Tilbury Town station
St Andrews Road
Tilbury
Essex
RM18 7BJ
Tilbury Town Station can be found on St Andrews Road in Tilbury as shown on the map, and is operated by c2c.
Read on for more information about the facilities and help available at Tilbury Town Rail Station, connections for onwards travel, and live arrivals and departures information.
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Whether you're a daily commuter or an occasional traveler, Tilbury Town train station is more than just a stop along your journey. As one of the crucial nodes in the UK's rail network, it connects Essex to several key destinations, serving both local and long-distance travelers. Let’s explore the facilities and services available at this station, ensuring that your visit or transit is nothing short of efficient and smooth.
Tilbury Town station provides a variety of essential amenities to cater to travelers' needs. The ticket office operates from early morning to the evening, ensuring that you can sort out your travel tickets conveniently. If you prefer self-service, ticket machines are also available, including options for collecting tickets bought online.
Accessibility is a priority at Tilbury Town. There is step-free access throughout the station, elevators to both platforms, and accessible ticket machines. For those requiring additional assistance, staff help is available for substantial hours across the week. Furthermore, induction loops and accessible toilets are in place to support passengers with additional needs.
A notable mention is the robust support for Customer Information with departure screens and in-station announcements keeping you updated on schedules and changes. Although there is no waiting room or first-class lounge, this station provides basic yet adequate services, ensuring comfort during short stops.
The station's connectivity is enhanced by a range of onward travel options. While regular taxis aren’t available directly at the station, a rail replacement service operates from stops outside the entrance to Platform 2 whenever there are service disruptions. Planning a bus journey or exploring other local transport options can be simple with resources provided in a printable format here.
The practicality of these connections makes Tilbury Town a valuable starting point for local trips or more extended journeys, highlighting its importance within the regional and national transport network.
Tilbury Town station is a gateway to various exciting destinations. Head over to Grays for a quick journey, or venture into London with a trip to Fenchurch Street. Other nearby popular stations include Barking and West Ham, ideal for commuters heading into the city.
For those looking to indulge in shopping or leisure, Chafford Hundred Lakeside is just around the corner. Alternatively, exploring Essex’s scenic offerings is simple with direct routes to destinations like Southend, Basildon, and more.
With its strategic location and an array of facilities, Tilbury Town train station serves as a critical hub for short commutes and long excursions. Whether you're aiming for a swift urban transit or a leisurely countryside journey, this station is equipped to meet your needs.
For a seamless travel experience, consider purchasing your tickets in advance, taking advantage of the station’s user-friendly amenities. Whether you're traveling for business, leisure, or family visits, Tilbury Town train station is poised to ensure your journey starts on the right track.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | No | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from ticket office | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | Monday - Friday, 08:00 - 20:00 Saturday, Sunday, Public Holidays 09:00 - 16:00. Closed Christmas Day and Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net | ||||||
Luggage storage | No | ||||||
Lost property |
Operated by c2c | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available throughout the whole station. Lifts are available from street level to both platforms | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | Yes | ||||||
Waiting rooms | There is no waiting room office at Tilbury Town | ||||||
Seating area | No | ||||||
Wheelchairs available | No | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | Yes Outside station entrance to platforms 1 & 2 | ||||||
Accessible spaces | None | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
Toilets | Yes The Accessible toilets are located on Platform 1. The National key toilets can be accessed from the front of station; these toilets are operated by a RADAR key. |
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Accessible Toilets | Yes |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Tilbury Town |
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Seating area | No |
1st Class Lounge | No |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Bicycle Storage | |
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Spaces | 8 Outside station entrance to platforms 1 & 2 |
Type of Storage | Stands, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement buses in both directions depart from bus stops outside entrance to platform 2 |
No |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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Going to | Train | Departure Time | Platform | Status |
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