Whitstable station
Old Bridge Road
Whitstable
Kent
CT5 1RB
Whitstable Station can be found on Old Bridge Road in Whitstable as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Whitstable Rail Station, connections for onwards travel, and live arrivals and departures information.
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Tucked away in the picturesque town of Whitstable, renowned for its oysters and quaint seaside charm, Whitstable Train Station acts as a vital transport hub for both residents and tourists alike. Whether you are embarking on a coastal adventure or commuting for work, this station is equipped to cater to all your travel needs. From ticketing options to connectivity with regional destinations, Whitstable Station ensures a seamless travel experience.
Upon arriving at Whitstable Station, you'll find a variety of facilities designed to enhance your journey. The ticket office operates from 06:00 to 19:30 on weekdays and Saturdays, with slightly shorter hours on Sundays, from 09:10 to 16:00. Ticket machines are available for quick and easy purchases or for collecting online bookings, including options for accessible machines positioned conveniently on the station forecourt.
Travelers with special accessibility needs will find step-free access available to both platforms, although it’s essential to note that there is no step-free interchange between platforms. Accessible toilets, seating areas, and ramps for train access further enhance the station's inclusivity, while a helpful team is on hand to assist during most hours. While you wait, enjoy a hot beverage from the coffee kiosk or grab a quick bite from the vending machines. Although there is no waiting room, the seating area offers comfort as you anticipate your departure.
Whitstable Station is more than just a stopping point; it's a gateway to various modes of transportation. Whether you're continuing your journey by bus, train, or taxi, you’ll find the transition easy and convenient. For those instances when train services might be disrupted, rail replacement services pick up just outside platform 1. If you prefer a taxi, find a taxi office conveniently located by the exit to platform 2. Bus services and connections are also readily available, with more information accessible here in printable format, ensuring that no matter where you're headed, your journey remains straightforward.
Looking for some travel inspiration? From Whitstable, you can journey effortlessly to notable destinations. Discover the hustle and bustle of the capital city by catching a train to London St Pancras International, or perhaps enjoy the historic charm of Canterbury East. Whether it's business or leisure, other popular routes include travel to Faversham, Margate, and the beloved seaside town of Broadstairs.
With its excellent facilities and strategic location, Whitstable Train Station truly serves as the cornerstone of your travel plans. Whether you’re admiring the iconic Kent coast or heading into London’s vibrant cityscape, the station's amenities ensure a smooth and pleasant start to your trip. Delve into the possibilities of rail travel from Whitstable, and let every journey become a story worth telling. For tickets and more information, turn to trusted platforms that offer easy booking options and help you plan your perfect adventure. Happy travels!
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
| ||||||
| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes Station forecourt | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | No | ||||||
| Information available from staff | Yes - from help point | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | 0345 322 7021 | ||||||
| Luggage storage | No | ||||||
| Lost property | Southeastern Customer Services | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London via the station forecourt off Old Bridge Road. Step free access to Platform 2 for services towards Margate via the entrance off Railway Avenue. No step free interchange between platforms. Stepped access between platforms via Station Footbridge. | ||||||
| Ticket barriers and gates | No | ||||||
| Accessible ticket machines | Yes Station forecourt | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms | There is no waiting room office at Whitstable | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | Yes | ||||||
| Accessible spaces | 3 | ||||||
| Accessible car park equipment | No | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. | ||||||
| Toilets | Yes Platform 1 - Available during staffing hours |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Whitstable |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | APCOA Parking | ||||||||||||||||||||
| Car Parking Availability |
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| Spaces | 43 | ||||||||||||||||||||
| Accessible spaces | 3 | ||||||||||||||||||||
| Accessible car park equipment | No | ||||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||||
| Parking charges |
| ||||||||||||||||||||
| Refreshment Facilities | Available Coffee kiosk and Selecta vending machine |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 32 You may leave your cycle in the rack provided however you do so at your own risk. |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement buses depart from outside the station by the exit from platform 1 (what 3 words: exploring.trucks.siesta). |
There is a Taxi office by the exit to platform 2 |
Information to plan your onward journey is available in a printable format here |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Ramsgate | Southeastern | 04:59 | 1 | On time |
| from Broadstairs | Southeastern | 05:48 | 1 | On time |
| from Ramsgate | Southeastern | 05:59 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to London Victoria | Southeastern | 04:59 | 1 | On time |
| to London St Pancras (Intl) | Southeastern | 05:48 | 1 | On time |
| to London Victoria | Southeastern | 05:59 | 1 | On time |