Woolwich Dockyard station
Belson Road
Woolwich
Greater London
SE18 5JY
Woolwich Dockyard Station can be found on Belson Road in Woolwich as shown on the map, and is operated by Southeastern.
Read on for more information about the facilities and help available at Woolwich Dockyard Rail Station, connections for onwards travel, and live arrivals and departures information.
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Nestled in the bustling heart of Southeast London, Woolwich Dockyard train station offers a gateway to vibrant cityscapes and hidden gems alike. This station, rich in history, might not be the grandest on the network, but it has become an essential node for commuters and travelers wishing to explore the diverse tapestry of London and beyond. Whether you are a daily commuter, an occasional visitor, or planning your first trip to the capital, Woolwich Dockyard has something to simplify your traveling needs.
Woolwich Dockyard station provides several key amenities to ensure a smooth travel experience. The ticket office operates only during weekday mornings, opening from 06:40 to 13:25, yet fear not if you travel outside these hours. The station is equipped with accessible ticket machines located by the entrance to platform 1, offering travelers the flexibility to purchase or collect pre-purchased tickets at their convenience.
For those needing additional assistance, the station includes an accessible ticket machine and induction loop, enhancing the experience for travelers with disabilities. Offering a reasonable degree of step-free access, particularly towards services traveling away from London, the station is marked as a Category B3 for accessibility. Nonetheless, important to note, platform 1, used for services toward London, remains inaccessible without stairs, which could be a consideration for some travelers.
Traveling from or toward Woolwich Dockyard station opens up a multitude of transport links. Thanks to its connection to local bus services, you can easily journey onwards to Charlton, Dartford, or other nearby locales. Rail replacement services operate at designated bus stops on Frances Street, ensuring continuity of your travel even when train services are disrupted.
If road travel is more your style, information for planning your onward journey, including potential car hires, can be conveniently printed and carried along. The ease of connectivity makes your trip planning all the more efficient.
From Woolwich Dockyard station, a myriad of train routes present an opportunity to explore some of London's most striking attractions and key transport hubs. Within proximity are direct train services to major city sites such as London Bridge, Greenwich, and London Cannon Street. You could even set off toward the soothing seaside town of Abbey Wood or delve into the architectural brilliance of St Pancras International.
For those with an adventurous spirit, hop on a train to Gatwick Airport and set off to a destination of your dreams. The extensive reach of Woolwich Dockyard's rail connections makes both routine and spectacular journeys accessible.
Whether you're passing through or planning an itinerary from the station, Woolwich Dockyard has the connectivity to launch you into London's core and beyond. Though facilities might seem simplistic compared to larger urban stations, its strategic connections and commuter accessibility reinforce its essential role in day-to-day London travel. For travelers keen on exploring or commuting, this station acts as a trusty starting point for reaching landmark sites and hidden wonders across the capital and further afield. Consider Woolwich Dockyard your launchpad for the riveting adventures that await on the UK's rail network.
Ticket Office | |||||||
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Ticket Office Opening hours |
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Ticket machines | Yes | ||||||
Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
Accessible ticket machines | Yes by entrance to platform 1 | ||||||
Induction loop | Yes | ||||||
Smartcards | |||||||
Smartcards issued at this station | Yes | ||||||
Smartcard validators | Yes |
Information available from staff | Yes - from help point | ||||||
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Customer information | DepartureScreens Announcements | ||||||
Staff help available |
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Customer help points | Yes | ||||||
Customer services notes | This station has Secure station accreditation - For more information contact 0345 322 7021 | ||||||
Luggage storage | No | ||||||
Lost property | Southeastern Customer Services | ||||||
CCTV at the station | Yes |
Station Accessibility | |||
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Step-free access | Step free access is available in parts of this station. Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform for services away from London. There is no step free access to Platform 1.Step only access to platform 1 for services towards London. Only step access between platforms via station footbridge. No step free interchange between platforms. | ||
Ticket barriers and gates | No | ||
Accessible ticket machines | Yes by entrance to platform 1 | ||
Induction loop | Yes | ||
Ramp for train access | Yes | ||
Accessible Toilets | Yes | ||
Waiting rooms | There is no waiting room office at Woolwich Dockyard | ||
Seating area | Yes | ||
Wheelchairs available | No | ||
Getting to and from the station | |||
Accessible taxis here | No | ||
Impaired mobility set down/pick-up point | No | ||
Accessible spaces | None | ||
Accessible car park equipment | No | ||
Staff Help | |||
Staff help available |
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Customer Help Points and Meeting Point | Yes | ||
Helpline | Assistance navigating through the station and getting on and off trains (by ramp if required although there is limited step free access at this station) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.If you are not able to reach the platforms you can contact our Call Centre on 0800 783 4524 who can then arrange assistance.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further. |
Toilets | Yes Platform 1- Available during staffing hours |
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Accessible Toilets | Yes |
Baby Changing | No |
Waiting rooms | There is no waiting room office at Woolwich Dockyard |
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Seating area | Yes |
1st Class Lounge | No |
Refreshment Facilities | No |
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ATM Machine | No |
Shops | No |
Currency Exchange | No |
Pay Phones | Yes |
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Public Wi-Fi | No |
Bicycle Storage | |
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Spaces | 0 |
Type of Storage | |
Sheltered | No |
CCTV | No |
Bicycle Hire | |
Cycle Hire Information | There are no cycle hire facilities at this station |
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Information to plan your onward journey is available in a printable format here |
Arriving from | Train | Arrival Time | Platform | Status |
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from New Cross | Southeastern | 07:25 | 1 | On time |
from London Cannon Street | Southeastern | 07:27 | 2 | On time |
from Gravesend | Southeastern | 07:32 | 1 | On time |
from Lee | Southeastern | 07:46 | 1 | On time |
from London Cannon Street | Southeastern | 07:46 | 2 | On time |
from London Cannon Street | Southeastern | 07:53 | 2 | On time |
from London Cannon Street | Southeastern | 07:55 | 1 | On time |
from London Cannon Street | Southeastern | 07:56 | 2 | On time |
from Dartford | Southeastern | 08:02 | 1 | On time |
from Lee | Southeastern | 08:15 | - | On time |
Going to | Train | Departure Time | Platform | Status |
---|---|---|---|---|
to London Cannon Street | Southeastern | 07:25 | 1 | On time |
to Slade Green | Southeastern | 07:27 | 2 | On time |
to London Cannon Street | Southeastern | 07:32 | 1 | On time |
to London Cannon Street | Southeastern | 07:46 | 1 | On time |
to Slade Green | Southeastern | 07:46 | 2 | On time |
to Dartford | Southeastern | 07:53 | 2 | On time |
to London Cannon Street | Southeastern | 07:55 | 1 | On time |
to Slade Green | Southeastern | 07:56 | 2 | On time |
to London Cannon Street | Southeastern | 08:02 | 1 | On time |
to London Cannon Street | Southeastern | 08:15 | - | On time |