In the heart of Birmingham lies one of the UK’s most bustling and well-connected train stations – Birmingham New Street. Known for its impressive architecture following extensive renovation, it serves as a central hub for commuters, tourists, and locals alike. Whether you're traveling for business or leisure, New Street Station offers an array of facilities and amenities to make your journey as smooth as possible.
Birmingham New Street is open and ready to cater to all of your travel needs. The ticket office operates extensive hours, opening from 5:15 AM to 11 PM on weekdays and 8 AM to 11 PM on Sundays, ensuring you can purchase or collect your tickets at a time that suits you. Remember to bring your online purchase collection codes to use the available ticket machines. Accessibility is a top priority, with step-free access throughout the station, elevators and escalators serving all platforms, and dedicated staff available for assistance. However, note that accessible ticket machines are not available.
If you're in need of some refreshments or a shopping fix, you’re in luck. With a variety of food and drink outlets ranging from Costa Coffee to M&S Food and The Pasty Shop, you won't go hungry. For those looking to stay connected, public Wi-Fi is available across the station, making it easy for you to work or catch up on your favorite shows while waiting. There's also CCTV coverage providing enhanced security throughout the premise.
Travel tip: Check out the First-Class Lounge for a more comfortable waiting experience if you hold the appropriate ticket.
Ready to explore beyond Birmingham? New Street's strategic location offers myriad transport links to let you do just that. Taxis can be picked up from Navigation Street, while nearby bus stops on Smallbrook Queensway and Hill Street provide plentiful options to get you where you need to go. Most buses are wheelchair accessible, ensuring a seamless journey for everyone. Additionally, the Midland Metro tram network, easily accessible from the station, offers a swift way to get around the city.
If flying's on your itinerary, there's a regular train service to Birmingham International Airport, just a brief 10-15 minute ride away. With these connections, whether taking a quick hop to the airport or exploring local sites, onward travel from Birmingham New Street Station is straightforward and convenient.
Looking to continue your journey from Birmingham New Street to exciting destinations? Popular spots such as London Euston, Coventry, and Manchester Piccadilly are just a train ride away. For closer adventures, visit Bournville to tour the famous Cadbury chocolate factory or head over to University (Birmingham) to explore its beautiful campus.
Consider adding destinations like Birmingham International, Leicester, or Wolverhampton to your list for more travel inspirations.
Birmingham New Street Station acts not only as a gateway to Birmingham but also as a springboard to the rest of the UK. Whether you’re planning a daily commute, a weekend getaway, or the start of a grand adventure, this station has the facilities and connections to get you there effortlessly. Dive into the rich cultural tapestry and vibrant energy of Birmingham, or venture further afield knowing you've got a reliable home base at Birmingham New Street. Happy travels!
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Blyth Bebside, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |