| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Beaulieu Park, or a ticket machine to collect tickets from. | 
| Ticket machines | No | 
| Collect tickets bought online | No | 
| Accessible ticket machines | Yes | 
| Induction loop | No | 
| Smartcards | |
| Smartcards issued at this station | No | 
| Smartcard validators | No | 
| Information available from staff | If the station is not staffed please use our helpline 08002006060  | 
|---|---|
| Customer information | No | 
| Staff help available | There is no staff help available at Beaulieu Park | 
| Customer help points | Yes | 
| Customer services notes | None | 
| Luggage storage | No | 
| Lost property | None  | 
| CCTV at the station | Yes | 
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station.  | 
| Ticket barriers and gates | Yes | 
| Accessible ticket machines | Yes | 
| Induction loop | No | 
| Ramp for train access | No | 
| Accessible Toilets | No | 
| Waiting rooms | |
| Seating area | Yes | 
| Wheelchairs available | No | 
| Getting to and from the station | |
| Accessible taxis here | No | 
| Impaired mobility set down/pick-up point | Yes | 
| Accessible spaces | None | 
| Accessible car park equipment | No | 
| Staff Help | |
| Staff help available | There is no staff help available at Beaulieu Park | 
| Customer Help Points and Meeting Point | Yes | 
| Helpline | |
| Toilets | No | 
|---|---|
| Accessible Toilets | No | 
| Baby Changing | No | 
| Waiting rooms | |
|---|---|
| Seating area | Yes | 
| 1st Class Lounge | No | 
| Refreshment Facilities | No | 
|---|---|
| ATM Machine | No | 
| Shops | No | 
| Currency Exchange | No | 
| Pay Phones | No | 
|---|---|
| Public Wi-Fi | No | 
| Bicycle Storage | |
|---|---|
| Spaces | None | 
| Type of Storage | |
| Sheltered | None | 
| CCTV | No | 
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station | 
Chepstow, a charming town steeped in history and natural beauty, is home to a train station that is not only a gateway to Welsh landscapes but also a portal to explore various parts of the UK. Whether you're a resident or a visitor, the station offers the essential amenities and transport links necessary to make your journey smooth and enjoyable. Let's dive into what Chepstow train station has in store for you.
Chepstow station is equipped to handle a variety of commuter needs. If you're purchasing tickets, the station's ticket office is open from 06:30 to 17:30 on weekdays and from 08:00 to 13:00 on Saturdays. There are ticket machines available for those who prefer to collect tickets bought online or use a debit or credit card. For hearing-impaired passengers, an induction loop is provided.
The station provides step-free access to Platform 1, making it more accessible for travelers heading towards Gloucester. However, Platform 2 requires access via a footbridge, underlining the need for some passengers to plan accordingly.
While amenities such as waiting rooms and accessible toilets are not present, a café at the station ensures that you won't go hungry while waiting for your train. The station car park, managed by Transport for Wales, is open 24/7 and offers a small number of free parking spaces.
The station offers convenient transport options for onward travel. There is a taxi rank located outside the front of the station for immediate travel needs. The rail replacement services, when required, operate from within the station car park. Although there are no bicycle hire facilities on-site, the town itself offers scenic routes for cyclists.
From Chepstow, you can easily journey to a range of vibrant destinations. Whether it's a quick trip to Cardiff Central for some urban exploration or a longer trip to London Paddington for a taste of the cosmopolitan lifestyle, Chepstow station supports a variety of routes. Other popular destinations include Bristol Temple Meads, known for its historic architecture, and Cheltenham Spa, famous for its Regency buildings.
Looking to explore more of the UK by train? Chepstow is an excellent starting point. Consider venturing to cities like Birmingham or even a relaxing escape to the calming landscapes around Swansea. With great connections and convenient ticket purchasing options, your next journey is just a train ride away.
In conclusion, Chepstow train station, while maintaining a simpler set of amenities, acts as a hub to thriving Welsh towns and larger cities across the UK. Embrace the charm of train travel, purchase your tickets, and make the most of your journey from this quaint corner of Wales.