Westgate-on-Sea station
Station Road
Westgate-on-Sea
Kent
CT8 8QY
Westgate-on-Sea Station can be found on Station Road in Westgate-on-Sea as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Westgate-on-Sea Rail Station, connections for onwards travel, and live arrivals and departures information.
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Westgate-on-Sea train station, a hidden gem nestled on the stunning Kent coastline, is more than just a stop on the map—it's a gateway to new experiences. Whether you’re a local commuter or a visitor eager to explore the southeast of England, this station offers a unique blend of convenience and charm. Rich in history, Westgate-on-Sea provides easy access to a variety of destinations, making it a perfect spot for day trips or longer adventures.
Planning your journey is a breeze with the ticketing services available at Westgate-on-Sea. The station features a ticket office open from 6:00 AM to 11:00 AM on weekdays, ensuring that you can grab your tickets bright and early. For those who prefer the convenience of technology, ticket machines are available at the station forecourt, allowing you to collect tickets purchased online or buy new ones for your trip. Accessibility is a top priority with wheelchair-friendly ticket machines and assistance available for travelers with mobility needs.
Westgate-on-Sea station is well-connected with various transport options to get you where you need to go. For those days when rail replacement services are required, you'll find buses readily available just outside the station on Station Road. Travelers can also find comprehensive information on local bus services using printable resources provided here, ensuring you’re never stranded.
Although the station has partial step-free access, it's designed to cater to most travelers. Platform 2 is accessible via a side entrance from Station Road, allowing easy boarding to services heading toward Margate. To access Platform 1 for London-bound trains, head to the side entrance from Westbury Road. If you require further assistance, it’s worth noting that staff are available from 6:00 AM to 11:00 AM with a mobile assistance team ready to help outside these hours if needed. The staff is always prepared to ensure that your travel needs are met with care. Reach out to Southeastern Customer Services at 0345 322 7021 for additional support.
Westgate-on-Sea boasts some popular train routes which facilitate effortless journeys to several key spots. You can catch a train from Westgate-on-Sea to Ramsgate for a seaside adventure or head over to London Victoria for an urban experience. Other notable connections include enchanting trips to places like Broadstairs, famed for its picturesque beaches. For a taste of local culture, visit Herne Bay or cross off Canterbury from your travel bucket list by heading towards its historical landmarks. Explore each location with ease and revel in the convenience of seamless train travel.
If you plan on exploring more of London, routes are available to London St Pancras International and London Bridge, connecting you to the heart of the city.
While Westgate-on-Sea station offers many facilities, it’s worth noting a few absent features such as toilets and refreshment facilities. Travelers are recommended to plan ahead, especially if their journey may leave them waiting at the station. While the station does not have a waiting room, there are seating areas available for a comfortable wait until your train arrives. Also, for those planning a cycling trip, there are bike stands with sheltered spaces to safely store your bikes.
Westgate-on-Sea train station might not be the largest or the busiest, but it's friendly and functional. There's something special about departing from its quaint platforms—every train starts a new chapter of your journey. Whether it's business or leisure, Westgate-on-Sea serves as your perfect starting point. As you plan your travels, consider booking your tickets in advance to enjoy a seamless journey. With this charming seaside town as your launchpad, who knows what magnificent experiences await you beyond the horizon?
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes station forecourt | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | 0345 322 7021 | ||||||
| Luggage storage | No | ||||||
| Lost property | Southeastern Customer Services | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||
|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services towards Margate via the side entrance off Station Road. Step free access to Platform 1 for services towards London via side entrance from Westbury Road. Step free interchange via road and steep paths in excess of 200 metres. Stepped interchange via station footbridge. | ||
| Ticket barriers and gates | No | ||
| Accessible ticket machines | Yes station forecourt | ||
| Induction loop | Yes | ||
| Ramp for train access | Yes | ||
| Accessible Toilets | No | ||
| Waiting rooms | There is no waiting room office at Westgate-on-Sea | ||
| Seating area | Yes | ||
| Wheelchairs available | No | ||
| Getting to and from the station | |||
| Accessible taxis here | No | ||
| Impaired mobility set down/pick-up point | No | ||
| Accessible spaces | None | ||
| Accessible car park equipment | No | ||
| Staff Help | |||
| Staff help available |
| ||
| Customer Help Points and Meeting Point | Yes | ||
| Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. | ||
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Westgate-on-Sea |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 10 You may leave your cycle in the rack provided however you do so at your own risk. |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement buses depart from outside the station on Station Road (Stop A on the Buses map. What 3 words: dart.smothered.chopper) |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from London Victoria | Southeastern | 09:23 | 2 | On time |
| from Ramsgate | Southeastern | 10:08 | 1 | On time |
| from London Victoria | Southeastern | 10:20 | 2 | On time |
| from Ramsgate | Southeastern | 11:08 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Ramsgate | Southeastern | 09:23 | 2 | On time |
| to London Victoria | Southeastern | 10:08 | 1 | On time |
| to Ramsgate | Southeastern | 10:20 | 2 | On time |
| to London Victoria | Southeastern | 11:08 | 1 | On time |