West Hampstead station
West End Lane
West Hampstead
London
NW6 2LJ
West Hampstead Station can be found on West End Lane in West Hampstead as shown on the map, and is operated by London Overground.
Read on for more information about the facilities and help available at West Hampstead Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the vibrant borough of Camden, West Hampstead station is a part of London's dynamic travel network, serving as a convenient stop for both local residents and travelers. Whether you're passing through the capital for a short stay or you're a long-time Londoner, this station is a crucial part of your journey.
West Hampstead station boasts impressive facilities designed for convenience and accessibility. There's a ticket office open at varying times throughout the week, complemented by accessible ticket machines. All tickets bought online can be collected from these machines, ensuring a smooth and efficient experience. The station is equipped with step-free access across all areas, accessible ticket machines, and ramps for train access, ensuring ease of use for passengers with mobility challenges.
Though there aren't any waiting rooms or first-class lounges, passengers can enjoy a heated waiting room on the Westbound platform. CCTV is in operation for safety and security. For customer service needs, help points and departure screens keep passengers informed. It's worth noting that while the station lacks toilets and baby changing facilities, the proximity to high street shops can fill in these gaps.
With excellent transport links, your travel experience at West Hampstead is seamless. Whether you're heading to Gatwick or Luton Airport, West Hampstead Thameslink station provides direct services. Plus, the nearby underground station on the Jubilee line, merely a minute's walk away, offers swift travel to various destinations.
Bus services also enhance connectivity—catch eastbound services to Camden Road at Bus stop C in Broadhurst Gardens or westbound to Richmond at Bus stop A in West End Lane. Planning your journey with printable information for onward travel is merely a click away.
When it comes to traveling from West Hampstead, you're spoilt for choice. Discover scenic Hampstead Heath or vibrant Camden Road. Head over to the bustling atmosphere of Shepherd's Bush or the cultural vibe of Highbury and Islington. Whether your journey takes you to Stratford or Clapham Junction, West Hampstead connects you effortlessly.
West Hampstead station is a gateway, not just to London but to numerous adventures beyond. Whether you're on a leisure trip or commuting for work, make the most of its facilities and travel links. With a click or two, book your tickets and embark on a journey that takes you through the heart of London's charm and beyond.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | No | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens ArrivalScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | None | ||||||
| Luggage storage | No | ||||||
| Lost property | None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at West Hampstead |
| Seating area | Yes There is a heated waiting room on the Westbound platform 1, and under cover seating on both platforms |
| Wheelchairs available | Yes |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at West Hampstead |
|---|---|
| Seating area | Yes There is a heated waiting room on the Westbound platform 1, and under cover seating on both platforms |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | Available High street shops |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 0 |
| Type of Storage | |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Use Bus stop C in Broadhurst Gardens for eastbound services to Camden Road Use Bus stop A in West End Lane for westbound services to Richmond |
Information to plan your onward journey is available in a printable format here |
West Hampstead London Underground station (Jubilee line) is approximately 1 minutes' walk away. West Hampstead Thameslink station (National Rail) is approximately 2 minutes' walk away |
West Hampstead Thameslink Station provides direct services to London Gatwick and London Luton airports. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Richmond | London Overground | 08:59 | 2 | On time |
| from Stratford (London) | London Overground | 09:03 | 1 | On time |
| from Clapham Junction | London Overground | 09:04 | 2 | On time |
| from Stratford (London) | London Overground | 09:08 | 1 | On time |
| from Richmond | London Overground | 09:10 | 2 | On time |
| from Stratford (London) | London Overground | 09:14 | 1 | On time |
| from Clapham Junction | London Overground | 09:15 | 2 | On time |
| from Stratford (London) | London Overground | 09:23 | 1 | On time |
| from Richmond | London Overground | 09:24 | 2 | On time |
| from Stratford (London) | London Overground | 09:27 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Stratford (London) | London Overground | 09:00 | 2 | On time |
| to Richmond | London Overground | 09:04 | 1 | On time |
| to Stratford (London) | London Overground | 09:05 | 2 | On time |
| to Clapham Junction | London Overground | 09:09 | 1 | On time |
| to Stratford (London) | London Overground | 09:11 | 2 | On time |
| to Richmond | London Overground | 09:14 | 1 | On time |
| to Stratford (London) | London Overground | 09:16 | 2 | On time |
| to Clapham Junction | London Overground | 09:23 | 1 | On time |
| to Stratford (London) | London Overground | 09:25 | 2 | On time |
| to Richmond | London Overground | 09:28 | 1 | On time |