| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Ashington, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 | ||
|---|---|---|---|
| Customer information | No | ||
| Staff help available | There is no staff help available at Ashington | ||
| Customer help points | Yes | ||
| Customer services notes | None | ||
| Luggage storage | No | ||
| Lost property |
None | ||
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Ashington |
| Seating area | No |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Ashington |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Ashington |
|---|---|
| Seating area | No |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Helmsdale train station sits quietly in the scenic village of Helmsdale, a place marked on the map for its picturesque charm in the Scottish Highlands. Whether you're a frequent traveler or a onetime visitor, Helmsdale station offers a unique travel experience. This rural station might not boast a bustling environment, but its tranquil setting provides a quiet respite from the hustle of urban life. So, if you’re looking to escape the city, view some of nature’s scenic views, or travel further into Scotland, Helmsdale could be your gateway.
Helmsdale station, although quaint and minimally equipped, covers essential facilities for basic travel needs. Travellers should be prepared for a self-service experience, as there are no ticket offices or machines available in the station. Tickets should be purchased online ahead of your journey. While this might seem limiting, take solace in the availability of an induction loop for those who need auditory assistance and there are help points to guide any inquiries.
Step-free access is available across parts of the station, ensuring some degree of accessibility, although be mindful when transitioning between the train and the platform, particularly at platform 1. With no designated accessible taxis or set down points, planning ahead is key if mobility support is needed. Unfortunately, the station does not feature many common conveniences such as toilets, refreshments, or Wi-Fi, making preparation before arrival essential.
While Helmsdale may feel isolated at first glance, onward travel options keep you connected. You can access bus services directly from the station's car park. For accurate pick-up points, services like What3Words provide exact locations for convenience. For more travel details, you can visit Traveline Scotland or contact them at 0871 200 22 33 for real-time bus schedules. Furthermore, taxi services can be sourced through the TrainTaxi website ensuring you're not stranded after reaching your destination.
For those eager to reconnect with urban life or explore further afield, popular train routes from Helmsdale can take you to key destinations. Whether you're headed to the vibrant city of Inverness, the historic appeal of Thurso, or the bustling streets of Edinburgh, Helmsdale can serve as a launching pad. More scenic routes include travel to Lairg, Wick, or even as far as Glasgow Central, providing a variety of destinations to cater to diverse travel interests.
If you're curious about where a journey from Helmsdale might take you, there’s a plethora of destinations to consider. For a taste of Scottish highland culture, consider traveling to Inverness or perhaps a spectacular coastal view trip to Brora. If you're craving a bit of adventure, a ride to Dunrobin Castle or discovering history in Edinburgh may satisfy your wanderlust. Longer connections available include the journey to Glasgow Central and as far as Aberdeen, which is perfect for those extended travel plans.
Though modest in offerings, Helmsdale train station provides the essentials for those travelling within the Scottish Highlands and beyond. Its simplicity invites travellers to experience the beauty of uncomplicated travel and the charm of rural Scotland, making it a worthwhile stop for any adventurer venturing into the area. Plan your journey with ease and let Helmsdale serve as your serene connection point into the heart of Scotland.
To ensure a smooth experience, remember to plan your travel ahead and equip yourself comfortably for the journey. Embrace the opportunities offered by Helmsdale and embark on a meaningful railway adventure that could take you places you never knew you wanted to visit!