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About Thornton Heath (TTH) Train Station

Station managed by: Southern

Thornton Heath station
Brigstock Road
Thornton Heath
Surrey
CR7 8RX

Thornton Heath Station can be found on Brigstock Road in Thornton Heath as shown on the map, and is operated by Southern.

Read on for more information about the facilities and help available at Thornton Heath Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Thornton Heath Station

Welcome to Thornton Heath Station

Nestled in south London, Thornton Heath Station offers a gateway to the bustling life of the capital and beyond. It's a place where your journey begins, whether you're commuting to work, heading for a day out in the city, or venturing further afield for leisure. Understanding the various facilities and connections available at the station can enrich your travel experience and make your journey smoother.

Station Facilities and Accessibility

Thornton Heath Station is equipped with a wide range of facilities to ensure a convenient travel experience. The ticket office has generous opening hours throughout the week, with mornings starting as early as 6:15 AM on weekdays. Ticket machines are available, accommodating transactions, including those requiring Disabled Persons Railcard discounts. An induction loop system is in place for those needing hearing assistance. While step-free access ensures easy navigation throughout the station, it's worthy to note that wheelchairs are not available on-site.

Help and Support

For those needing assistance, staff is available from early morning until well past midnight. Help Points around the station offer easy access to assistance, whether you need help boarding a train or navigating around the station. It's always reassuring to know that direct support is on hand should you need it. There is, however, no luggage storage, so plan accordingly if you're carrying baggage.

Transport Connections

Whether you're looking to explore the local area or continue your journey beyond, Thornton Heath offers several travel connections. Buses and rail replacement services are accessible, with comprehensive travel information available onsite to help you plot the next stage of your journey. Unfortunately, there are no cycling facilities, so cycling enthusiasts will need to look elsewhere for bicycle storage or hire.

Destinations and Travel Inspiration

Embark on an adventure with direct train routes from Thornton Heath to a selection of exciting destinations. Experience the heart of London by traveling to London Victoria or London Bridge. If you're in the mood for a West End show or a stroll around vibrant neighborhoods, Clapham Junction and Shepherd's Bush are excellent choices.

For more local explorations, the nearby stations of Battersea Park, Vauxhall, and East Croydon are just a train ride away. If you're planning a longer trip, the station's routes also connect you to distant yet appealing spots like Gatwick Airport. Remember, each journey can be easily planned and tickets can be purchased or collected right at the station, making Thornton Heath your ideal starting point for every adventure.

Final Thoughts

Thornton Heath Station serves not just as a transit point, but as the beginning of countless adventures. With a mix of modern facilities, accessibility options, and a network of connections across London and beyond, it's a station that caters to diverse travel needs. So whether you're a daily commuter or a curious explorer, let Thornton Heath be your portal to the wonders waiting in both local and broader destinations. Get ready to ride the rails and create new stories—happy travels!

Thornton Heath Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:15 to 20:00
Saturday:06:40 to 21:00
Sunday:08:15 to 17:45
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:25 to 01:10
Saturday:05:25 to 01:10
Sunday:05:30 to 01:10
Customer help pointsYes
Customer services notesNone
Luggage storageNo
Lost property

Southern

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available throughout the whole station.

This is a Category A station: This station has step-free access to all platforms.

The Assistance Meeting Point is in the Booking Hall, near the cash machine.

Ticket barriers and gatesYes
Accessible ticket machinesYes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Induction loopYes
Ramp for train accessYes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.

Alternatively, you can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Textphone: 0800 138 1018

Accessible ToiletsNo
Waiting roomsThere is no waiting room office at Thornton Heath
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes

Located at the front of the station

Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:05:25 to 01:10
Saturday:05:25 to 01:10
Sunday:05:30 to 01:10
Customer Help Points and Meeting PointYes
Helpline

Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

ToiletsYes
Accessible ToiletsNo
Baby ChangingNo
Waiting roomsThere is no waiting room office at Thornton Heath
Seating areaYes
1st Class LoungeNo
Refreshment FacilitiesAvailable
ATM MachineAvailable

Located outside main entrance

ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
SpacesNone
Type of Storage
ShelteredNone
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Thornton Heath Station

All you need to know about Thornton Heath's links with other modes of transport, including local bus services, taxis, care hire & more

Please click the link for details regarding the rail replacement bus location.

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Live Departures and arrivals from Thornton Heath Station

Want to check the latest departures and arrivals into Thornton Heath station? Find live information for the next trains departing and arriving at the station below.