short ride away. If you prefer suburban charm, head toward Stourbridge or Rowley Regis. For detailed train times to places like Birmingham New Street or Solihull, ample information is accessible online.

In Closing

Whether its comprehensive accessibility or a variety of onward travel options, The Hawthorns train station is truly geared to meet the needs of every traveler. Each aspect is designed with care and attention, providing an inviting and efficient transit hub for all. When you’re ready to set off on your next adventure, consider booking your journey from The Hawthorns, where convenience meets comfort, and every route holds the promise of a new discovery.

The Hawthorns Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday:07:00 to 13:00
Friday:07:00 to 17:00
Saturday:09:00 to 16:00
Sunday:
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesNo
Induction loopYes
Smartcards
Smartcards issued at this stationNo
Smartcard validatorsNo
Information available from staff

Yes - from help point

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Monday:07:00 to 13:00
Friday:07:00 to 17:00
Saturday:09:00 to 16:00
Customer help pointsYes
Customer services notes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**The Hawthorns Station is accredited by the Secure Station Scheme**

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Ticket barriers and gatesNo
Accessible ticket machinesNo
Induction loopYes
Ramp for train accessYes
Accessible ToiletsNo
Waiting roomsThere is no waiting room office at The Hawthorns
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spaces12
Accessible car park equipmentTrue

None

Staff Help
Staff help available
Monday:07:00 to 13:00
Friday:07:00 to 17:00
Saturday:09:00 to 16:00
Customer Help Points and Meeting PointYes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

ToiletsYes

The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.

Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at The Hawthorns
Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorTransport for West Midlands
Car Parking Availability
Spaces182
Accessible spaces12
Accessible car park equipmentYes
Car park CCTVNo
Parking charges
FreeTrue
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesNo
Public Wi-FiNo
Bicycle Storage
Spaces20

Cycle storage lockers are available upon application.

Type of StorageStands, Lockers,
ShelteredNo
CCTVYes
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from The Hawthorns Station

All you need to know about The Hawthorns's links with other modes of transport, including local bus services, taxis, care hire & more

Rail replacement vehicles will operate from the bus stops on Halfords Lane, adjacent to the station car park.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from The Hawthorns Station

Want to check the latest departures and arrivals into The Hawthorns station? Find live information for the next trains departing and arriving at the station below.