West Drayton station
Station Approach
West Drayton
Greater London
UB7 9DY
West Drayton Station can be found on Station Approach in West Drayton as shown on the map, and is operated by Elizabeth line.
Read on for more information about the facilities and help available at West Drayton Rail Station, connections for onwards travel, and live arrivals and departures information.
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Located on the bustling Elizabeth Line, West Drayton Station is a key transport hub in the Greater London area. With its rich array of amenities and services, this station is a gateway for both locals and visitors alike, offering seamless connectivity to various destinations across the city and beyond. Whether you're commuting to work, exploring new locales, or catching a flight, West Drayton has got you covered.
If you're planning to buy train tickets or collect those purchased online, West Drayton Station offers convenient options. Ticket office hours are generous, with full-day service during the week and reduced hours on Sundays. Ticket machines are also available for quick and easy purchases, and they are accessible to all passengers. Unfortunately, while the station doesn't offer smartcard facilities, it compensates with its accessible ticket services and helpful staff presence.
For those needing a bit of guidance or information, the station provides excellent customer support, including help points and information screens. Accessibility is a prime focus too, with step-free access, accessible toilets, and wheelchairs available to ensure a comfortable journey for everyone. For those waiting for a train, heated waiting rooms and platform seating make the experience more pleasant.
Despite its array of services, it's worth noting that West Drayton Station doesn't have refreshment facilities, shops, or ATM machines on-site. Public Wi-Fi is also unavailable, so come prepared with your own connectivity solutions if needed.
West Drayton provides excellent transport links for onward journeys. Bus stops right outside the station serve TfL routes, making your local travel plan straightforward and efficient. For those headed to Heathrow Airport, the Elizabeth Line offers a seamless connection, with a simple change needed at Hayes & Harlington. Alternatively, local bus services can take you directly from the station to the airport.
West Drayton serves as a convenient starting point for numerous exciting destinations. For a short trip to the city, you could catch a train to Ealing Broadway or take a leisure visit to Slough. Furthermore, the station directly connects you to central hubs like London Paddington and Bond Street. For a more picturesque journey, a trip to historic towns like Windsor and Eton Central makes for a delightful day out.
In essence, West Drayton is more than just a train station. It's a vital link in your travel chain, balancing functionality and accessibility. While it may lack certain conveniences like dining options and an in-station shopping experience, its strengths lie in its transport efficiency and commitment to accessibility. Next time you're planning a trip and need a reliable station to start from, consider the connections West Drayton can offer you. Whether you’re a frequent commuter or an occasional explorer, it’s a station that consistently keeps you moving forward.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes Accessible ticket machines are located in the ticket hall on Station Approach. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | No | ||||||
Smartcard validators | No |
Information available from staff | Yes - from help point Yes - from ticket office |
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Customer information | DepartureScreens Announcements |
Staff help available | |
Customer help points | Yes |
Customer services notes | Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details) |
Luggage storage | No |
Lost property | |
CCTV at the station | Yes |
Station Accessibility | |
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Step-free access | Step free access is available throughout the whole station. Accessibility Category A.
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Ticket barriers and gates | Yes |
Accessible ticket machines | Yes Accessible ticket machines are located in the ticket hall on Station Approach. |
Induction loop | Yes |
Ramp for train access | Yes |
Accessible Toilets | Yes |
Waiting rooms | An accessible, heated waiting room is located on Platform 3 & 4. |
Seating area | Yes Waiting rooms located on platform 3 & 4 Waiting Shelters located on platform 4 Multiple uncovered seats available on across platform 3 & 4 |
Wheelchairs available | Yes |
Getting to and from the station | |
Accessible taxis here | No |
Impaired mobility set down/pick-up point | No |
Accessible spaces | 2 |
Accessible car park equipment | No |
Staff Help | |
Staff help available | |
Customer Help Points and Meeting Point | Yes |
Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail . We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
Toilets | Yes
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Accessible Toilets | Yes |
Baby Changing | No |
Waiting rooms | An accessible, heated waiting room is located on Platform 3 & 4. |
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Seating area | Yes Waiting rooms located on platform 3 & 4 Waiting Shelters located on platform 4 Multiple uncovered seats available on across platform 3 & 4 |
1st Class Lounge | No |
None | |
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Operator | Saba Park Services UK Ltd |
Car Parking Availability | |
Spaces | 10 |
Accessible spaces | 2 |
Accessible car park equipment | No |
Car park CCTV | Yes |
Parking charges | Free car parking available |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | No |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 24 Outside the main station approach entrance |
Type of Storage | Stands, |
Sheltered | Yes |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Bus stop E outside station entrance (both directions) |
Transport for London Buses operate from outside the station. Information to plan your onward journey click Here |
Links to Heathrow Airport - Via Elizabeth Line, Change at Hayes & Harlington, for Heathrow Services. Alternatively, you can take local buses 350 & U3 from Ferrers Avenue, Stop H. |
Arriving from | Train | Arrival Time | Platform | Status |
---|---|---|---|---|
from Reading | Elizabeth Line | 06:45 | 4 | On time |
from Reading | Elizabeth Line | 06:50 | - | Cancelled This train has been cancelled because of engineering works not being finished on time |
from Abbey Wood | Elizabeth Line | 06:52 | 3 | On time |
from Maidenhead | Elizabeth Line | 07:01 | - | Cancelled This train has been cancelled because of engineering works not being finished on time |
from Abbey Wood | Elizabeth Line | 07:09 | 3 | On time |
from Reading | Elizabeth Line | 07:15 | 4 | On time |
from Reading | Elizabeth Line | 07:21 | 4 | On time |
from Abbey Wood | Elizabeth Line | 07:22 | 3 | On time |
from Maidenhead | Elizabeth Line | 07:31 | 4 | On time |
from Abbey Wood | Elizabeth Line | 07:39 | 3 | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to Abbey Wood | Elizabeth Line | 06:45 | 4 | On time |
to Abbey Wood | Elizabeth Line | 06:51 | - | Cancelled This train has been cancelled because of engineering works not being finished on time |
to Reading | Elizabeth Line | 06:52 | 3 | On time |
to Abbey Wood | Elizabeth Line | 07:02 | - | Cancelled This train has been cancelled because of engineering works not being finished on time |
to Reading | Elizabeth Line | 07:09 | 3 | On time |
to Abbey Wood | Elizabeth Line | 07:17 | 4 | On time |
to Abbey Wood | Elizabeth Line | 07:21 | 4 | On time |
to Reading | Elizabeth Line | 07:22 | 3 | On time |
to Abbey Wood | Elizabeth Line | 07:32 | 4 | On time |
to Reading | Elizabeth Line | 07:39 | 3 | On time |