Located in the heart of Hampshire, Basingstoke Train Station is a vibrant hub that connects locals and travelers alike to various destinations across the UK. Whether you're commuting for work or embarking on a leisurely journey, Basingstoke offers a host of facilities to meet your travel needs. Easy accessibility, ample amenities, and an array of onward travel options make it a convenient starting point for your rail adventures.
Basingstoke Train Station provides ample facilities to ensure a smooth journey for its passengers. Open from early morning to late evening, the ticket office is operational from 06:00 to 21:30 on weekdays and Saturdays, with slightly reduced hours on Sundays. In addition to the ticket office, ticket machines are available for easy purchase and collection of pre-booked tickets.
The station is accommodating for all passengers with step-free access, induction loops, and accessible ticket machines designed to cater to those with limited mobility. For added convenience, passengers can enjoy the use of waiting rooms and seating available on all platforms. Should you need assistance, staff help is readily available and can be pre-booked for additional assurance.
Basingstoke understands the necessity for smooth transitions between different modes of transport. For those who require additional support, accessible taxis are at your service, courtesy of third-party providers. However, it is always advisable to confirm availability ahead of your journey. Additionally, the station has 18 parking spaces explicitly designated for accessible use in a larger parking facility of over 1200 spaces, ensuring sufficient parking availability.
Well-serviced by local transport, Basingstoke Train Station ensures that your onward journey—or the last mile travel needs—are met with ease. Black cabs and private hire taxis are conveniently placed right outside the main entrance for a quick transit to your next destination. If you're catching a bus, essential information to plan your trip is available and can easily be accessed online.
Basingstoke serves as a significant transit point for travelers journeying to a variety of destinations. The station’s connectivity is enhanced by its popular routes which include London Waterloo, offering direct access to the bustling capital. Head north towards Reading or journey south to Southampton Central and experience the charm of the southern coast. For those looking to explore locally, routes to Winchester and Andover are also popular.
Before you embark on your travel adventure, take advantage of the refreshment facilities and shops available right at the station. Whether you’re stocking up on snacks for the journey ahead or grabbing a quick coffee, Basingstoke has you covered. Those traveling for extended periods can also find ATM services convenient for cash exchanges, although no currency exchange is offered.
In wrapping up, Basingstoke Train Station is more than just a transit point; it's a well-equipped facility that caters to the diverse needs of its passengers. From accessible services to indispensable travel links, the station provides an experience designed to make your commute or travel plans both comfortable and efficient. Be sure to book your tickets in advance to enjoy seamless access to all that Basingstoke and its myriad of connected destinations have to offer.
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Beaulieu Park, or a ticket machine to collect tickets from. |
| Ticket machines | No |
| Collect tickets bought online | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Beaulieu Park |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | No |
| Accessible Toilets | No |
| Waiting rooms | |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Beaulieu Park |
| Customer Help Points and Meeting Point | Yes |
| Helpline | |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |