| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Beaulieu Park, or a ticket machine to collect tickets from. |
| Ticket machines | No |
| Collect tickets bought online | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Beaulieu Park |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | No |
| Accessible Toilets | No |
| Waiting rooms | |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Beaulieu Park |
| Customer Help Points and Meeting Point | Yes |
| Helpline | |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Welcome to Canterbury West, a charming train station set in the historic city of Canterbury. This vibrant hub connects you to various destinations in the United Kingdom, offering a perfect blend of modern amenities and cultural heritage. Whether you're heading for a business trip or a leisurely journey, Canterbury West station is designed to ensure your travel is smooth and comfortable.
Canterbury West is equipped with a comprehensive ticket system including a staffed ticket office open from 06:15 to 19:30 on weekdays and Saturdays, while operating reduced hours on Sundays. For your convenience, ticket machines are available for both purchase and collection, and these include accessible options ensuring everyone can get their journey underway with ease. Additionally, smartcard options and validations are provided at the station.
If you require help navigating the station, assistance is available from 05:00 until late into the night, with staff ready to aid you in accessing platforms and boarding trains. For those who need it, step-free access is provided to all platforms, along with the availability of ramps and accessible toilets.
Your experience at Canterbury West is enhanced by customer support services that include information points, departure screens, and station announcements to keep you informed. Although there's no waiting room office, seating areas are available for your comfort. Secure station accreditation highlights the station's dedication to customer safety, underpinned by a CCTV system throughout.
Transport connections extend beyond rail, with a taxi rank conveniently situated at the station entrance. Rail replacement services are coordinated at the station forecourt, and bicycle hire is readily accessible via Brompton Dock. The station also offers a downloadable onward travel map for planning further journeys.
Canterbury West provides an ideal starting point for exploring various destinations such as London St Pancras International and Ashford International. You can also travel further afield to places like Brighton or dive into the fascinating towns of Ramsgate and Broadstairs.
Refreshment facilities, including a coffee shop and vending machines, cater to your cravings, though unfortunately, there are no ATMs or shops available on-site. Parking is managed by APCOA, offering 112 spaces with an off-peak evening rate starting at £1.50. Whether you're visiting or commuting, Canterbury West invites you to enjoy its streamlined services and connectivity.
In conclusion, Canterbury West is more than a transit point; it's your portal to discovering the charm and allure of the UK. With strategic travel links and a plethora of amenities, it beckons travelers seeking efficient and enjoyable journeys. Remember to book your tickets in advance to ensure a serene start to your rail adventure through this historical corridor.