Thornton Heath station
Brigstock Road
Thornton Heath
Surrey
CR7 8RX
Thornton Heath Station can be found on Brigstock Road in Thornton Heath as shown on the map, and is operated by Southern.
Read on for more information about the facilities and help available at Thornton Heath Rail Station, connections for onwards travel, and live arrivals and departures information.
Ready to book your travel to Thornton Heath? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*
Nestled in south London, Thornton Heath Station offers a gateway to the bustling life of the capital and beyond. It's a place where your journey begins, whether you're commuting to work, heading for a day out in the city, or venturing further afield for leisure. Understanding the various facilities and connections available at the station can enrich your travel experience and make your journey smoother.
Thornton Heath Station is equipped with a wide range of facilities to ensure a convenient travel experience. The ticket office has generous opening hours throughout the week, with mornings starting as early as 6:15 AM on weekdays. Ticket machines are available, accommodating transactions, including those requiring Disabled Persons Railcard discounts. An induction loop system is in place for those needing hearing assistance. While step-free access ensures easy navigation throughout the station, it's worthy to note that wheelchairs are not available on-site.
For those needing assistance, staff is available from early morning until well past midnight. Help Points around the station offer easy access to assistance, whether you need help boarding a train or navigating around the station. It's always reassuring to know that direct support is on hand should you need it. There is, however, no luggage storage, so plan accordingly if you're carrying baggage.
Whether you're looking to explore the local area or continue your journey beyond, Thornton Heath offers several travel connections. Buses and rail replacement services are accessible, with comprehensive travel information available onsite to help you plot the next stage of your journey. Unfortunately, there are no cycling facilities, so cycling enthusiasts will need to look elsewhere for bicycle storage or hire.
Embark on an adventure with direct train routes from Thornton Heath to a selection of exciting destinations. Experience the heart of London by traveling to London Victoria or London Bridge. If you're in the mood for a West End show or a stroll around vibrant neighborhoods, Clapham Junction and Shepherd's Bush are excellent choices.
For more local explorations, the nearby stations of Battersea Park, Vauxhall, and East Croydon are just a train ride away. If you're planning a longer trip, the station's routes also connect you to distant yet appealing spots like Gatwick Airport. Remember, each journey can be easily planned and tickets can be purchased or collected right at the station, making Thornton Heath your ideal starting point for every adventure.
Thornton Heath Station serves not just as a transit point, but as the beginning of countless adventures. With a mix of modern facilities, accessibility options, and a network of connections across London and beyond, it's a station that caters to diverse travel needs. So whether you're a daily commuter or a curious explorer, let Thornton Heath be your portal to the wonders waiting in both local and broader destinations. Get ready to ride the rails and create new stories—happy travels!
Ticket Office | |||||||
---|---|---|---|---|---|---|---|
Ticket Office Opening hours |
| ||||||
Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
---|---|---|---|---|---|---|---|
Customer information | DepartureScreens Announcements | ||||||
Staff help available |
| ||||||
Customer help points | Yes | ||||||
Customer services notes | None | ||||||
Luggage storage | No | ||||||
Lost property | Southern | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
---|---|---|---|---|---|---|---|
Step-free access | Step free access is available throughout the whole station. This is a Category A station: This station has step-free access to all platforms. The Assistance Meeting Point is in the Booking Hall, near the cash machine. | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day. Alternatively, you can also arrange assistance by:
| ||||||
Accessible Toilets | No | ||||||
Waiting rooms | There is no waiting room office at Thornton Heath | ||||||
Seating area | Yes | ||||||
Wheelchairs available | No | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | Yes Located at the front of the station | ||||||
Accessible spaces | None | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
| ||||||
Customer Help Points and Meeting Point | Yes | ||||||
Helpline | Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
Toilets | Yes |
---|---|
Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Thornton Heath |
---|---|
Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | Available |
---|---|
ATM Machine | Available Located outside main entrance |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
---|---|
Public Wi-Fi | No |
Bicycle Storage | |
---|---|
Spaces | None |
Type of Storage | |
Sheltered | None |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Sutton (London) | Southern | 08:34 | 2 | On time |
from London Victoria | Southern | 08:40 | 1 | On time |
from Epsom Downs | Southern | 08:43 | 2 | On time |
from East Croydon | Southern | 08:47 | 2 | On time |
from Watford Junction | Southern | 08:52 | 1 | On time |
from London Victoria | Southern | 08:55 | 1 | On time |
from East Croydon | Southern | 09:00 | 2 | On time |
from Sutton (London) | Southern | 09:03 | 2 | On time |
from London Bridge | Southern | 09:05 | 1 | On time |
from London Victoria | Southern | 09:11 | 1 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London Victoria | Southern | 08:34 | 2 | On time |
to Sutton (London) | Southern | 08:40 | 1 | On time |
to London Victoria | Southern | 08:43 | 2 | On time |
to London Victoria | Southern | 08:48 | 2 | On time |
to East Croydon | Southern | 08:52 | 1 | On time |
to Epsom Downs | Southern | 08:55 | 1 | On time |
to London Bridge | Southern | 09:00 | 2 | On time |
to London Victoria | Southern | 09:03 | 2 | On time |
to East Croydon | Southern | 09:05 | 1 | On time |
to Sutton (London) | Southern | 09:11 | 1 | On time |