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About Tunbridge Wells (TBW) Train Station

Station managed by: Southeastern

Tunbridge Wells station
Mount Pleasant Road
Tunbridge Wells
Kent
TN1 1BT

Tunbridge Wells Station can be found on Mount Pleasant Road in Tunbridge Wells as shown on the map, and is operated by Southeastern.

Read on for more information about the facilities and help available at Tunbridge Wells Rail Station, connections for onwards travel, and live arrivals and departures information.

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Everything you need to know about Tunbridge Wells Station

Welcome to Tunbridge Wells Train Station

When you're planning a train journey through the picturesque county of Kent, Tunbridge Wells Train Station is a key hub to get you where you need to go. Known for its beautiful Georgian architecture and being at the heart of a historic spa town, the train station itself is a blend of modern convenience and old-world charm. Whether you're a local commuter or a visitor eager to explore, this station serves as the perfect springboard for your adventures across Southeast England.

Facilities at Tunbridge Wells Train Station

Tunbridge Wells Train Station is well equipped to cater to all your traveling needs. There's a ticket office with generous opening hours, from early morning to late evening, every day of the week. If you're in a rush, don't worry about standing in line—a selection of ticket machines is available, ready to provide both paper and smart tickets, making your journey start smoothly. Additionally, the station ensures accessibility with step-free access to certain platforms and other facilities like accessible toilets and induction loops, making it convenient for travelers with reduced mobility.

If you ever need assistance or support, friendly staff are around to offer help. Customer help points are located conveniently across the station, and CCTV cameras ensure your safety throughout the premises.

Onward Travel and Accessibility

Transportation doesn't end with trains at Tunbridge Wells. If you find yourself needing a rail replacement service, these are available conveniently adjacent to platform 1. You can easily flag down a taxi outside the station on both sides. For those who prefer public transportation, there is plenty of information to help you plan your onward bus journey, including a handy printable guide.

With bicycle storage available for keen cyclists and the station being equipped with facilities like snack kiosks, ATM machines, and newsstands, you'll find yourself comfortably catered for—whether you're waiting for your train or just refueling during a transit.

Popular Destinations from Tunbridge Wells

Tunbridge Wells Train Station is your passport to a variety of exciting destinations. If you're headed to the capital, there are frequent trains to major London hubs like London Bridge, London Charing Cross, and London Waterloo East. If the bustling city isn’t your destination, perhaps the historic town of Hastings or the picturesque landscapes beyond Etchingham will spark your interest.

Travelers can also explore surrounding areas, like nearby Tonbridge and Sevenoaks, both offering rich historical experiences.

Making the Most of Your Journey

With its rich history and strategic location, Tunbridge Wells Train Station is not just a place to pass through; it's a starting point for journeys filled with discovery and exploration. Facilitate your travel with the efficient services and wide array of facilities available here, and let the station be your gateway to experiences that beckon just a train ride away.

Next time you're planning a train trip or looking for an easy connection through the Southeast, consider all that Tunbridge Wells Station has to offer. With seamless ticket purchasing and collection options, helpful travel links, and nearby attractions, you'll find that your journey can be as delightful as your destination. Hop on a train, sit back, and enjoy the ride!

Tunbridge Wells Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:05:55 to 21:40
Saturday:06:30 to 20:40
Sunday:07:45 to 21:55
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

booking hall

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from help point

Customer information

DepartureScreens

Announcements

Staff help available
Monday to Friday:05:00 to 01:45
Saturday:05:00 to 01:45
Sunday:07:20 to 00:30
Customer help pointsYes
Customer services notes

This station has Secure station accreditation - For more information contact 0345 322 7021

Luggage storageNo
Lost property

Southeastern Customer Services

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via the main entrance. Step free access to platform 2 via the lift from Mount Pleasant Road entrance for services towards Hastings.  Step free interchange between platforms via steep path approximately 200 metres. Step access between platforms via the station footbridge.

Ticket barriers and gatesYes
Accessible ticket machinesYes

booking hall

Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting roomsThere is no waiting room office at Tunbridge Wells
Seating areaYes
Wheelchairs availableYes
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointYes
Accessible spacesNone
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:05:00 to 01:45
Saturday:05:00 to 01:45
Sunday:07:20 to 00:30
Customer Help Points and Meeting PointYes
Helpline

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

An Assisted Boarding Point is being piloted at this station for customers requiring assistance boarding the train. For more information visit https://www.southeasternrailway.co.uk/travel-information/more-travel-help/accessible-travel

ToiletsYes

On Platform 1 and Platform 2 - Available during staffing hours

Accessible ToiletsYes
Baby ChangingYes

Only available when staff present

Waiting roomsThere is no waiting room office at Tunbridge Wells
Seating areaYes
1st Class LoungeNo
Premium Car Park
OperatorAPCOA Parking
Car Parking Availability
Spaces0
Accessible spaces0
Accessible car park equipmentNo
Car park CCTVYes
Parking charges
Note<p>Annual season holders only</p>
Daily£8.00
Annual£1,297.00
Sunday£3.50
Weekly£34.50
Monthly£121.20
Off_peak£7.20
Saturday£6.00
Six_monthly£724.00
Three_monthly£361.60
Station Car Park
OperatorAPCOA Parking
Car Parking Availability
Monday to Friday:Open 24 hours
Spaces75
Accessible spaces4
Accessible car park equipmentNo
Car park CCTVYes
Parking charges
Note<p>See <a href="http://www.southeasternrailway.co.uk/carparks" title="">www.southeasternrailway.co.uk/carparks</a> for further details</p>
Annual£1,632.00
Station Car Park
OperatorSoutheastern
Car Parking Availability
Spaces214
Accessible spaces0
Accessible car park equipmentNo
Car park CCTVYes
Parking chargesFree car parking available
Refreshment FacilitiesAvailable

Coffee shop and Selecta vending machines

ATM MachineAvailable
ShopsAvailable

newspapers

Currency ExchangeNo
Pay PhonesYes
Public Wi-FiNo
Bicycle Storage
Spaces118

You may leave your cycle in the rack provided however you do so at your own risk.

car park, Platform 1& outside station

Type of StorageStands,
ShelteredYes
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Tunbridge Wells Station

All you need to know about Tunbridge Wells's links with other modes of transport, including local bus services, taxis, care hire & more

Outside of platform 1 (what 3 words: bronze.deed.judge)

both sides of station

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Tunbridge Wells Station

Want to check the latest departures and arrivals into Tunbridge Wells station? Find live information for the next trains departing and arriving at the station below.