Woodbridge station
Station Road
Woodbridge
Suffolk
IP12 4AU
Woodbridge Station can be found on Station Road in Woodbridge as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Woodbridge Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the charming town of Woodbridge, Suffolk, Woodbridge Train Station is an integral part of the community, offering both residents and visitors a convenient gateway to explore the picturesque East of England. Whether you’re commuting for work or embarking on a leisurely trip, this station provides passengers with essential services and connections to a variety of destinations. As you set off on your adventure from Woodbridge, let’s take a closer look at what this quaint station has to offer.
Woodbridge Train Station is a small, yet efficient station. Although it lacks a ticket office, travelers can utilize ticket machines available on site for purchasing and collecting tickets. For those who have purchased tickets online, they can easily be retrieved from the ticket machine. The station also accommodates passengers with disabilities by providing an accessible ticket machine, which accepts card payments only.
Passenger convenience is enhanced with the provision of customer help points, where informational screens offer up-to-date announcements about departures and services. The station is equipped with CCTV for safety, though it does lack waiting rooms and toilets; however, there are seating areas available for travelers waiting for their trains.
The station is situated close to local transport options, making onward travel smooth and hassle-free. While Woodbridge doesn’t offer bicycle hire or accessible taxis, rail replacement services pick up and drop off at the bus stops at the entrance to the station car park, ensuring that service disruptions won’t hinder your travel plans. For those driving to the station, East Suffolk Council operates a car park that boasts 72 spaces, including 3 accessible parking spots, and charges no fee for parking.
Woodbridge Train Station connects you with numerous popular destinations. You can catch a train to Ipswich for a city experience or head toward Lowestoft for a seaside getaway. London is only a train ride away, with regular services to London Liverpool Street or Stratford. Nature enthusiasts can visit Saxmundham and its surrounding natural beauty, or for a cultural experience, head to historic Norwich.
As you plan your travel from Woodbridge Train Station, rest assured that a range of facilities will support your journey and a variety of destinations await your exploration. Despite its limited facilities, the station remains a vital connection point and part of the fabric of Woodbridge. So whether you're traveling for business or leisure, Woodbridge offers the perfect blend of convenience and scenic routes.
Safe travels and enjoy your journey from the heart of Suffolk!
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Woodbridge, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes Note: ticket machine is card only (not cash) |
| Induction loop | Yes |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | Yes |
| Information available from staff | Yes - from help point |
|---|---|
| Customer information | DepartureScreens Announcements |
| Staff help available | |
| Customer help points | Yes |
| Customer services notes | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available in parts of this station. There is step free access from the carpark to Platform 1 (for trains towards Lowestoft) only, with no step free access from the carpark to Platform 2 (for trains towards Ipswich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 2 via the level crossing on an unmarked road off Quayside (passing the boat sales sheds on the left) although it is approximately 200 metres or a four-minute walk from the car park to the platform. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes Note: ticket machine is card only (not cash) |
| Induction loop | Yes |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Woodbridge |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | 3 |
| Accessible car park equipment | True None |
| Staff Help | |
| Staff help available | |
| Customer Help Points and Meeting Point | Yes |
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Woodbridge |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Council Managed Car Park | |||||||
|---|---|---|---|---|---|---|---|
| Operator | East Suffolk Council | ||||||
| Car Parking Availability |
| ||||||
| Spaces | 72 | ||||||
| Accessible spaces | 3 | ||||||
| Accessible car park equipment | Yes | ||||||
| Car park CCTV | No | ||||||
| Parking charges | Free car parking available | ||||||
| Refreshment Facilities | Available |
|---|---|
| ATM Machine | No |
| Shops | Available |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | 13 There are three cycle stands outside the entrance to the station, near the bus stop shelter and next to the white wooden fencing. There are also two cycle stands and three cycle lockers on Platform 1 (for trains towards Lowestoft) underneath the footbridge steps. |
| Type of Storage | Stands, Lockers, |
| Sheltered | No |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement bus services pick up and drop off at the bus stops at the entrance to the station car park. |
| Arriving from | Train | Arrival Time | Platform | Status |
|---|---|---|---|---|
| from Lowestoft | Greater Anglia | 07:21 | 2 | On time |
| from Lowestoft | Greater Anglia | 07:48 | 2 | On time |
| from Ipswich | Greater Anglia | 07:48 | 1 | On time |
| Going to | Train | Departure Time | Platform | Status |
|---|---|---|---|---|
| to Ipswich | Greater Anglia | 07:21 | 2 | On time |
| to Ipswich | Greater Anglia | 07:48 | 2 | On time |
| to Lowestoft | Greater Anglia | 07:49 | 1 | On time |