Westerfield station
Westerfield Road
Westerfield
Suffolk
IP6 9AE
Westerfield Station can be found on Westerfield Road in Westerfield as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Westerfield Rail Station, connections for onwards travel, and live arrivals and departures information.
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Picture this: You're nestled in the charming confines of Suffolk, England, with a heart full of wanderlust and plans awaiting execution. Your journey begins at Westerfield Station—a quaint but pivotal stop on the UK's vast railway network. Whether you're a tourist eager to explore the English countryside or a local resident commuting to work, knowing what Westerfield Station offers can make your travel experience smoother and more enjoyable.
Westerfield Station might not be the largest, but it offers essential facilities to keep your journey on track. While there isn't a ticket office, rest assured—ticket machines are available for both purchasing and collecting pre-bought tickets. Accessibility is a priority here with the availability of step-free access to both platforms, accessible ticket machines, and induction loops for those with hearing aids.
Informational services are a strong suit, with departure screens and announcements keeping passengers in the know. Help is available via customer help points, and there's CCTV for added security. Though lacking in waiting rooms or refreshment facilities, a seating area offers a respite as you wait for your train.
For those keen on exploring the surrounding area, it’s important to note that rail replacement bus services don't serve Westerfield. If in need, Ipswich station is your go-to for this service. While the station is minimal in taxi and car hire options, bicycle enthusiasts will find limited but available cycle storage facilities—ideal for those continuing their journey on two wheels.
Are you pondering where this modest station can take you? Westerfield offers convenient routes to popular destinations in the region. You can book your journey to [Felixstowe](https://www.nationalrail.co.uk/), an ideal seaside retreat, or head towards [Ipswich](https://www.nationalrail.co.uk/) for some urban exploration. If it’s the bustling city life you’re after, you're in luck—trains from Westerfield will get you to [London Liverpool Street](https://www.nationalrail.co.uk/) efficiently.
For more picturesque options, consider traveling to [Woodbridge](https://www.nationalrail.co.uk/) or journeying through the charming landscapes en route to [Norwich](https://www.nationalrail.co.uk/).
With its robust network connectivity and essential facilities, Westerfield Station serves as a pivotal gateway, linking you to both the local beauty of Suffolk and wider adventures in England. While the amenities may not rival those found at larger stations, its accessibility and strategic location ensure that your journey through this charming corner of England is convenient and pleasant.
As you plan your travels, remember that purchasing your tickets in advance can save you time and money. With destinations like [Chelmsford](https://www.nationalrail.co.uk/), [Cambridge](https://www.nationalrail.co.uk/), and even [Halesworth](https://www.nationalrail.co.uk/) just a train ride away, all that's left is to hop aboard and let the rails carry you to your next adventure.
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Westerfield, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | Yes |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | Yes - from help point |
|---|---|
| Customer information | DepartureScreens Announcements |
| Staff help available | |
| Customer help points | Yes |
| Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. This station has step free access to both platforms from Westerfield Road, with approximately 30 metres between the two entrances which are either side of the level crossing. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Westerfield |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Westerfield |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 4 There is one cycle stand on Platform 1 (for trains towards Ipswich and Felixstowe) behind the ticket machine and the waiting shelter, at the back of the platform. There is also one cycle stand on Platform 2 (for trains towards Lowestoft), located next to the waiting shelter. |
| Type of Storage | Stands, |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement bus services do not serve this station. Customers are advised to use Ipswich station for rail replacement services. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Ipswich | Greater Anglia | 06:23 | 2 | On time |
| from Lowestoft | Greater Anglia | 06:45 | 1 | On time |
| from Felixstowe | Greater Anglia | 06:54 | 1 | On time |
| from Ipswich | Greater Anglia | 07:20 | 1 | On time |
| from Lowestoft | Greater Anglia | 07:31 | 1 | On time |
| from Ipswich | Greater Anglia | 07:37 | 2 | On time |
| from Lowestoft | Greater Anglia | 07:58 | 1 | On time |
| from Felixstowe | Greater Anglia | 08:05 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Saxmundham | Greater Anglia | 06:23 | 2 | On time |
| to Harwich International | Greater Anglia | 06:45 | 1 | On time |
| to Ipswich | Greater Anglia | 06:54 | 1 | On time |
| to Felixstowe | Greater Anglia | 07:20 | 1 | On time |
| to Ipswich | Greater Anglia | 07:31 | 1 | On time |
| to Lowestoft | Greater Anglia | 07:38 | 2 | On time |
| to Ipswich | Greater Anglia | 07:58 | 1 | On time |
| to Ipswich | Greater Anglia | 08:05 | 1 | On time |