Virginia Water station
Station Approach
Virginia Water
Surrey
GU25 4AA
Virginia Water Station can be found on Station Approach in Virginia Water as shown on the map, and is operated by South Western Railway.
Read on for more information about the facilities and help available at Virginia Water Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the serene environment of Surrey, Virginia Water train station is a vital hub for commuters and explorers alike. As you plan your rail journeys from this station, it’s essential to get acquainted with the amenities and connections it offers. Whether you're a frequent traveler or planning your first trip, the blend of practical facilities and strategic location makes Virginia Water station an excellent choice for your journey.
Virginia Water train station is well-equipped to cater to the needs of its passengers. The ticket office is open from 06:10 to 18:00 on weekdays, 08:00 to 17:00 on Saturdays, and 09:00 to 15:00 on Sundays. For those purchasing tickets online, there's a convenient ticket machine available for collection. The station is also prepared to assist passengers with disabilities, offering accessible ticket machines that accommodate Disabled Persons Railcard discounts.
Travelers staying at the station can take advantage of facilities such as waiting rooms with heated seating in the booking hall, step-free access to all platforms, and accessible toilets located on Platform 1. However, do note that there are no staffed help services on site, so plan accordingly.
Virginia Water station is a gateway to numerous travel destinations, connecting passengers to a range of local transport options. For those who require a bus or are planning ahead, there's a handy printable bus information guide. In instances of rail replacements, services are conveniently located at the station forecourt, facilitating smooth transitions.
The station serves as a springboard to exciting journeys across the region. Whether you’re headed to the bustling streets of London or exploring the neighboring towns, there are numerous routes to choose from. Some popular journeys include trains from Virginia Water to London Waterloo, Richmond (London), and Clapham Junction.
For a touch of local flavor, consider venturing to Egham or the quintessential town of Woking. Moreover, nature enthusiasts can enjoy a ride to Ascot or Sunningdale.
Virginia Water train station represents an efficient, accessible travel option for commuters and adventurers alike. The comprehensive care towards passenger convenience, combined with diverse connectivity, renders this station a practical choice for your travel plans. So whether you're catching a train for a spontaneous getaway or embarking on your daily commute, Virginia Water station supports each step of your journey with accommodations and thoughtful services.
Remember to take full advantage of the station’s amenities, and enjoy the seamless travel experience it offers. Safe travels, and enjoy the adventure awaiting you from Virginia Water!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from information point | ||
|---|---|---|---|
| Customer information | DepartureScreens | ||
| Staff help available | There is no staff help available at Virginia Water | ||
| Customer help points | Yes | ||
| Customer services notes | Please contact our Customer Service Centre on 0345 6000 650 | ||
| Luggage storage | No | ||
| Lost property |
None | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. Step-free category A Station - This station has step-free access to all platforms. Platform 2, 3 and 4 via a lift. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | Yes |
| Waiting rooms | Heated seating area within the booking hall. |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | 2 |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Virginia Water |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj |
| Toilets | Yes The toilets are located on Platform 1. Toilets are only available during ticket office opening hours. |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | Heated seating area within the booking hall. |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Virginia Water Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | None | ||||||||||||||||||||
| Car Parking Availability | |||||||||||||||||||||
| Spaces | 85 | ||||||||||||||||||||
| Accessible spaces | 2 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | No | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 28 Car park |
| Type of Storage | Racks, |
| Sheltered | No |
| CCTV | Yes |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Station Forecourt, off Station Parade |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Ascot | South Western Railway | 05:47 | - | Cancelled This train has been cancelled because of a fault with the signalling system |
| from Clapham Junction | South Western Railway | 05:53 | 4 | On time |
| from Woking | South Western Railway | 05:47 | 3 | On time |
| from London Waterloo | South Western Railway | 06:10 | 2 | On time |
| from Reading | South Western Railway | 06:17 | 1 | On time |
| from London Waterloo | South Western Railway | 06:26 | 4 | On time |
| from London Waterloo | South Western Railway | 06:31 | 2 | On time |
| from Weybridge | South Western Railway | 06:44 | 3 | On time |
| from Reading | South Western Railway | 06:47 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Waterloo | South Western Railway | 05:47 | - | Cancelled This train has been cancelled because of a fault with the signalling system |
| to Weybridge | South Western Railway | 05:53 | 4 | On time |
| to London Waterloo | South Western Railway | 05:54 | 3 | On time |
| to Reading | South Western Railway | 06:10 | 2 | On time |
| to London Waterloo | South Western Railway | 06:18 | 1 | On time |
| to Weybridge | South Western Railway | 06:26 | 4 | On time |
| to Reading | South Western Railway | 06:31 | 2 | On time |
| to London Waterloo | South Western Railway | 06:45 | 3 | On time |
| to London Waterloo | South Western Railway | 06:48 | 1 | On time |