Tunbridge Wells station
Mount Pleasant Road
Tunbridge Wells
Kent
TN1 1BT
Tunbridge Wells Station can be found on Mount Pleasant Road in Tunbridge Wells as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Tunbridge Wells Rail Station, connections for onwards travel, and live arrivals and departures information.
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When you're planning a train journey through the picturesque county of Kent, Tunbridge Wells Train Station is a key hub to get you where you need to go. Known for its beautiful Georgian architecture and being at the heart of a historic spa town, the train station itself is a blend of modern convenience and old-world charm. Whether you're a local commuter or a visitor eager to explore, this station serves as the perfect springboard for your adventures across Southeast England.
Tunbridge Wells Train Station is well equipped to cater to all your traveling needs. There's a ticket office with generous opening hours, from early morning to late evening, every day of the week. If you're in a rush, don't worry about standing in line—a selection of ticket machines is available, ready to provide both paper and smart tickets, making your journey start smoothly. Additionally, the station ensures accessibility with step-free access to certain platforms and other facilities like accessible toilets and induction loops, making it convenient for travelers with reduced mobility.
If you ever need assistance or support, friendly staff are around to offer help. Customer help points are located conveniently across the station, and CCTV cameras ensure your safety throughout the premises.
Transportation doesn't end with trains at Tunbridge Wells. If you find yourself needing a rail replacement service, these are available conveniently adjacent to platform 1. You can easily flag down a taxi outside the station on both sides. For those who prefer public transportation, there is plenty of information to help you plan your onward bus journey, including a handy printable guide.
With bicycle storage available for keen cyclists and the station being equipped with facilities like snack kiosks, ATM machines, and newsstands, you'll find yourself comfortably catered for—whether you're waiting for your train or just refueling during a transit.
Tunbridge Wells Train Station is your passport to a variety of exciting destinations. If you're headed to the capital, there are frequent trains to major London hubs like London Bridge, London Charing Cross, and London Waterloo East. If the bustling city isn’t your destination, perhaps the historic town of Hastings or the picturesque landscapes beyond Etchingham will spark your interest.
Travelers can also explore surrounding areas, like nearby Tonbridge and Sevenoaks, both offering rich historical experiences.
With its rich history and strategic location, Tunbridge Wells Train Station is not just a place to pass through; it's a starting point for journeys filled with discovery and exploration. Facilitate your travel with the efficient services and wide array of facilities available here, and let the station be your gateway to experiences that beckon just a train ride away.
Next time you're planning a train trip or looking for an easy connection through the Southeast, consider all that Tunbridge Wells Station has to offer. With seamless ticket purchasing and collection options, helpful travel links, and nearby attractions, you'll find that your journey can be as delightful as your destination. Hop on a train, sit back, and enjoy the ride!
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes booking hall | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | This station has Secure station accreditation - For more information contact 0345 322 7021 | ||||||
Luggage storage | No | ||||||
Lost property | Southeastern Customer Services | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via the main entrance. Step free access to platform 2 via the lift from Mount Pleasant Road entrance for services towards Hastings. Step free interchange between platforms via steep path approximately 200 metres. Step access between platforms via the station footbridge. | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes booking hall | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes | ||||||
Accessible Toilets | Yes | ||||||
Waiting rooms | There is no waiting room office at Tunbridge Wells | ||||||
Seating area | Yes | ||||||
Wheelchairs available | Yes | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | Yes | ||||||
Accessible spaces | None | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. An Assisted Boarding Point is being piloted at this station for customers requiring assistance boarding the train. For more information visit https://www.southeasternrailway.co.uk/travel-information/more-travel-help/accessible-travel |
Toilets | Yes On Platform 1 and Platform 2 - Available during staffing hours |
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Accessible Toilets | Yes |
Baby Changing | Yes Only available when staff present |
Waiting rooms | There is no waiting room office at Tunbridge Wells |
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Seating area | Yes |
1st Class Lounge | No |
Premium Car Park | |||||||||||||||||||||
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Operator | APCOA Parking | ||||||||||||||||||||
Car Parking Availability | |||||||||||||||||||||
Spaces | 0 | ||||||||||||||||||||
Accessible spaces | 0 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | Yes | ||||||||||||||||||||
Parking charges |
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Station Car Park | |||||||||||||||||||||
Operator | APCOA Parking | ||||||||||||||||||||
Car Parking Availability |
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Spaces | 75 | ||||||||||||||||||||
Accessible spaces | 4 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | Yes | ||||||||||||||||||||
Parking charges |
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Station Car Park | |||||||||||||||||||||
Operator | Southeastern | ||||||||||||||||||||
Car Parking Availability | |||||||||||||||||||||
Spaces | 214 | ||||||||||||||||||||
Accessible spaces | 0 | ||||||||||||||||||||
Accessible car park equipment | No | ||||||||||||||||||||
Car park CCTV | Yes | ||||||||||||||||||||
Parking charges | Free car parking available |
Refreshment Facilities | Available Coffee shop and Selecta vending machines |
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ATM Machine | Available |
Shops | Available newspapers |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 118 You may leave your cycle in the rack provided however you do so at your own risk. car park, Platform 1& outside station |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Outside of platform 1 (what 3 words: bronze.deed.judge) |
both sides of station |
Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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from Tonbridge | Southeastern | 05:30 | 1 | On time |
from Tonbridge | Southeastern | 05:57 | 2 | On time |
from Hastings | Southeastern | 06:05 | 1 | On time |
from Hastings | Southeastern | 06:12 | 1 | On time |
from Tonbridge | Southeastern | 06:31 | 2 | On time |
from Hastings | Southeastern | 06:36 | 1 | On time |
from London Charing Cross | Southeastern | 06:55 | - | On time |
from Ore | Southeastern | 07:07 | - | On time |
Going to | Train | Departure Time | Platform | Status |
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to London Cannon Street | Southeastern | 05:46 | 1 | On time |
to Hastings | Southeastern | 05:57 | 2 | On time |
to London Charing Cross | Southeastern | 06:06 | 1 | On time |
to London Cannon Street | Southeastern | 06:13 | 1 | On time |
to London Charing Cross | Southeastern | 06:37 | 1 | On time |
to London Charing Cross | Southeastern | 06:46 | - | On time |
to Hastings | Southeastern | 06:56 | - | On time |
to London Charing Cross | Southeastern | 07:09 | - | On time |