West Ham station
Manor Road
West Ham
Greater London
E15 3BN
West Ham Station can be found on Manor Road in West Ham as shown on the map, and is operated by London Underground.
Read on for more information about the facilities and help available at West Ham Rail Station, connections for onwards travel, and live arrivals and departures information.
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West Ham Train Station, nestled within the bustling East London area, serves as a pivotal point for travelers navigating the city and its surroundings. While it may not be brimming with the conveniences of larger terminals like Kings Cross or Paddington, West Ham offers essential services that facilitate seamless travel for locals and visitors alike. Its strategic location makes it a popular choice for commuters and tourists aiming to connect with various parts of London and explore further afield.
Although West Ham doesn’t boast a ticket office, there are ticket machines ready to cater to your travel needs. However, travelers should be aware that these machines are not accessible for wheelchair users. For those keen on using smartcards, please note that this station neither issues nor validates them. A silver lining is that you can find help points and CCTV coverage for added security and peace of mind.
Accessibility is a key focus at West Ham. The station offers step-free access throughout, including lifts to all platforms, ensuring a hassle-free experience for everyone. Although accessibility options are extensive for movement within the station, amenities such as toilets, refreshment facilities, and designated waiting areas are notably absent. This might make it less convenient for travelers requiring these services during their journey.
When local line services are suspended, travelers find solace in the easily available replacement bus links leading to nearby stations like Canning Town. West Ham is well connected by an array of underground services including the District, Hammersmith & City, and Jubilee Lines, as well as the Docklands Light Railway (DLR). This can significantly reduce your travel time across London, whether you're heading towards central hubs or venturing further out.
For those catching a flight, West Ham provides convenient access to London City Airport via Canning Town on the DLR. Should you find Stansted Airport more suitable for your travels, a swift transfer at Stratford connects you to the Stansted Express. Easily access all your desired locations with these extensive transport facilities, turning West Ham into a gateway for both inter-city and international destinations.
If you're looking to explore the nearby areas, West Ham Station offers easy connections to several popular destinations: you can enjoy a day out at the serene Leigh-On-Sea, delve into the shopping experience at Chafford Hundred Lakeside, or explore the historic town of Tilbury. Fancy a trip to London? The station provides seamless access to London Fenchurch Street, bringing you right into the heart of the city.
Other notable connections from West Ham include links to Barking, Grays, and Upminster, among others. Whether you are commuting for work or leisure, these routes offer you a glimpse into both the urban and rural charms of the UK, all rounded by the spectacular scenery as you journey through the countryside.
In a city where convenience is invaluable, West Ham Train Station stands as a practical and well-connected transit point. While it may not dazzle with luxury and exhaustive services, its strong transport links make it an indispensable part of London’s rich and intricate web of travel. Remember to plan ahead, especially if you need specific amenities during your journey, and take advantage of the frequent and diverse routes originating here. With the right preparation, West Ham Station becomes your perfect launch point for an exciting exploration of London and beyond.
Whether you're en route to a bustling cityscape or a peaceful retreat, West Ham Train Station is ready to get you there. Secure your tickets online, plan your stops, and make the most out of your journey from this key London terminal.
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at West Ham, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | No |
| Accessible ticket machines | No |
| Induction loop | Yes |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | Yes - from help point | ||
|---|---|---|---|
| Customer information | No | ||
| Staff help available | |||
| Customer help points | Yes | ||
| Customer services notes | TfL Customer Services: Tel - 0343 222 1234 | ||
| Luggage storage | No | ||
| Lost property |
None | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. This station has step-free access via lifts to all platforms |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | No |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at West Ham |
| Seating area | No |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at West Ham |
|---|---|
| Seating area | No |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | Available Nisa Local convenience store and Home & Beauty shop by entrance to station. |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
When the District and Hammersmith & City lines are closed through the station, replacement buses will generally operate to/from Canning Town station, please use Jubilee line or DLR connections. |
District, Hammersmith & City and Jubilee Lines. Also DLR services |
Interchange at Canning Town for the DLR to London City. Interchange at Stratford National Rail services to Stansted. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Fenchurch Street | c2c | 09:09 | 8 | On time |
| from Shoeburyness | c2c | 09:10 | 7 | On time |
| from Grays | c2c | 09:16 | 7 | On time |
| from London Fenchurch Street | c2c | 09:18 | 8 | On time |
| from Pitsea | c2c | 09:23 | 7 | On time |
| from Shoeburyness | c2c | 09:27 | 7 | On time |
| from London Fenchurch Street | c2c | 09:28 | 8 | On time |
| from London Fenchurch Street | c2c | 09:32 | 8 | On time |
| from Pitsea | c2c | 09:34 | 7 | On time |
| from Southend Central | c2c | 09:37 | 7 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Shoeburyness | c2c | 09:09 | 8 | On time |
| to London Fenchurch Street | c2c | 09:10 | 7 | On time |
| to London Fenchurch Street | c2c | 09:17 | 7 | On time |
| to Shoeburyness | c2c | 09:18 | 8 | On time |
| to London Fenchurch Street | c2c | 09:23 | 7 | On time |
| to London Fenchurch Street | c2c | 09:28 | 7 | On time |
| to Shoeburyness | c2c | 09:28 | 8 | On time |
| to Grays | c2c | 09:32 | 8 | On time |
| to London Fenchurch Street | c2c | 09:35 | 7 | On time |
| to London Fenchurch Street | c2c | 09:38 | 7 | On time |