West Norwood station
Knights Hill
West Norwood
London
SE27 0HS
West Norwood Station can be found on Knights Hill in West Norwood as shown on the map, and is operated by Southern.
Read on for more information about the facilities and help available at West Norwood Rail Station, connections for onwards travel, and live arrivals and departures information.
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Whether you're local to the area or a traveler passing through, West Norwood Train Station offers a quaint yet efficient stepping stone into the bustling city of London. Nestled in the borough of Lambeth, this station connects the leafy suburbs with urban city life, providing an essential service for daily commuters, students, and tourists alike. With its rich history and local charm, exploring West Norwood can be as rewarding as reaching the destinations it connects to.
West Norwood Station is equipped with essentials to make your journey smoother and more pleasant. The ticket office is open throughout the week, with varying hours that accommodate both early birds and evening travelers. Ticket machines are available and offer the convenience of collecting pre-booked tickets. For passengers requiring assistance, accessibility options such as induction loops and staffed help points are available to ensure a comfortable experience. Although the station lacks waiting rooms, toilets, and baby changing facilities, there are seating areas to offer a bit of comfort while you wait for your train.
Accessibility is a significant focus for West Norwood, with step-free access to both platforms via separate entrances. However, transitioning between platforms involves a street route that can be steep. Staff members are at hand to provide assistance, and accessible ticket machines accommodate those with Disabled Persons Railcard discounts. While the station lacks accessible toilets and wheelchair availability, ramps for train access can be operated by staff, ensuring that traveling remains convenient for all passengers.
If you're considering West Norwood for its strategic location, you'll find multiple travel connections catered for here. While rail replacement services have set locations for bus pick-ups, local bus services offer alternative means to explore the surrounding areas. While taxis are not directly accessible at the station, the proximity to local streets makes it fairly easy to find one. Planning your onward journey is made easier with information maps provided in the station.
For those aiming to explore beyond West Norwood, you'll find various destinations awaiting your adventure. Frequent routes include fast direct trains to London Victoria and London Bridge, making city exploration seamless. For a stroll through bustling streets or a serene park walk, Clapham Junction and Battersea Park are short rides away. If you fancy exploring different neighborhoods, take a trip to Peckham Rye or perhaps Shepherd's Bush. The diversity of destinations accessible from West Norwood makes it a well-placed hub for any traveler.
West Norwood Train Station may not be the largest or most luxurious, but it encapsulates the essence of a well-connected suburban station. Its facilities aim to serve the basics effectively, while its location allows commuters and travelers alike to plunge into the heart of London with relative ease. Considering the charm and functionality it offers, West Norwood serves as an excellent starting point for anyone keen to discover the delights of both London's urban sprawl and its quieter boroughs. Remember to check ticket options online for the best prices and plan your journey for a stress-free travel experience. Safe travels!
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | None | ||||||
Luggage storage | No | ||||||
Lost property | Southern | ||||||
CCTV at the station | Yes |
Station Accessibility | |||||||
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Step-free access | Step free access is available in parts of this station. This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places. The Assistance Meeting Point is by the ticket gates on the platform side. | ||||||
Ticket barriers and gates | Yes | ||||||
Accessible ticket machines | Yes All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station. | ||||||
Induction loop | Yes | ||||||
Ramp for train access | Yes A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day. Alternatively, you can also arrange assistance by:
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Accessible Toilets | No | ||||||
Waiting rooms | There is no waiting room office at West Norwood | ||||||
Seating area | Yes | ||||||
Wheelchairs available | No | ||||||
Getting to and from the station | |||||||
Accessible taxis here | No | ||||||
Impaired mobility set down/pick-up point | No | ||||||
Accessible spaces | None | ||||||
Accessible car park equipment | No | ||||||
Staff Help | |||||||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||||||
Helpline | Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel. Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train. For further information on assisted travel please see: |
Toilets | No |
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Accessible Toilets | No |
Baby Changing | No |
Waiting rooms | There is no waiting room office at West Norwood |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | Available |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 20 Located at the front of the station and on platform 2. Cycles are left at owners risk. Abandoned cycles may be removed. |
Type of Storage | Stands, |
Sheltered | No |
CCTV | Yes |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
Please click the link for details regarding the rail replacement bus location. |
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
Arriving from | Train | Arrival Time | Platform | Status |
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from Beckenham Junction | Southern | 09:28 | 1 | On time |
from London Victoria | Southern | 09:29 | 2 | On time |
from London Bridge | Southern | 09:32 | 1 | On time |
from London Bridge | Southern | 09:38 | 2 | On time |
from West Croydon | Southern | 09:42 | 1 | On time |
from London Victoria | Southern | 09:42 | 2 | On time |
from Beckenham Junction | Southern | 09:58 | 1 | On time |
from London Victoria | Southern | 09:58 | 2 | On time |
from London Bridge | Southern | 10:02 | 1 | On time |
from London Bridge | Southern | 10:08 | 2 | On time |
Going to | Train | Departure Time | Platform | Status |
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to London Bridge | Southern | 09:28 | 1 | On time |
to West Croydon | Southern | 09:29 | 2 | On time |
to London Victoria | Southern | 09:32 | 1 | On time |
to Beckenham Junction | Southern | 09:39 | 2 | On time |
to London Victoria | Southern | 09:42 | 1 | On time |
to London Bridge | Southern | 09:43 | 2 | On time |
to London Bridge | Southern | 09:58 | 1 | On time |
to West Croydon | Southern | 09:58 | 2 | On time |
to London Victoria | Southern | 10:02 | 1 | On time |
to Beckenham Junction | Southern | 10:09 | 2 | On time |