| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Beaulieu Park, or a ticket machine to collect tickets from. |
| Ticket machines | No |
| Collect tickets bought online | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Beaulieu Park |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | No |
| Accessible Toilets | No |
| Waiting rooms | |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Beaulieu Park |
| Customer Help Points and Meeting Point | Yes |
| Helpline | |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Welcome to New Cross Train Station, a bustling hub in the London Borough of Lewisham. This vibrant area is well-connected to the heart of the city, offering passengers easy access to a myriad of destinations. Whether you're a daily commuter, an adventurous explorer, or simply looking to travel to one of London's iconic landmarks, New Cross Train Station is your gateway to convenience and connectivity. With its comprehensive facilities and transport links, your journey starts here.
Located at the heart of New Cross, the station offers a wide range of amenities designed to make your travel experience as seamless as possible. The ticket office is operational from early morning to late evening—Monday to Friday from 06:45 until 19:15, Saturday from 06:10 to 20:00, and Sunday from 08:30 to 20:00. For added convenience, there are ticket machines where you can also collect tickets purchased online, including accessible machines located at the station forecourt and booking hall.
Smartcards are an excellent way to streamline your travels, and New Cross issues and validates these cards for your ease. The station provides a secure environment with CCTV surveillance and help points that ensure assistance is always at hand from early morning till midnight. However, if you're traveling with luggage, be mindful that there are no storage facilities, so plan accordingly.
The station has made significant strides in ensuring that it caters to passengers with additional accessibility needs. While parts of the station offer step-free access, more detailed checks are recommended as platforms A and B can be accessed via lifts, and there are short but steep ramps from some entrances. There are also accessible toilets and a ramp available for train access, making your travel as comfortable as possible.
For those with bicycles, New Cross offers 22 storage spaces on Platform C, although they are unsheltered and use is at your own risk. If you're thinking of cycling through London, remember that there are no cycle hire facilities at this station. On the tech side, public Wi-Fi might not be available, but pay phones ensure you're never out of touch.
New Cross Station is your launchpad to explore London and beyond. With convenient rail replacement services and an array of bus connections accessible from New Cross Road, travelling onward is straightforward. For a smoother transition, information for planning your bus journey can be found here. Should anything go awry with your planned rail service, replacement buses are readily available from Bus stop V, which you can locate easily with the What3Words app.
Traveling from New Cross offers endless possibilities. Whether it's a quick hop over to Canada Water or diving into the historic atmosphere of London Bridge, your destination options abound. You could catch a train to the heart of London with routes leading to London Cannon Street or embark on a cultural journey to Whitechapel. Explore further afield with trains to destinations like Sevenoaks and even catch a show at Tottenham Court Road.
As you plan your journey, remember that purchasing tickets in advance can save both time and money, and with facilities like smartcard validation, you're already set for a hassle-free travel experience. New Cross Station isn't just a stop on your journey; it's a gateway to the incredible opportunities London has to offer. So whether you're planning a daily commute or a special trip, let the convenience and connectivity of New Cross Train Station get you there.
Don't wait for your adventure to start. Book your tickets, pack your bags, and let the exploration begin!