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About Thornaby (TBY) Train Station

Station managed by: TransPennine Express

Thornaby station
Mandale Road
Thornaby
Cleveland
TS17 6AW

Thornaby Station can be found on Mandale Road in Thornaby as shown on the map, and is operated by TransPennine Express.

Read on for more information about the facilities and help available at Thornaby Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Thornaby? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Thornaby Station

Welcome to Thornaby Train Station!

If you're planning a journey that takes you through Thornaby, you'll find it to be a station that's more than just a stop along the way. Located near the historical town of Stockton-on-Tees, Thornaby is a charming, yet bustling train station that ensures passengers have a comfortable and convenient experience. Whether you're a local commuter or a curious traveler, the station's facilities and travel connections make it a great hub for exploration.

Facilities and Amenities

Thornaby Train Station is well-equipped to ensure passengers have a smooth journey. The ticket office is open from 5:45 AM to 7 PM on weekdays and Saturdays, and from 9:15 AM to 4:45 PM on Sundays. This makes it easy to buy or collect tickets at your convenience. Additionally, ticket machines and accessible options ensure that buying and collecting tickets is an efficient task for everyone. The station also caters to those with physical impairments, offering step-free access throughout and accessible toilets. If help is needed with boarding or alighting trains, assistance is readily available, with ramps provided to aid access.

For a comfortable wait, the station offers heated seating and waiting rooms, open during ticket office hours, ensuring passengers can stay warm and relaxed before their train departs. There's a seating area to unwind, but it's important to note that regular amenities like refreshment facilities, ATMs, and stores are not available on-site, so it's advisable to plan ahead for any such needs.

Accessibility and Support

Accessibility at Thornaby Station is a priority, with ramps made available to ensure ease of boarding for all passengers. The station boasts an inductive loop in ticket machines for the hearing impaired, providing great assistance to those who may need it. There are customer help points strategically placed, ensuring that anyone in need of information or additional support can easily access assistance.

For bicycle enthusiasts, Thornaby offers 34 parking spaces plus rentable lockers. Although there are no cycle hire facilities, those traveling with their bikes can be assured of a place to safely store them. However, for those requiring cars, Thornaby Station provides 60 parking spaces, though car rental services are not available directly at the station.

Onward Travel Options

Whether you're continuing your journey across town or beyond, Thornaby Station ensures you stay connected. The nearby bus stops on Station Street serve as the pick-up points for rail replacement services, while taxis are conveniently located at the station entrance. Planning your onward trip is made easy with printable information on bus services, enabling you to explore local attractions seamlessly.

Popular Destinations

Thornaby Station is a gateway to numerous exciting destinations. From here, you can catch a train to vibrant urban centers like Newcastle and Leeds or explore nearby treasures such as York and Middlesbrough. If you fancy a coastal escape, consider taking the train to charming seaside towns like Redcar Central and Saltburn. There are also direct services to Darlington, Sunderland, and even the bustling Manchester Piccadilly and London Kings Cross stations, making Thornaby a versatile station that connects you to the best of what the UK has to offer.

With Thornaby Train Station offering such a diverse array of travel opportunities and excellent facilities, planning your next trip just got easier. Ensure your journey is comfortable and stress-free by making the most of Thornaby Station’s offerings, and embark on an adventure that meets your travel desires effortlessly!

Thornaby Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:05:45 to 19:00
Saturday:05:45 to 19:00
Sunday:09:15 to 16:45
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes
Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsNo
Information available from staff

Yes - from help point

Yes - from ticket office

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:45 to 19:00
Saturday:05:45 to 19:00
Sunday:09:15 to 16:45
Customer help pointsYes
Customer services notes

To speak to a member of our team, please call: 0345 600 1671.

Luggage storageNo
Lost property

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available throughout the whole station.

This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Ticket barriers and gatesNo
Accessible ticket machinesYes
Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting rooms
Monday to Friday:05:45 to 19:00
Saturday:05:45 to 19:00
Sunday:09:15 to 16:45

Seating is available within the booking hall, which is heated, during staffed hours.

Seating areaYes
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spaces4
Accessible car park equipmentTrue

Customers can purchase their car parking tickets via the APCOA Connect app or website.

Staff Help
Staff help available
Monday to Friday:05:45 to 19:00
Saturday:05:45 to 19:00
Sunday:09:15 to 16:45
Customer Help Points and Meeting PointYes
Helpline

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

ToiletsYes

A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).

Accessible ToiletsYes
Baby ChangingYes
Waiting rooms
Monday to Friday:05:45 to 19:00
Saturday:05:45 to 19:00
Sunday:09:15 to 16:45

Seating is available within the booking hall, which is heated, during staffed hours.

Seating areaYes
1st Class LoungeNo
Station Car Park
OperatorTransPennine Express
Car Parking Availability
Monday to Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours
Spaces60
Accessible spaces4
Accessible car park equipmentYes
Car park CCTVYes
Parking charges
Daily£3.10
Annual£365.00
Weekly£13.50
Monthly£46.00
Three_monthly£120.00
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable

Find WiFi Hotspots around Thornaby station

Bicycle Storage
Spaces34

 In addition 3 lockers are rentable from Stockton Council located in the Car Park.

On the approach road opposite the ticket office

Type of StorageRacks,
ShelteredYes
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Thornaby Station

All you need to know about Thornaby's links with other modes of transport, including local bus services, taxis, care hire & more

Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.

The nearest taxi rank is at the station entrance.

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Thornaby Station

Want to check the latest departures and arrivals into Thornaby station? Find live information for the next trains departing and arriving at the station below.